Customer Success Engineer

4 semanas atrás

Porto, Porto, Portugal Nonius Tempo inteiro

About Nonius

Nonius provides the most complete Guest Technology solutions portfolio for a contactless Digital Guest Journey. All solutions are built in-house allowing highly integrated and competitive offers. Our technology solutions serve more than 536,420 rooms worldwide – in Hotels of the most renowned international chains and several of the most emblematic and recognized independent hotels. We also bring hospitality technology to other markets such as Outdoor, Apartments, Co-living, Healthcare, Maritime and other Sport and Leisure facilities.

Job description/ responsibilities

We are looking for a Customer Success Engineer to support our Mobile product, the Most Comprehensive and Highly Integrated Mobile App Platform to Digitize the Guest Journey, installed today in close to 1,000 hotels worldwide.

This position is based in the city of Maia in Portugal.

Responsibilities

Technical support for on-boarding new clients, including configuration of the platform and integrations with 3rd party systems;Technical support for existing clients, including investigating logs and reviewing configurations;Technical support to sales people on setting-up and running demos or PoCs;Respond to queries on product-specific issues on installation & ongoing;Bug catching & testing new features for the developers;Update training materials & documentation for colleagues;Collect and bring issues to the Product Manager;Communication and relationship with customers to guide them;Answering calls and replying to email in relation to the product support.Must HaveDegree in Informatics, Systems, Electronics, or equivalent working experience;Fluent in English (spoken and written);Excited about immersing yourself in the world of technology;Empathy towards helping customers and ability to manage the customer expectations; Creative, resourceful, detail-oriented and highly organized. Nice to haveKnowledge of coding;Knowledge of networking; Linux command line;Scripting Languages and SQL;Previous experience in similar positions;Experience with customer service;Other languages.What's great in the job?Great team of smart people, in a friendly and open culture;Real responsibilities and autonomy;Expand your knowledge of various countries and regions;Great career opportunity in a fast-evolving Technology company;Contribute to the greater experience of millions of Travellers around the World Please send us your CV to

  • Customer Success Manager – International

    Há 2 dias

    Porto, Porto, Portugal ChaseUp Tempo inteiro

    O nosso cliente é uma empresa Tecnológica que, numa lógica de crescimento, pretende reforçar a sua equipa com a integração de Customer Success Manager (mercado Asiático), para a zona o Porto.Descrição da Função: Desenvolvimento e implementação de estratégias para o onboarding de novos clientes, garantindo a sua integração, satisfação e...

  • Customer Success Specialist

    3 semanas atrás

    Porto, Porto, Portugal EGOR Tempo inteiro

    EMPRESAEmpresa do setor das utilities integrada em grupo internacional com elevado expertise na sua área de atuação.CANDIDATOO profissional a admitir será responsável por: Desenvolver, implementar e gerir ferramentas e processos de forma a melhorar os processos de atendimento ao cliente junto do centro de atendimento;Trabalhar com equipas...

  • Customer Success Specialist

    2 semanas atrás

    Porto, Porto, Portugal EGOR Tempo inteiro

    EMPRESAEmpresa do setor das utilities integrada em grupo internacional com elevado expertise na sua área de atuação.CANDIDATOO profissional a admitir será responsável por: Desenvolver, implementar e gerir ferramentas e processos de forma a melhorar os processos de atendimento ao cliente junto do centro de atendimento;Trabalhar com equipas...

  • Customer Success Specialist

    1 semana atrás

    Porto, Porto, Portugal EGOR Tempo inteiro

    EMPRESAEmpresa do setor das utilities integrada em grupo internacional com elevado expertise na sua área de atuação.CANDIDATOO profissional a admitir será responsável por: Desenvolver, implementar e gerir ferramentas e processos de forma a melhorar os processos de atendimento ao cliente junto do centro de atendimento;Trabalhar com equipas...

  • Customer Success Specialist

    2 semanas atrás

    Porto, Porto, Portugal EGOR Tempo inteiro

    EMPRESAEmpresa do setor das utilities integrada em grupo internacional com elevado expertise na sua área de atuação.CANDIDATOO profissional a admitir será responsável por: Desenvolver, implementar e gerir ferramentas e processos de forma a melhorar os processos de atendimento ao cliente junto do centro de atendimento;Trabalhar com equipas...

  • Customer Care Assistant

    3 semanas atrás

    Porto, Porto, Portugal Kelly Tempo inteiro

    A Kelly Sales & Office está a recrutar Customer Care Assistant (m/f) para o nosso cliente Siemens Healthineers, localizado no Porto (Freixieiro).Responsabilidades:Atendimento telefónico ao cliente;Gestão dos pedidos de abertura de tickets de técnicos/especialista de aplicação e pedidos via Teamplay Fleet;Gestão das plataformas de comunicação digital...

  • International Sales Engineer

    2 semanas atrás

    Porto, Porto, Portugal EGOR Tempo inteiro

    International Sales EngineerEMPRESAEmpresa portuguesa com mais de 50 anos de atuação na área da Indústria.CANDIDATOO candidato a admitir será responsável por:Realizar a prospeção do mercado internacional, identificando oportunidades de negócio; Acompanhar as carteiras de clientes existentes, assegurando a gestão de reclamações;Promover e...

