Customer Support Representative for Technology Company

Há 1 mês


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Become a Customer Support Representative for an international Technology Company. Join a dynamic team and embark on a rewarding journey in the heart of Portugal's vibrant capital Lisbon, shaping the future of technology support. Your responsibilities and impact working as a Social Media Content Moderator will be:

  • Providing accurate and detailed information about the company's products, features, and specifications.
  • Managing and responding to customer requests through phone and email.
  • Assisting customers with product setup, troubleshooting, and usage guidance.
  • Processing customer orders, returns, and exchanges.
  • Ensuringing excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner.

Skills, qualifications and interests you need to succeed in this role:

  • A native-level proficiency in German and a minimum C1 level of English
  • A valid Portuguese work permit (required)
  • Living in or willing to relocate to Lisbon for an international career and life experience
  • Keeping up-to-date with social media trends and practices
  • Resilience to sensitive content, demonstrating emotional maturity and professional detachment
  • Motivation and commitment to perform the assigned tasks effectively
  • Excitement about intercultural communication and embracing the expatriate lifestyle

What's in it for you?

  • Type of contract: Unfixed term contract, 30 days probation period
  • Working hours: full time (40h/week) Monday- Sunday 8:00-20:00
  • Salary conditions: 1,450 € gross/month + 100€/month retention bonus + 300 € loyalty bonus every 3 months + 3,000 € signings bonus + performance bonus 120 € from 4th full month
  • Health insurance provided from the beginning
  • Paid professional training
  • Employee discounts
  • Fun and engaging company-wide initiatives
  • Excellent work culture

For international candidates:

  • Up to 200 € for the cost of a travel ticket (reimbursement after 3 months upon evidence of travel ticket)
  • Up to 400 â'¬ for accommodation/ months for 4 months
  • Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation

Your Future Company:
Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world's leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.

What should you expect from living in Lisbon?

  • A colorful city view and a rich cultural history
  • Pros of living in a European capital on a budget
  • Delicious Portuguese cuisine and famous cafe culture
  • Friendly people, good vibes and a happy-go-lucky urban life
  • Warm climate all year and a sunny beach life next to the Atlantic
  • A large English-speaking local community and international environment

Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities



  • Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    Exciting International Opportunities in Lisbon Are you a vibrant and ambitious individual, eager for a new adventure abroad? We have an amazing opportunity waiting for youPosition: Junior Customer Service Representative Location: Lisbon, PortugalStarting date: 27/09/2024Requirements (mandatory)Fluent in Spanish (native speakers)Fluent in English...


  • Lisboa, Lisboa, Portugal Scopphu Lda Tempo inteiro

    About the Role:Join our team and represent one of the world's most recognizable companies. We are seeking dedicated individuals to provide exceptional support to small and medium-sized businesses (SMBs) across multiple channels – phone, email, and chat.Key Responsibilities:Support SMBs: Assist clients in the online and digital advertising domain.Sales...


  • Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    The Job.As a Social Media B2B Sales Representative, you will work for a company leader in the social media industry.Your main responsibilities are:– Advise and consult small and medium-sized companies and make them grow their businesses via email, phone and chat support– Acquire new advertisers within medium and small-sized companies– Support and...

  • Customer Support Agent

    2 meses atrás


    Lisboa, Lisboa, Portugal Novo Emprego - RPO Tempo inteiro

    Our agency partner is looking for a Customer Support Agent (PPS), in Lisbon, PortugalJob Title: Customer Support Agent (PPS)Location: Lisbon, PortugalLanguages: German + EnglishExperience: 3 yearsAdditional Benefits: Performance bonus: 5% of base salary per year Assistance from the real estate team Reimbursement: 2.500€ if outside mainland Portugal;...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you passionate by Hotels, Hospitality and Tourism? Do you have a native level of both French and English? Do you have good customer service skills and do you want to start and develop your career in an international and multicultural company? Check this out. Your responsibilities and impact as Rental Agency Customer Advisor will be: Offer information,...


  • Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    Passionate about Customer Care and looking for a new challenge in vibrant Lisbon? Be responsible for the needs of the customers and find the best solution to make them happy again.Your responsibilities and impact as a Customer Service Agent will be:Providing excellent customer serviceEnsuring high quality customer serviceHandling requests and complaintsBeing...


