Guest Experience Agent

A SPA Therapist (Freelancer) is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company...

A Night Auditor maintains the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies.What will I be doing?As Night Auditor, you will maintain the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies. A Night Auditor must...

Front Office Agent A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through...

A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete...

Lobby Ambassador A Lobby Ambassador provides consistently-delivered exceptional customer service to Guests, especially as service affects laundry and the transferring and storing of luggage. **What will I be doing?** As a Lobby Ambassador, you will provide consistently-delivered exceptional customer service to Guests, especially as service affects laundry...

A Lobby Ambassador provides consistently-delivered exceptional customer service to Guests, especially as service affects laundry and the transferring and storing of luggage. **What will I be doing?** As a Lobby Ambassador, you will provide consistently-delivered exceptional customer service to Guests, especially as service affects laundry and the...

Receptionist A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out...

A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete...

A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an...

Waiter/ess (Server) A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient...

A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an...

Barman A Barman engages our guests during their visit, receives/serves orders and ensures brand service standards are met to the highest quality. **What will I be doing?** A Barman will be responsible for engaging our guests during their visit, receiving/serving orders and ensuring brand service standards are met to the highest quality. Specifically, you...

A Barman engages our guests during their visit, receives/serves orders and ensures brand service standards are met to the highest quality. **What will I be doing?** A Barman will be responsible for engaging our guests during their visit, receiving/serving orders and ensuring brand service standards are met to the highest quality. Specifically, you will be...

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. **What will I be doing?** As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets...

A Chef de Partie is responsible for supervising staff and ensuring high levels of food preparation to deliver an excellent Guest and Member experience while assisting with food cost controls. **What will I be doing?** A Chef de Partie, will supervise staff and ensure high levels of food preparation to deliver an excellent Guest and Member experience. A...

Chef de Partie A Chef de Partie is responsible for supervising staff and ensuring high levels of food preparation to deliver an excellent Guest and Member experience while assisting with food cost controls. **What will I be doing?** A Chef de Partie, will supervise staff and ensure high levels of food preparation to deliver an excellent Guest and Member...

**MAIN FUNCTION** To provide professional, high-quality Dining wait Service (including wine and beverage service) in all assigned restaurants. Based on experience and ability. Waiters are assigned to the Dining Services Department and report through the Head Waiters to the Maitre d’Hotel. **QUALIFICATIONS** Ability to generate goodwill and friendliness...

Housekeeping Shift Leader **What will I be doing?** As a Housekeeping Shift Leader, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Shift Leader will perform the following tasks to the highest standards: - Allocate work duties to Team Members when needed - Perform...

You welcome our guests warmly and thus lay the foundation for immersing yourself in the ROBINSON atmosphere. Your positive, friendly charisma is contagious - for guests and for your team! As a Night Auditor (f/m/d) you stand up when others go to sleep, coordinate the arrival and departure of the guests and carry out the check in and check out. You will be in...

A Night Auditor maintains the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies. **What will I be doing?** As Night Auditor, you will maintain the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies. A Night Auditor...

A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. **What will I be doing?** As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in...

We are recruiting for an international company a Dutch speaking Customer service Agent, remote position in Portugal **Missions**: - Communicate with customers using various channels - Ensure customer satisfaction and provide professional customer support - Support standard queries - Develop an understanding of customer’s position and service delivery...