Process Executive

2 semanas atrás


Lisbon, Portugal Blu Selection Tempo inteiro

Do you have the capacity for critical thinking and want to work for a global company as a Quality Analyst for one of the world’s most popular video streaming platforms?

Your responsibilities and impact working as a Process Executive - Quality Analyst:
You will be in charge of monitoring, analyzing trends, giving constructive feedback and suggesting process improvement based on the latest trends/behavior of the process flow.

  • Monitoring and reviewing the quality of service given to the client

  • Analyze and set up data at both the account and campaign level

  • Actively review decision accuracy to ensure consistency and alignment with internal standards and policies

  • Demonstrate innovation and intuition in identifying areas requiring operational adaptation or improvement

  • Coaching team members based on the audit findings, their performance and compliances

  • Provide weekly/monthly quality dashboards & stats to TL, TM & other stakeholders


Skills, experiences, and interests you need to succeed in this role:

  • You hold an EU passport or have a residence permit for Portugal

  • You speak Dutch on a native level and English fluently (C1 minimum) with excellent communication skills

  • You have a minimum of 1 year of experience within an audit or quality environment performing quality control and quality analysis

  • You have a minimum of 3 years of work experience

  • You have strong analytical skills, are focused and organized with attention to details

  • You have an understanding of the social space (trends, influencers, engagement, things to be cautious of etc.)

  • You have worked in an international technical support environment, have search skills, ability to approach problems logically


What’s in it for you?

  • Salary range in line with the market depending on the experience

  • Long-term position, 24/7 rotative shifts

  • A pleasant and inspiring working atmosphere

  • Opportunity to be part of a rapidly expanding global organization with an irreproachable reputation

  • Professional development and a clear career path

  • Relocation package:

2000€ paid with 1st month of salary (out of Portugal and located on the islands)
1000€ paid with 1st month of salary (when relocating to Lisbon but already being based in Portugal)

What should you expect from living in Lisbon?

  • A colorful city view and a rich cultural history

  • Pros of living in a European capital on a budget

  • Delicious Portuguese cuisine and famous cafe culture

  • Friendly people, good vibes and a happy-go-lucky urban life

  • Warm climate all year and a sunny beach life next to the Atlantic

  • A large English-speaking local community and international environment

Your Future Company:
Working in sunny Lisbon at one of the world's leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality.


  • Process Executive

    3 meses atrás


    Lisbon, Portugal Blu Selection Tempo inteiro

    Do you have the capacity for critical thinking and want to work for a global company as a Quality Analyst for one of the world’s most popular video streaming platforms?Your responsibilities and impact working as a Process Executive - Quality Analyst: You will be in charge of monitoring, analyzing trends, giving constructive feedback and suggesting...

  • Executive Chief of Staff

    2 meses atrás


    Lisbon, Portugal Liminal Tempo inteiro

    Who we areLiminal is a global market intelligence and strategic advisory firm specializing in digital identity, financial crime and compliance, and IT security technology solutions across industries while also catering to the private equity and venture capital community. Founded in 2016, Liminal offers strategic and analytical services supporting executive...

  • Executive Chief of Staff

    1 semana atrás


    Lisbon, Portugal Liminal Tempo inteiro

    Who we areLiminal is a global market intelligence and strategic advisory firm specializing in digital identity, financial crime and compliance, and IT security technology solutions across industries while also catering to the private equity and venture capital community. Founded in 2016, Liminal offers strategic and analytical services supporting executive...

  • Sales Account Executive

    4 meses atrás


    Lisbon, Portugal ambi.careers Tempo inteiro

    The role:As a Paynest Sales Account Executive, you will play a key role in achieving Paynest’s growth objectives. You will be responsible for identifying and pursuing new commercial and strategic opportunities.In this role, you will be in the front-line of Paynest's growth Key Responsibilities:Drive new commercial opportunity generation across different...


  • Lisbon, Portugal ZEISS Group Tempo inteiro

    The Company ZEISS is an internationally leading technology company operating in the optics and optoelectronics industries. Our company is shaping technological progress and through its solutions, is extending the horizon of the world of optics and associated areas. ZEISS develops, produces and distributes highly innovative solutions for industrial...

  • Group Sales Executive

    3 meses atrás


    Lisbon, Portugal Marriott International Tempo inteiro

    POSITION SUMMARY Contact appropriate individual or department (., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their...


  • Lisbon, Portugal Web Summit Tempo inteiro

    About us: How did Web Summit become, in the words of Forbes, “the best tech conference on the planet”? Meaningful connections. Our tech events are unmissable because we make it easier for the right people to meet and connect. Everyone at Web Summit works towards this goal.And we’re just getting started. We’re always looking to build on the impact...

