Service Desk Agent Danish Speaker
2 meses atrás
Description
HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. With a worldwide network of R&D, innovation labs and delivery centers and ‘Ideapreneurs’ working in 50 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000. We are a renowned global IT service and consulting company, presently developing our tech footprint in Lisbon. Job DescriptionAs a Service Desk Agent with HCL Technologies, you will be the first point of contact for supply and demand related customer support inquiries for our Danish speaking stakeholders. The ideal candidate will be an effective communicator, an analytical problem solver, and have the ability to thrive in a fast-paced environment. ResponsibilitiesManage incoming client contacts and escalations with compassion and proactivity, in order to prioritize their needs and provide unique solutions to problems.Own the Stakeholder Experience by liaising with diverse Helpdesks (for troubleshooting assistance), product partners (both certified through the client and third parties), and Quality Engineering teams.Coordinate regular calls with the client, for refills and upgrades to product accessories.Process both client-generated and internally generated service request tickets, within specified delivery times.Administrative support to certify client details and alter any incorrect information within our stakeholder’s client database.
Requirements
High School Diploma or Secondary School Completion EquivalentMinimum of a year’s experience in a Customer Support or client facing role, preferably in a multi-national environment.Close familiarity with Computers and Digital Network configurations. Including advanced level working knowledge of the Microsoft Office Suite.Adaptable to working alongside the time zone and calendar of local stakeholders.Required Language Thresholds:Danish (C2 Level Fluency)English (B2: Independent User Level)
Offer
Permanent contractCompetitive salaryPrivate health and life insurance from day one in the companyWorking hours: Monday to Friday, day shiftMeal allowance on card/voucher.
-
Service Desk Agent German Speaker
2 meses atrás
Lisbon, Portugal HCLTech Tempo inteiroDescription We are searching for a Service Desk Agent German Speaker that is effective communicator, an analytical problem solver, and have the ability to thrive in a fast-paced environment and wants to make a real impact on the technology industry. As a Service Desk Agent with HCL Technologies, you will be the first point of contact for supply...
-
Service Desk Agent Finnish Speaker
4 meses atrás
Lisbon, Portugal HCLTech Tempo inteiroDescription We are searching for a Service Desk Agent Finnish Speaker that is effective communicator, an analytical problem solver, and have the ability to thrive in a fast-paced environment and wants to make a real impact on the technology industry. As a Service Desk Agent with HCL Technologies, you will be the first point of contact for supply...
-
Service Desk Analyst
4 meses atrás
Lisbon, Portugal Capgemini Tempo inteiroCAPGEMINI ENGINEERINGAt Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide...
-
Danish-speaking Service Desk Agent in Lisbon, Portugal
2 semanas atrás
Lisbon, Portugal Nordic Jobs Worldwide Tempo inteiroDescription Vil du udvikle en karriere som Service Desk Agent hos en af verdens største IT-selskaber? Så er du den, vi søger! Vores klientVores klient er en berømt global IT service og konsulentvirksomhed, der i øjeblikket udvikler deres IT-base i skønne Lissabon. IT-virksomheden hjælper...
-
Service Desk Agent German Speaker
2 meses atrás
Lisbon, Portugal HCL Technologies Portugal Tempo inteiroWe are a renowned global IT service and consulting company, presently developing our tech footprint in Lisbon (Parque das Nações).As a Service Desk Agent with HCL Technologies, you will be the first point of contact for technical and customer support inquiries for our German Speaking stakeholders. The ideal candidate will be an effective communicator, an...
-
Service Desk Agent with Danish
3 semanas atrás
Lisbon, Portugal HCLTech Tempo inteiroDescription We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar...
-
Service Desk Engineer
3 meses atrás
Lisbon, Portugal Eurofins Tempo inteiroJob Description In a nutshell As a Service Desk Agent you will be first point of contact to support employees in all IT related queries; especially, end users regarding LIMS Applications. Where will you be based and what business will you support? As part of the Europe Service Desk Team, you will be based in Lisbon, and provide support to...
