Application Support for IT Servic

Há 2 dias


Lisboa, Lisboa, Portugal Sysmatch IT Consulting Tempo inteiro



Application Support for IT Servic (m/f) – Lisbon

Descrição da função

Sysmatch is an IT Consultancy and Outsourcing Company with a wide range of technological skills, resulting from the accumulation of know-how and the experience of our consultants, allowing the implementation of solutions adapted to the needs of our clients, privileging their robustness and scalability.
More than two decades in the IT market, we present ourselves as a flexible, adaptable, innovative and forward-looking Company.
At the moment we are looking for the following candidate:

Application Support for IT Servic (m/f) – Lisbon

- Fluent in English and German (required);
- Experience in Help Desk / Application Support including handling with Incident Management Tools;
- Experience in technical analysis regarding IT applications;
- Experience in provider-based services is a plus (SaaS);
- Relevant ServiceNow experience is a plus;
- Problem solving and research skills;
- Good interpersonal skills and ability to build a positive relationship with partners to achieve a common goal;
- Good communication and networking skills in an intercultural environment and across all management levels;
- Proactive in the ability to tackle problems and think analytically;
- IT Infrastructure library (ITIL) certification is a plus;
- Proficiency in Microsoft Office (required);
- Ability to learn customer support processes and techniques;
- Ability to organize and prioritize own tasks efficiently;
- Great team mate and proactivity;
- Agile mindset;
- God level of English.

What we offer:
- A dynamic project in a well-regarded client at an international level;
- Salary classification according to the experience shown;
- Career development with intervention in ambitious and innovative technological projects;
- Good working environment with young and dynamic teams;
- Personalized follow-up to each consultant;
- Integration into Sysmatch staff with access to all company activities;
- You will be part of our trainings and Team Building events;
- A network of hundreds of partnerships with companies in countless sectors that offer you exclusive discounts (health, wellness, travel, gastronomy, culture, leisure, training, etc).

Recruitment, selection and integration process:
The first contacts will be made by phone call or video call.
We are prepared to ensure the monitoring and integration of new employees and support them in this new phase of their professional career.

To respond to this opportunity, please send us your CV, indicating the reference PC/AS/S to the following email address ---@---

Língua(s):

  • English - B2

    Experiência Mínima:
    • 3 Ano(s)

      Candidatura.


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