  • Senior Financial Analyst

    2 meses atrás


    Lisbon, Portugal Boston Consulting Group Tempo inteiro

    WHAT YOU'LL DO The Global Analysis team is anchored in BCG’s finance function. The team has evolved in the last decade to become a trusted advisor to the management of the firm. While the group works most closely with the CFO (and, by extension, the Executive Committee and Operating Committee), it serves a wide base of customers including the People...

  • Sales Executive

    Há 1 mês


    Lisbon, Portugal YourHeroDouleutaras Tempo inteiro

    Are you a dynamic and results-driven individual with a passion for growth? If so, this is an exciting opportunity for you!Get to know usYourHero (Douleutaras/YourPro) is the leading tech-enabled company for home services that solves the hassle of hiring a reliable professional. We launched in 2015 and since then we have helped more than 700.000 customers...


  • Lisbon, Portugal CoreMedia GmbH (IT) Tempo inteiro

    Working at CoreMedia is about working on exciting projects, for international customers, at global locations, with more than 220 great colleagues in order to shape the digital world. Join our team in Portugal.The challengeManage the budgeting process of Portuguese entity and support in the global budgeting process;Monthly (ad-hoc) financial analysis to...


  • Lisbon, Portugal SIXT Portugal Tempo inteiro

    Job DescriptionAre you interested in further driving the internationalization and growth of SIXT within a motivated and dynamic team? Do you have a sound knowledge of accounting and are you IT-savvy? Then become part of our international accounting team as Executive Accounting Projects & Processes (m/f/d). In this role you can expect a varied job in which...

  • Chief of Staff

    2 meses atrás


    Lisbon, Portugal Bnberry Tempo inteiro

    Bnberry is seeking a highly organized and strategic Chief of Staff to support our executive team and drive the success of our employees through effective KPI and OKR implementation and tracking. This role involves working closely with the CEO to identify and maintain key performance indicators, building a comprehensive roadmap for KPI implementation, and...


  • Lisbon, Portugal Indie Campers Tempo inteiro

    THE ROLE As the Fleet Strategy Procurement Lead you will be responsible for Planning and Procurement of vehicles in Europe, North America and Oceania. You will maintain, develop and establish relationships with OEM's and Recreational Vehicle up fitters, drive global procurement process improvements, reporting, and partner with the Finance team to...


  • Lisbon, Portugal Nacre Capital Tempo inteiro

    About UsOne of our portfolio companies is seeking a qualified CEO to lead the company to become the global leading online Luxury Watch destination providing comprehensive information and access to watches from all leading auction houses and dealers globally.We are part of Nacre Capital, a leading venture builder focused on disruptive data-driven...

  • Senior Finance Manager

    2 meses atrás


    Lisbon, Portugal CoreMedia GmbH (IT) Tempo inteiro

    Working at CoreMedia is about working on exciting projects, for international customers, at global locations, with more than 220 great colleagues in order to shape the digital world. Join our team in Portugal.The challengeManage the budgeting process of Portuguese entity and support in the global budgeting process;Monthly (ad-hoc) financial analysis to...

  • Customer Service Executive

    2 semanas atrás


    Lisbon, Portugal FREE NOW Tempo inteiro

    YOUR DAILY ADVENTURES WILL INCLUDE:Deliver high-quality support via our emails, chats and calls support platformBe a passionate advocate and show empathy to our passengers and drivers while solving problems and addressing unsatisfactory experiencesTriage issues and escalate them to PDC Specialists team, Customer Excellence, Operations, B2B &...


  • Lisbon, Portugal Indie Campers Tempo inteiro

    THE ROLE As the Fleet Procurement Associate you will be responsible for the Procurement of Indie Campers’ fleet in Central and West Europe as part of the Finance division. You will maintain, develop and establish relationships with OEM's and Recreational Vehicle upfitters in your region, drive global standardization of procurement processes and...


  • Lisbon, Portugal Indie campers Tempo inteiro

    ABOUT USIndie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have...

  • IT Support L2 Analyst

    4 meses atrás


    Lisbon, Portugal WTW Tempo inteiro

    WTW is an award-winning advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. From the Titanic ship in 1912 to The Moon Buggy in 1971, WTW has a richness in insurance history dating back to 1828.    Our WTW Regional Delivery Hub based in the heart of Lisbon - encompasses a 175 strong global team of...

  • IT Support L2 Analyst

    1 semana atrás


    Lisbon, Portugal WTW Tempo inteiro

    About Us WTW is not just another advisory, broking, and solutions company—we’re a storied institution that’s been turning risk into opportunity since 1828. From insuring the Titanic to supporting NASA’s Moon Buggy, our legacy is built on innovation and resilience. And at our Lisbon Regional Delivery Hub, a dynamic team of 300+ professionals is...