Technical Support for Smart Home Devices

4 meses atrás


Lisbon, Portugal Blu Selection Tempo inteiro

Are you interested in technology and know a few things about it?

Do you want to be part of a multicultural team in a company that works alongside well-known brands?

You want to work for an American multinational technology company that mainly focuses on Internet-related products and services?

You want to relocate to the beautiful capital of Portugal – Lisbon?

Then this could be the perfect opportunity for you to have the experience of a lifetime

Tasks

Your responsibilities and impact as a Technical Support Agent will be:

  • – Provide support to customers by responding to inbound requests + document relevant case information
  • – Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels
  • – Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/eCommerce reviews) channels
  • Ensure excellent customer satisfaction by responding in an appropriate and friendly manner
  • – You will work in a multicultural team environment alongside a diverse team
Requirements

Skills, qualifications and interests you need to succeed in this role:

The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join them
– You are a native Danish speaker + a good level of English
– You are motivated and committed to your work
– You are a team player and willing to work with many other nationalities
– Sales/ Commercial background is a plus
– Previous experience in Customer Service or Technical Customer Support is a plus

Benefits

What’s in it for you?

– permanent contract with 3 months of trial period
– Working hours: Monday to Friday 8 am to 5 pm
– A package in line with the market: 1500€ gross/month (paid 14x) + up to 120€ / month performance bonus (paid 12 times) + meal vouchers of 7.23€ / workday
– If you live outside Portugal: reimbursement of the initial flight ticket after 6 months within the company + Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip)
– Opportunity to be part of a challenging and fast-paced environment
– Possibility to collaborate with some of the biggest brands in the industry
– A multicultural and international environment
– Fully paid training, professional development and career evolution

Your Future Company:

Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.

Feel free to check our other opportunities in Customer Service in Lisbon or send us your CV to be considered for other projects or future opportunities.



Blu Selection is an international recruitment company based in Barcelona, Paris, Berlin & Amsterdam dedicated to connecting international candidates and companies.



  • Lisbon, Portugal Blu Selection Tempo inteiro

    Are you interested in technology and know a few things about it? Do you want to be part of a multicultural team in a company that works alongside well-known brands? Do you want to work for an American multinational technology company that focuses mainly on Internet-related products and services? Do you want to relocate to the beautiful capital of Portugal...


  • Lisbon, Portugal Smart-Recruitments Tempo inteiro

    Job DescriptionAs a Customer Service Representative within our Technical Support team, you will play a crucial role in resolving technical issues, ensuring smooth communication with stakeholders, and providing an outstanding user experience. In this role, you will be the first point of contact for customer inquiries. Using your technical and interpersonal...


  • Lisbon, Portugal Smart-Recruitments Tempo inteiro

    Job DescriptionAs a Customer Service Representative within our Technical Support team, you will play a crucial role in resolving technical issues, ensuring smooth communication with stakeholders, and providing an outstanding user experience. In this role, you will be the first point of contact for customer inquiries. Using your technical and interpersonal...


  • Lisbon, Portugal Smart-Recruitments Tempo inteiro

    Job DescriptionAs a Customer Service Representative within our Technical Support team, you will play a crucial role in resolving technical issues, ensuring smooth communication with stakeholders, and providing an outstanding user experience. In this role, you will be the first point of contact for customer inquiries. Using your technical and interpersonal...

  • Solution Specialist

    7 meses atrás


    Lisbon, Portugal IQVIA Tempo inteiro

    Job Description Summary Essential Functions Responsible for Connected Devices Validation activity either integrated with Commercial off the shelf (COTS) vendor platforms or in house eSource Platforms. Here Connected devices refer to medical devices that support health data collection from Trial participants like ECG, BPM, Glucose Monitoring etc....


  • Lisbon, Portugal ALTER SOLUTIONS Tempo inteiro

    Company Description Alter Solutions Portugal is an IT Consultancy Company, promoter of Digital Transformation, part of the Alter Solutions Group, created in 2006, in Paris. In 2022, Alter Solutions joined the act digital group, constituting a global community of talent in Technology, with presence in twelve countries: Germany, Belgium, Brazil, Canada,...

  • Senior Product Assessor

    4 meses atrás


    Lisbon, Portugal SGS Tempo inteiro

    Job Description Are you ready to  take your career to the next level ? If you have a strong background as a  Product Assessor  within an EU  notified body  conducting MDD/MDR technical documentation review, then we have an  exhilarating opportunity  for you! Join our  dynamic team at SGS  and become a  Senior Product Assessor - Active Devices...

  • EUC L1 Support Engineer

    7 meses atrás


    Lisbon, Portugal DeRisk Technologies Tempo inteiro

    DeRisk Technologies is seeking a motivated and skilled EUC L1 Support Engineer to join our team. The ideal candidate will be responsible for managing desktop devices (hardware, software, and connectivity) incidents through to resolution. They will also manage IMAC and desk-side support services, as well as provide support for complex and soft break-fix...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    Description What you can expectAre you looking for your next career move?As a Technical Support agent for Healthcare project, your main mission will be to track cases, ensuring they are closed in an efficient and timely manner. Communicate with customers and maintain high customer satisfaction.Here at TP, we don’t just work together but also...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Ben jij geïnteresseerd in technologie en weet je je weg hierin te vinden? Wil jij deel uitmaken van een multicultureel team binnen een bedrijf dat samenwerkt met enkele beroemde merken? Wil jij werken voor een Amerikaanse multinational die zich richt op Internet gerelateerde producten en services, en wil je verhuizen naar Portugal’s mooie hoofdstad...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Are you a gaming enthusiast? Are you looking for a first experience abroad to develop your skills and work in a foreign country? Or are you looking for a long-term job to start your career? Your responsibilities and impact as a Technical Support Agent will be: Consulting for the purchase of gamer-related products Assistance for customers through telephone,...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    Description Are you a native Czech speaker looking for your next career path as a Technical Support for Microsoft? The cloud business interests you? Then, grab this job opportunity and apply today!In this role, your main responsibilities will be to support deliveries and work with customers to resolve technical customer issues on the Partner...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    Description Are you a native Polish speaker looking for your next career path as a Technical Support for Microsoft? The cloud business interests you? Then, grab this job opportunity and apply today!In this role, your main responsibilities will be to support deliveries and work with customers to resolve technical customer issues on...


  • Lisbon, Portugal Talingual Tempo inteiro

    Description Location: Lisbon, PortugalRole: Dutch Technical Support AdvisorSalary: basic gross p/m Euro 1100 (paid 14 a year) + Euro 120 p/m bonus (paid 12 x a year) potential plus net per working day 7.23 Euro food voucherWorking hrs: 40 hrs p/week between rotational between: Monday to Friday – 08:00 to...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    What you'll do Work with customers to resolve technical customer issues on the Partner Center Platform; Support deliveries; Determine technical support Pain areas while working with Customers; Provide feedback and details to Technical Advisors and PG teams; Achieve the CPE team goals and the time to resolution or escalation, enabling a response time similar...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    Description What you can expectAre you a native Spanish speaker looking for your next career path as a Technical Support for Microsoft? The cloud business interests you? Then, grab this job opportunity and apply today!In this role, your main responsibilities will be to support deliveries and work with customers to resolve technical customer issues...


  • Lisbon, Portugal Konecta Portugal Tempo inteiro

    Description Role DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support...


  • Lisbon, Portugal Konecta Portugal Tempo inteiro

    Description Role DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support...


  • Lisbon, Portugal Microsoft Tempo inteiro

    Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...


  • Lisbon, Portugal Microsoft Tempo inteiro

    Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...