English Customer Support Advisor
2 semanas atrás
Job Overview: We are looking for a professional and empathetic English Customer Support Advisor to join our customer service team. The ideal candidate will be responsible for providing exceptional support to our English-speaking customers via email, chat, phone, and/or social media. You will act as the first point of contact, helping to resolve issues efficiently and ensuring customer satisfaction. Key Responsibilities: Respond to customer inquiries in English via phone, email, live chat, or social media. Provide accurate, valid, and complete information by using the right tools and processes. Handle customer complaints and provide appropriate solutions within time limits. Follow up to ensure resolution and customer satisfaction. Maintain a positive, empathetic, and professional attitude toward customers at all times. Document interactions, feedback, and issues in the CRM system. Escalate complex or unresolved issues to the relevant department or team leader. Keep up-to-date with product knowledge, company policies, and procedures. Requirements: Fluency in English (both written and spoken) native-level or C1/C2 proficiency. Proven customer support experience or experience in a client-facing role. Excellent communication and interpersonal skills. Ability to multitask, prioritize, and manage time effectively. Tech-savvy with experience using customer support software High school diploma or equivalent; further education or relevant certifications are a plus. A calm and patient demeanor, especially under pressure. What We Offer: Competitive salary and performance-based bonuses. Opportunities for professional growth and development. Friendly and inclusive work environment. Flexible work hours - You can choose between day shift or night shift. Health benefits and paid time off.
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Bilingual Customer Support Advisor
Há 3 dias
Lisbon, Portugal JoB Training & Coaching Tempo inteiroWe are currently looking for a Customer Support Advisor fluent in French and English to join an international customer experience operation. This role is ideal for individuals who are passionate about communication, problem-solving, and delivering high-quality service in a fast-paced, people-centered environment. As a Customer Support Advisor, you will be...
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English Customer Support Advisor
1 semana atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Overview: We are looking for a professional and empathetic English Customer Support Advisor to join our customer service team. The ideal candidate will be responsible for providing exceptional support to our English-speaking customers via email, chat, phone, and/or social media. You will act as the first point of contact, helping to resolve issues...
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English Customer Support Advisor
Há 2 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Overview: We are looking for a professional and empathetic English Customer Support Advisor to join our customer service team. The ideal candidate will be responsible for providing exceptional support to our English-speaking customers via email, chat, phone, and/or social media. You will act as the first point of contact, helping to resolve issues...
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Bilingual Customer Support Advisor
1 semana atrás
Lisbon, Portugal jobsonboard.work Tempo inteiroA leading customer service firm in Lisbon is seeking Customer Support Advisors fluent in French and English. You will manage customer interactions, provide support, and resolve issues efficiently. The role requires strong communication skills and a customer-oriented mindset, while previous experience is preferred. Full-time employment with structured...
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Conseiller Support Client
2 semanas atrás
Lisbon, Portugal jobsonboard.work Tempo inteiroWe are seeking Customer Support Advisors fluent in French and English to join a professional customer operations environment. This role is ideal for individuals who enjoy communication, problem-solving, and delivering consistent service excellence. As a Customer Support Advisor, you will manage customer interactions related to services, platforms, or...
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Conseiller Support Client
2 semanas atrás
Lisbon, Portugal jobsonboard.work Tempo inteiroWe are seeking Customer Support Advisors fluent in French and English to join a professional customer operations environment. This role is ideal for individuals who enjoy communication, problem-solving, and delivering consistent service excellence. As a Customer Support Advisor, you will manage customer interactions related to services, platforms, or...
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Customer Support Advisor
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Lisbon, Portugal OVHcloud Tempo inteiroWithin your #OneTeam We are looking for a Customer Support Advisor for our Customer Services department, which provides advice, support, and solutions to our customers. Your main responsibilities - Responding to customer requests about
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Customer support advisor
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Lisbon, Portugal OVHcloud Tempo inteiroWithin your #One TeamWe are looking for a Customer Support Advisor for our Customer Services department, which provides advice, support, and solutions to our customers.Your main responsibilities•Responding to customer requests about
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Italian Customer Support Advisor
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Lisbon, Portugal Cross Border Talents Tempo inteiroA global talent acquisition firm is seeking an Italian Customer Support Advisor for a search engine project in Lisbon. The ideal candidate will assist users through various communication channels, demonstrating proficiency in Italian and a good level of English. Responsibilities include inquiry support and customer escalation management. Candidates must be...
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Customer Support Advisor
Há 2 dias
Lisbon, Portugal OVHcloud Tempo inteiroWithin your #OneTeamWe are looking for a Customer Support Advisor for our Customer Services department, which provides advice, support, and solutions to our customers.Your main responsibilities•Responding to customer requests about account administration, billing and order follow-up, through different channels (Phone, Email, Chat)•Replying to customer...
