Customer Service for Entertainment Company
4 semanas atrás
Working and living in Lisbon, where you can enjoy the beautiful sunny weather, is now a real possibility. Are you a skilled communicator with some background in customer service? Then this could be the right chance for you
Your role as a Customer Service Agent will involve:
- Assisting customers via phone, email, and chat regarding subscriptions, invoices, and troubleshooting
- Providing support to customers on account and application issues, particularly related to software functionality
- Ensuring top-notch service delivery for an excellent customer experience
Key requirements and qualifications for success:
- Native French speaker with at least B2 level proficiency in English
- Current residence in Portugal
- Highly motivated and dedicated mindset
- Prior experience in Customer Service is advantageous
What you'll get:
- 6-month contract
- Remote work opportunity
- Working hours: Monday to Sunday from 08:00 to 21:00 (Rotational schedule)
- Compensation package: 895€ gross per month x 14 months + potential bonus up to 100€ per month + daily meal vouchers of 7.23€ + reimbursement of transportation costs + Private Health Insurance and dental plan (after six months)
- Immediate start date
About the Company:
Founded in 2000 by two French entrepreneurs, this Company has evolved into a global expert in Customer Experience, with a strong international presence and a large workforce.
Operating from their hub in Lisbon, they manage customer service for some of the world's leading brands.
If this opportunity doesn't align with your interests, feel free to explore our other openings for French speakers in Portugal or submit your CV for future potential projects.
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