-
Technical Support for Smart Home Devices
4 meses atrás
Lisbon, Portugal portugal.xpatjobs Tempo inteiroAre you interested in technology and know a few things about it?Do you want to be part of a multicultural team in a company that works alongside well-known brands?You want to work for an American multinational technology company that mainly focuses on Internet-related products and services?You want to relocate to the beautiful capital of Portugal –...
-
Service Desk Technician
4 meses atrás
Lisbon, Portugal ConvaTec Tempo inteiroPioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services...
-
Service Desk
3 meses atrás
Lisbon, Portugal Equação IT Tempo inteiroService Desk Estamos com uma oportunidade para um dos nossos parceiros, uma empresa com projetos nacionais e internacionais e que está em um crescimento impressionante no mercado português e Europeu. Venha fazer parte dessa equipa de sucesso! Requisitos: • Studies Technical Engineer; • Experiência 2 a 3 anos; • Espanhol e Português nível...
-
Service Desk Agent with Danish
Há 1 mês
Lisbon, Portugal HCLTech Tempo inteiroDescription We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar...
-
Service Desk Agent
3 meses atrás
Lisbon, Portugal AxiansPT Tempo inteiroAt AXIANS we seek the right talent, for the right place. We work daily to engage our people in a collaborative and inclusive environment, with a culture of proximity.This could be your opportunity to lead a project of international scope and meet the challenges of digital transformation with an experienced and talented team.At the same time, you are...
-
Customer Support Specialist
4 meses atrás
Lisbon, Portugal portugal.xpatjobs Tempo inteiroPassionate about Customer Care and looking for a new challenge in vibrant Lisbon? Be responsible for the needs of the customers and find the best solution to make them happy again. Our client is looking for a Customer Service Specialist for the retail sector specialising in luxury products. This is a leading sleep company selling high-quality mattresses and...
-
Service Desk Technician
4 meses atrás
Lisbon, Portugal Claranet Tempo inteiroWe're fast learners, hard workers, natural collaborators... and we Make Modern Happen ! Our ambition is to unlock the potential of our digital world so that organisations everywhere can innovate and thrive securely. We aim to achieve this goal by bringing together the world’s most talented people and the most powerful technologies, combining them to...
-
B2B Customer Service Agent
3 meses atrás
Lisbon, Portugal Blu Selection Tempo inteiroEmbark on an exciting journey as a B2B customer service agent with our client, Europe's leading cloud provider. Are you interested in relocating to the beautiful capital of Portugal â Lisbon? If so, this could be the perfect opportunity for you to have the experience of a lifetime!Your responsibilities and impact as a B2B Customer Service Agent will...
-
Danish fluent Customer/Technical Support
Há 4 dias
Lisbon, Portugal Bespoke Recruitment Limited Tempo inteiroDanish fluent Customer Support Location: Lisbon, PortugalOur client leading global provider of customer experience solutions and technology is looking for Technical Support with fluent Danish language. Are you looking for an employer who embrace all different cultures, individualities, and personalities? Our client recognize that all our differences make us...
-
Customer Service Agent
4 meses atrás
Lisbon, Portugal Customer Service Central Europe AUT Tempo inteiroEntain is one of the world’s largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history – names such as Ladbrokes, partypoker,...
-
Marketing Optimization Specialist
3 meses atrás
Lisbon, Portugal Blu Selection Tempo inteiroDo you love marketing and understand how to create marketing campaigns? The main purpose of the role is to act as a Subject Matter Expert for AdWords campaign optimization for our clientâs projects. You will be part of a rapidly growing multilingual client facing team. The Team will be working onsite with and alongside internal teams for a leading...
-
Technical Support for Smart Home Devices
4 meses atrás
Lisbon, Portugal Blu Selection Tempo inteiroAre you interested in technology and know a few things about it?Do you want to be part of a multicultural team in a company that works alongside well-known brands?You want to work for an American multinational technology company that mainly focuses on Internet-related products and services? You want to relocate to the beautiful capital of Portugal –...
-
Technical Support for Smart Home Devices
2 semanas atrás
Lisbon, Portugal Blu Selection Tempo inteiroAre you interested in technology and know a few things about it?Do you want to be part of a multicultural team in a company that works alongside well-known brands?You want to work for an American multinational technology company that mainly focuses on Internet-related products and services? You want to relocate to the beautiful capital of Portugal –...