  • Lisboa, Lisboa, Portugal RAQUEL AFONSO DA COSTA LEITE Tempo inteiro

    What you will do in this role:As a Customer Service Representative, you will:Help customers with from simple tasks such as finding opening hours to handling complex complaints.Focus on providing first-class customer service and assisting customers with a variety of questions and challengesWork to achieve key goals such as customer satisfaction and...


  • Lisboa, Lisboa, Portugal RED FROG RECRUITMENT LDA Tempo inteiro

    Join Our Dutch-Speaking Team in Lisbon and Remote Last Call for July Applications Are you a dynamic Dutch speaker fluent in English? Ready for an exciting career with a top global customer support company?Customer Support Specialist Role:Deliver top-notch service and solutions.Ensure high customer satisfaction.Collaborate to enhance customer experience.Stay...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Working and living in Lisbon, where you can enjoy the beautiful sunny weather, is now a real possibility. Are you a skilled communicator with some background in customer service? Then this could be the right chance for youYour role as a Customer Service Agent will involve:Assisting customers via phone, email, and chat regarding subscriptions, invoices, and...


  • Lisboa, Lisboa, Portugal IQVIA Tempo inteiro

    Technical Customer Support - German SpeakerPortugal, HomebasedWe are looking for a Technical Customer Support - German Speaker , this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1...


  • Lisboa, Lisboa, Portugal Fyld Tempo inteiro

    Ready to Take the Field?Fyld is a Portuguese consulting company specializing in IT services. We bring high-performance professionals into the field across a wide range of technological areas.Inspired by sports management philosophy, we strive to achieve peak performance with each of our consultants. We focus on training and excellence.Join us for the next...

  • Customer Support

    2 meses atrás


    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    A Randstad é a empresa número 1 no setor de recursos humanos a nível mundial e líder em Portugal. Com presença em todo o país, conta com oportunidades de emprego para diferentes setores de atividade, como indústria, serviços de apoio ao cliente e vendas, tecnologias da informação, finanças e banca, hotelaria, turismo e restauração, recursos...


  • Lisboa, Lisboa, Portugal Michael Page Tempo inteiro

    Our client is a major multinational player in cleaning industry who wishes to hire a Sales Representative. This role involves handling, sourcing, and visiting current and potential customers, as well as coordinating sales activities across the Lisbon to Algarve region. The primary objective is to drive business growth by developing profitable relationships...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Join the team in Lisbon and become a vital part of a global music streaming platform as a Customer Support Representative. We are seeking a fluent German speaker with a passion for music and a commitment to delivering exceptional customer service.Your responsibilities and impact as a Customer Support for Music Streaming Platform will be: In this role, you...


  • Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    Please apply only if you hold EU citizenship or valid work permit for Portugal The Company.Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find hereOur client is recognized as the Best Sales...


  • Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    It's a calm and lazy Sunday night. You are sitting on the sofa and dreaming about your favourite Italian pizza or the sushi from your favourite restaurant. The only thing holding you back is your lack of motivation to get up, get dressed and go all that way to the restaurant...As a customer service representative, you can help people like you to order from...


  • Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    You are interested in finances and want to improve your knowledge into that field? You are looking for a new challenge abroad?You want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your...


  • Lisboa, Lisboa, Portugal TRIANGLE II OUTSOURCING UNIPESSOAL LIMITADA Tempo inteiro

    A Triangle Talent Portugal, encontra-se a recrutar para empresa Customer Service Representative (M/F), para Lisboa . Se é uma pessoa dinâmica, orientada para o cliente e com experiência no setor, convidamo-lo a candidatar-sePrincipais Responsabilidades: Promover o contacto com potenciais clientes e fornecedores. Analisar a situação do mercado e da...


  • Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    You are interested in medicine?You would like to help people with a disease?Work for a medical device company, that wants to make the life of people with diabetes easier.Your responsibilities and impact as Customer Service for a Medical Device Company will be:Take care of inquiries from the customers all about the Omni pod-Product, an Insulin Management...


  • Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    You are interested in technology and know a few things about it?You want to be part of a multicultural team in a company which works alongside well-known brands?You want to work for an American multinational technology company which focuses mainly on Internet-related products and services? Your responsibilities and impact as Technical Support for Smart Home...