Customer Care Associate for Start-up

2 meses atrás


Porto, Porto, Portugal FEI Portugal Tempo inteiro
UPELA propose des solutions de transport à destination des TPE & PME afin de les aider à optimiser leur transport et se recentrer sur leur coeur de métier. Elle fait partie du groupe Redspher, leader européen du transport premium et est actuellement en pleine croissance. Déjà plus de clients utilisent les services d'Upela.

Tu aimes l'esprit start-up ? Tu es organisé(e) et aimes travailler sur plusieurs missions à la fois ? Tu es curieux(se) et recherches des projets stimulants ? Alors rejoins notre équipe

UPELA propose des solutions de transport à destination des TPE & PME afin de les aider à optimiser leur transport et se recentrer sur leur coeur de métier. Elle fait partie du groupe Redspher, leader européen du transport premium et est actuellement en pleine croissance. Déjà plus de clients utilisent les services d'Upela.

Tu aimes l'esprit start-up ? Tu es organisé(e) et aimes travailler sur plusieurs missions à la fois ? Tu es curieux(se) et recherches des projets stimulants ? Alors rejoins notre équipe

Horaires: lundi au vendredi 08h-17h, deux jours télétravail, trois jours bureau

Fiche de poste:

-Traiter la demande client par téléphone ou mail
-Mettre a jour les dossiers clients
-Effectuer le suivi des commandes
-Communication avec les différents transporteurs par téléphone ou mail
-Accompagner le client en cas de blocage sur les expéditions
-Remonter l'information auprès des différents services interne: comptabilité, IT et commercial

Profil recherche:

-Langue:100% français
-Niveau étude: BAC equivau aux 12a ano portugais
-Empathique et motivé
-Excellente organisation
-Travaille en équipe
-Avoir le gout de résolution des problèmes
-Parler une autre langue est un plus

Envoyer votre CV à : ---@---



  • Porto, Porto, Portugal Redspher Group Tempo inteiro

    UPELA propose des solutions de transport à destination des TPE & PME afin de les aider à optimiser leur transport et se recentrer sur leur coeur de métier. Elle fait partie du groupe Redspher, leader européen du transport premium et est actuellement en pleine croissance. Déjà plus de clients utilisent les services d'Upela.Tu aimes l'esprit start-up ?...

  • Customer Care Assistant

    2 meses atrás


    Porto, Porto, Portugal Kelly Tempo inteiro

    A Kelly Sales & Office está a recrutar Customer Care Assistant (m/f) para o nosso cliente Siemens Healthineers, localizado no Porto (Freixieiro).Responsabilidades:Atendimento telefónico ao cliente;Gestão dos pedidos de abertura de tickets de técnicos/especialista de aplicação e pedidos via Teamplay Fleet;Gestão das plataformas de comunicação digital...

  • Customer Care Assistant

    1 semana atrás


    Porto, Porto, Portugal Kelly Tempo inteiro

    A Kelly Sales & Office está a recrutar Customer Care Assistant (m/f) para o nosso cliente Siemens Healthineers, localizado no Porto (Freixieiro).Responsabilidades:Atendimento telefónico ao cliente;Gestão dos pedidos de abertura de tickets de técnicos/especialista de aplicação e pedidos via Teamplay Fleet;Gestão das plataformas de comunicação digital...

  • Customer Care Agent

    2 semanas atrás


    Porto, Porto, Portugal ZT Mobility, Lda Tempo inteiro

    O Grupo Feel, começa a dar os seus primeiros passos em 2009, com a ambição de fazer com que todas as experiências sejam inesquecíveis. Após 14 anos de existência, o Grupo é composto por 6 empresas com áreas de atuação que vão desde mobilidade, passeios náuticos, espaços de trabalho, não descorando o alojamento turístico, atualmente dividido...

  • Customer Care Agent

    1 semana atrás


    Porto, Porto, Portugal ZT Mobility, Lda Tempo inteiro

    O Grupo Feel, começa a dar os seus primeiros passos em 2009, com a ambição de fazer com que todas as experiências sejam inesquecíveis. Após 14 anos de existência, o Grupo é composto por 6 empresas com áreas de atuação que vão desde mobilidade, passeios náuticos, espaços de trabalho, não descorando o alojamento turístico, atualmente dividido...


  • Porto, Porto, Portugal portugalbs Tempo inteiro

    Quality and Service is what it is all about in today's world for companies to remain competitive. From solving technical issues, providing product's advice, following up on logistics, having quality checks to providing sales support, there are many areas where excellent customer support is required and this is where the company needs you Whatever your...


  • Porto, Porto, Portugal portugalbs Tempo inteiro

    Quality and Service is what it is all about in today's world for companies to remain competitive. From solving technical issues, providing product's advice, following up on logistics, having quality checks to providing sales support, there are many areas where excellent customer support is required and this is where the company needs you Whatever your...

