Customer Service for Entertainment Company

4 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Working and living in Lisbon, where you can enjoy the beautiful sunny weather, is now a real possibility. Are you a skilled communicator with some background in customer service? Then this could be the right chance for you

Your role as a Customer Service Agent will involve:

  • Assisting customers via phone, email, and chat regarding subscriptions, invoices, and troubleshooting
  • Providing support to customers on account and application issues, particularly related to software functionality
  • Ensuring top-notch service delivery for an excellent customer experience

Key requirements and qualifications for success:

  • Native French speaker with at least B2 level proficiency in English
  • Current residence in Portugal
  • Highly motivated and dedicated mindset
  • Prior experience in Customer Service is advantageous

What you'll get:

  • 6-month contract
  • Remote work opportunity
  • Working hours: Monday to Sunday from 08:00 to 21:00 (Rotational schedule)
  • Compensation package: 895€ gross per month x 14 months + potential bonus up to 100€ per month + daily meal vouchers of 7.23€ + reimbursement of transportation costs + Private Health Insurance and dental plan (after six months)
  • Immediate start date

About the Company:

Founded in 2000 by two French entrepreneurs, this Company has evolved into a global expert in Customer Experience, with a strong international presence and a large workforce.

Operating from their hub in Lisbon, they manage customer service for some of the world's leading brands.

If this opportunity doesn't align with your interests, feel free to explore our other openings for French speakers in Portugal or submit your CV for future potential projects.



  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    As a Technical Support Agent, you'll play a vital role in addressing escalated customer inquiries, complaints, and issues associated with products and services for a well-known entertainment brand. Your main responsibilities will include investigating complex cases, providing timely resolutions, and ensuring customer satisfaction while adhering to company...


  • Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    You are interested in medicine?You would like to help people with a disease?Work for a medical device company, that wants to make the life of people with diabetes easier.Your responsibilities and impact as Customer Service for a Medical Device Company will be:Take care of inquiries from the customers all about the Omni pod-Product, an Insulin Management...


  • Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    The Company.You are interested in medicine?You would like to help people with a disease?Work for a medical device company, that wants to make the life of people with diabetes easier.Are you looking for a new experience to grow personally and professionally? – Be part of an international team in the amazing LisbonThe Job.Working for this innovative medical...


  • Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    You are interested in medicine?You would like to help people with a disease?Work for a medical device company, that wants to make the life of people with diabetes easier.Are you looking for a new experience to grow personally and professionally? – Be part of an international team in the amazing LisbonYour responsibilities and impact as a Customer Service...


  • Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    The Company.You are interested in medicine?You would like to help people with a disease?Work for a medical device company, that wants to make the life of people with diabetes easier.Are you looking for a new experience to grow personally and professionally? - Be part of an international team in the amazing LisbonThe Job.Take care of inqueries from the...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you passionate by Hotels, Hospitality and Tourism? Do you have a native level of both French and English? Do you have good customer service skills and do you want to start and develop your career in an international and multicultural company? Check this out. Your responsibilities and impact as Rental Agency Customer Advisor will be: Offer information,...


  • Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    It's a calm and lazy Sunday night. You are sitting on the sofa and dreaming about your favourite Italian pizza or the sushi from your favourite restaurant. The only thing holding you back is your lack of motivation to get up, get dressed and go all that way to the restaurant...As a customer service representative, you can help people like you to order from...


  • Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    It's a calm and lazy Sunday night. You are sitting on the sofa and dreaming about your favorite Italian pizza or the sushi from your favorite restaurant. The only thing holding you back is your lack of motivation to get up, get dressed and go all that way to the restaurant...Your responsibilities and impact as a Customer Advisor will be:Supporting clients'...

  • Customer Service

    3 meses atrás


    Lisboa, Lisboa, Portugal Manpower Portugal Tempo inteiro

    ManpowerGroup, a leading Human Resources company, intends to recruit a Customer Support Assistant (M/F), for a prestigious client located in Greater Lisbon.Main responsibilities: Telephone support for customer calls in the mentioned languages; General information and advice on our products/services for existing customers and potential new customers;...


  • Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    The Job.It's a calm and lazy Sunday night. You are sitting on the sofa and dreaming about your favourite Italian pizza or the sushi from your favourite restaurant. The only thing holding you back is your lack of motivation to get up, get dressed and go all that way to the restaurant...If this ever happened to you, you might well understand the hype about...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Become a Customer Support Representative for an international Technology Company. Join a dynamic team and embark on a rewarding journey in the heart of Portugal's vibrant capital Lisbon, shaping the future of technology support. Your responsibilities and impact working as a Social Media Content Moderator will be: Providing accurate and detailed information...

  • Cliente Mistério

    Há 1 mês


    Lisboa, Lisboa, Portugal Customer Service 24 Tempo inteiro

    O "Cliente Mistério" é um método de avaliação da qualidade do serviço prestado e tem como objetivo avaliar o desempenho e a performance do atendimento presencial e telefónico, campanhas pontuais e verificações de segurança.Atualmente o objetivo e as funções de clientes mistério passam por visitas a várias lojas para efetuar verificações de...

  • Cliente Mistério

    Há 1 mês


    Lisboa, Lisboa, Portugal Customer Service 24 Tempo inteiro

    O "Cliente Mistério" é um método de avaliação da qualidade do serviço prestado e tem como objetivo avaliar o desempenho e a performance do atendimento presencial e telefónico, campanhas pontuais e verificações de segurança.Atualmente o objetivo e as funções de clientes mistério passam por visitas a várias lojas para efetuar verificações de...

  • Cliente Mistério

    4 semanas atrás


    Lisboa, Lisboa, Portugal Customer Service 24 Tempo inteiro

    O "Cliente Mistério" é um método de avaliação da qualidade do serviço prestado e tem como objetivo avaliar o desempenho e a performance do atendimento presencial e telefónico, campanhas pontuais e verificações de segurança.Atualmente o objetivo e as funções de clientes mistério passam por visitas a várias lojas para efetuar verificações de...

  • Customer Service for Salt

    4 semanas atrás


    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Go on reading if you are interested in a job for one of the most famous Telecommunication brands working together with over 227 million clients all over the world Salt, a French-founded company, developed itself into a multilingual and international company, being part of the top 3 providers in Switzerland and France. If you can imagine yourself being a new...


  • Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find hereYour responsibilities and impact as Logistics Customer Service will be:You will support our client by helping them over the telephone...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Do you have a passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travelers' journeys a successYour responsibilities and impact as a Customer Service agent will be: Supporting customers via phone/email for: Solving issues during the booking process Giving instructions,...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    You are interested in finances and know a few things about banking? You want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetimeYour responsibilities and impact as...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    You are passionate about beauty and make-up and want to share your knowledge with other people? You are interested in being part of a multicultural team in a company that works alongside well-known? Do you want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have the experience of a...


  • Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    Your responsibilities and impact will be:Supporting customers via phone/email for: Solving issues during the booking process Giving instructions, taking an active role in finding the right booking Following up during the vacation, providing good solutions incl. refund Being responsible for the current and expanding the clients ́ network Managing good and...