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Customer Support with Norwegian in Portugal

3 meses atrás

Lisboa, Lisboa, Portugal RAQUEL AFONSO DA COSTA LEITE Tempo inteiro

What you will do in this role:

As a Customer Service Representative, you will:
Help customers with from simple tasks such as finding opening hours to handling complex complaints.
Focus on providing first-class customer service and assisting customers with a variety of questions and challenges
Work to achieve key goals such as customer satisfaction and quality
Provide accurate, valid, and complete information by using the right methods/tools
Your qualifications

What we need from you:
Have a high level of Norwegian (written and oral) and fluent in English (B2)
Have excellent communication skills coupled with empathy and team spirit
Are available for rotating schedules
Have a positive attitude and a desire to provide good service
You're analytical by nature and able to anticipate problems and find solutions

What's in it for you:
In this role, we offer benefits that help you support your unique lifestyle:

Full-time with indefinite contracts
Competitive salary and performance bonus
Remote work in Portugal
Full paid training on the company and the project you'll be working on
Career development programs, specialized courses, and language classes

If all this feels like the perfect next step in your career journey, please feel free to send your cv in English to @