  • International Sales Engineer

    1 semana atrás

    Porto, Porto, Portugal EGOR Tempo inteiro

    International Sales EngineerEMPRESAEmpresa portuguesa com mais de 50 anos de atuação na área da Indústria.CANDIDATOO candidato a admitir será responsável por:Realizar a prospeção do mercado internacional, identificando oportunidades de negócio; Acompanhar as carteiras de clientes existentes, assegurando a gestão de reclamações;Promover e...

  • International Sales Engineer

    2 semanas atrás

    Porto, Porto, Portugal EGOR Tempo inteiro

    International Sales EngineerEMPRESAEmpresa portuguesa com mais de 50 anos de atuação na área da Indústria.CANDIDATOO candidato a admitir será responsável por:Realizar a prospeção do mercado internacional, identificando oportunidades de negócio; Acompanhar as carteiras de clientes existentes, assegurando a gestão de reclamações;Promover e...

  • Italian Customer Support

    4 semanas atrás

    Porto, Porto, Portugal Randstad Portugal Tempo inteiro

    Do you like tourism and speak Italian fluently? Do you like to keep in touch with the market and help it grow? What if you could do it by joining a young and very dynamic team, in a growing American company in which everyone can contribute to its success? What if this offer allows you to contact the various suppliers and customers through various platforms,...

  • Engineer/Engenheiro (Mechanical, Electrical, Industrial or similar)

    Há 5 dias

    Porto, Porto, Portugal WEB Porto Tempo inteiro

    Role:EngineerCompany:Dutch company with office in Porto area and is looking for Engineers ((Mechanical, Electrical, Industrial or similar)) to join our manufacturing and equipment engineering department.Our Goal is to develop new products and processes until volume production.Job Mission:Develop, implement and optimize the production and service processes...

  • Mid-level Full Stack Engineer

    2 semanas atrás

    Porto, Porto, Portugal Precise Tempo inteiro

    Precise's Recruitment and Selection department is recruiting a Mid-level Full Stack Engineer for a client on a direct-hire basis. Our client is a leader in providing Artificial Intelligence headquartered in Amsterdam, which develops labour market analytics tool that provides information about the labour market across the world.Responsibilities:As a Mid-level...

  • Mid-level Full Stack Engineer

    Há 6 dias

    Porto, Porto, Portugal Precise Tempo inteiro

    We are looking for a Mid-level Full Stack Engineer for a client on a direct-hire basis. Our client is a leader in providing Artificial Intelligence headquartered in Amsterdam, which develops labour market analytics tool that provides information about the labour market across the world.Responsibilities:As a Mid-level Full Stack Engineer, you'll play a...

  • Remote Staff Frontend Engineer

    3 semanas atrás

    Porto, Porto, Portugal Douro Labs Tempo inteiro

    Douro Labs is building Pyth Network, a decentralized blockchain oracle delivering high-frequency low-latency market data to DeFi applications. The mission is to create an open market data ecosystem by incentivizing owners to directly contribute their data. The network currently counts many top trading firms and market makers as contributors.We are seeking...

  • International Sales Engineer

    3 semanas atrás

    Porto, Porto, Portugal Clan by Multipessoal Tempo inteiro

    O Clan é a primeira solução de emprego 100% digital para candidatos e colaboradores, desenvolvida pela Multipessoal. Agora podes fazer e acompanhar online todos os passos da tua jornada de emprego, de uma forma muito mais ágil, acessível e cómoda. Junta-te a nós em Descrição: We are currently hiring a highly motivated International Sales Engineer to...

  • Data Engineer

    1 semana atrás

    Porto, Porto, Portugal Neotalent Conclusion Tempo inteiro

    Who are we:Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...

  • Mid Cloud Engineer

    3 semanas atrás

    Porto, Porto, Portugal Kuehne Nagel Tempo inteiro

    As one of the world's leading logistics companies, we have opened a new IT Centre in Porto, Portugal. Our aim is to accelerate digital technologies for our global customers, focusing on the development of new mission-critical products, e-solutions and new digital services. Join our fascinating and international working environment and become part of the team...

  • Mid Cloud Engineer

    3 semanas atrás

    Porto, Porto, Portugal Kuehne Nagel Tempo inteiro

    As one of the world's leading logistics companies, we have opened a new IT Centre in Porto, Portugal. Our aim is to accelerate digital technologies for our global customers, focusing on the development of new mission-critical products, e-solutions and new digital services. Join our fascinating and international working environment and become part of the team...

  • Site Reliability Engineer

    1 semana atrás

    Porto, Porto, Portugal We are META Tempo inteiro

    Are you a Site Reliability Engineer? Become a Rhino join the #crashWe are META, more than a company a TEAM that will shake your idea about tech recruitment. Based in Évora but acting mainly in a remote way, we work with national and international partners in several areas with offices across the country.We are a disruptive company always 'charging down' for...

  • Mid Cloud Engineer

    3 semanas atrás

    Porto, Porto, Portugal Kuehne+Nagel Tempo inteiro

    As one of the world's leading logistics companies, we have opened a new IT Centre in Porto, Portugal. Our aim is to accelerate digital technologies for our global customers, focusing on the development of new mission-critical products, e-solutions and new digital services. Join our fascinating and international working environment and become part of the team...