Customer Care Associate for Start-up
2 meses atrás
Tu aimes l'esprit start-up ? Tu es organisé(e) et aimes travailler sur plusieurs missions à la fois ? Tu es curieux(se) et recherches des projets stimulants ? Alors rejoins notre équipe
UPELA propose des solutions de transport à destination des TPE & PME afin de les aider à optimiser leur transport et se recentrer sur leur coeur de métier. Elle fait partie du groupe Redspher, leader européen du transport premium et est actuellement en pleine croissance. Déjà plus de clients utilisent les services d'Upela.
Tu aimes l'esprit start-up ? Tu es organisé(e) et aimes travailler sur plusieurs missions à la fois ? Tu es curieux(se) et recherches des projets stimulants ? Alors rejoins notre équipe
Horaires: lundi au vendredi 08h-17h, deux jours télétravail, trois jours bureau
Fiche de poste:
-Traiter la demande client par téléphone ou mail
-Mettre a jour les dossiers clients
-Effectuer le suivi des commandes
-Communication avec les différents transporteurs par téléphone ou mail
-Accompagner le client en cas de blocage sur les expéditions
-Remonter l'information auprès des différents services interne: comptabilité, IT et commercial
Profil recherche:
-Langue:100% français
-Niveau étude: BAC equivau aux 12a ano portugais
-Empathique et motivé
-Excellente organisation
-Travaille en équipe
-Avoir le gout de résolution des problèmes
-Parler une autre langue est un plus
Envoyer votre CV à : ---@---
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