  • Customer Care Assistant

    2 meses atrás


    Porto, Porto, Portugal MONTEIRO RIBAS Tempo inteiro

    A Monteiro Fabrics cresceu de uma paixão por tecidos revestidos de qualidade, tendo construído um legado que remonta ao ano de 1917. A Monteiro Fabrics especializou-se na produção de tecidos revestidos desde 1967. A nossa vasta experiência e know how, combina a utilização de métodos de manufatura tradicionais com evolução tecnológica, o que nos...


  • Porto, Porto, Portugal Blu Selection Tempo inteiro

    Quality and Service is what it is all about in today's world for companies to remain competitive. From solving technical issues, providing product's advice, following up on logistics, having quality checks to providing sales support, there are many areas where excellent customer support is required and this is where the company needs you Whatever your...


  • Porto, Porto, Portugal BRIGHTWIZARD, S.A. Tempo inteiro

    Customer Care Specialist - 1st Level SupportFluent in German, based in Porto, PortugalApply at: @- Role: Address both internal and external customer queries regarding the organization's hardware and software products Provide assistance, basic guidance, and solutions outlined in the guidelines; process quotes and orders Strive for topnotch first contact...


  • Porto, Porto, Portugal BRIGHTWIZARD, S.A. Tempo inteiro

    Customer Care Specialist - 1st Level SupportFluent in German, based in Porto, PortugalApply at: @- Role: Address both internal and external customer queries regarding the organization's hardware and software products Provide assistance, basic guidance, and solutions outlined in the guidelines; process quotes and orders Strive for topnotch first contact...

  • Customer Service

    2 meses atrás


    Porto, Porto, Portugal Amcor Flexibles Porto Tempo inteiro

    Customer Service (m/f)A Amcor Flexibles Porto, empresa Multinacional do sector de embalagem, procura reforçar o seu Departamento de Customer Care. Descrição da Função:Estabelecimento e manutenção da relação do cliente com a empresa;Seguimento comercial do cliente;Receção, registo e acompanhamento de encomendas; Articulação com...


  • Porto, Porto, Portugal Blu Selection Tempo inteiro

    Are you looking for a first experience abroad to develop your skills and work in a foreign country? Or are you looking for a long-term job to start your career? Your responsibilities and impact as a Customer Success Specialist will be:Offer initial support to unmanaged advertisers using Ad Studio. Engage with customers via Voice, Email, and Chat. Handle all...


  • Porto, Porto, Portugal Blu Selection Tempo inteiro

    Are you looking for a first experience abroad to develop your skills and work in a foreign country? Or are you looking for a long-term job to start your career? Your responsibilities and impact as a Customer Success Specialist will be:Offer initial support to unmanaged advertisers using Ad Studio. Engage with customers via Voice, Email, and Chat. Handle all...

  • Customer Support Agent

    2 semanas atrás


    Porto, Porto, Portugal Randstad Portugal Tempo inteiro

    Are you fluent in italian and looking for a job in the tech business? Are you living in Porto?This company specializes in mobile payments and providing support to small and medium business. With an "outside the box" attitude and a special focus on technology and development, they are growing and looking for new people with a similar mindset to be working...

  • Customer Support Agent

    1 semana atrás


    Porto, Porto, Portugal Randstad Portugal Tempo inteiro

    Are you fluent in italian and looking for a job in the tech business? Are you living in Porto?This company specializes in mobile payments and providing support to small and medium business. With an "outside the box" attitude and a special focus on technology and development, they are growing and looking for new people with a similar mindset to be working...

  • Customer Service Advisor

    2 semanas atrás


    Porto, Porto, Portugal Personalbüro U. Herrmann Tempo inteiro

    Contact: @ Start: 3rd June Shifts:Monday to Sunday, between 08:00 and 19:00 Days off: 2 days (rotative)Tasks:Customer support to German-speaking customers by phone, email, chat and social media channelsSupport our merchants for all questions and inquiries about our product and serviceActively work on the optimisation of all processes related to our...

  • Customer Service Advisor

    1 semana atrás


    Porto, Porto, Portugal Personalbüro U. Herrmann Tempo inteiro

    Contact: @ Start: 3rd June Shifts:Monday to Sunday, between 08:00 and 19:00 Days off: 2 days (rotative)Tasks:Customer support to German-speaking customers by phone, email, chat and social media channelsSupport our merchants for all questions and inquiries about our product and serviceActively work on the optimisation of all processes related to our...

  • Customer Service German

    3 semanas atrás


    Porto, Porto, Portugal Personalbüro U. Herrmann Tempo inteiro

    Start: 31st MayContact: @- Role: As Customer Service Agent (m/f/d) for German you will support clients from one of the greatest German Banks.Job Description:You will be a single point of contact for the bank's clients for different types of inquiriesYou are able to manage all different types of inquiries generated via inbound activities such as chat and...

  • Customer Service German

    1 semana atrás


    Porto, Porto, Portugal Personalbüro U. Herrmann Tempo inteiro

    Start: 31st MayContact: @- Role: As Customer Service Agent (m/f/d) for German you will support clients from one of the greatest German Banks.Job Description:You will be a single point of contact for the bank's clients for different types of inquiriesYou are able to manage all different types of inquiries generated via inbound activities such as chat and...