English Customer Support Advisor
2 semanas atrás
Job Overview: We are looking for a professional and empathetic English Customer Support Advisor to join our customer service team. The ideal candidate will be responsible for providing exceptional support to our English-speaking customers via email, chat, phone, and/or social media. You will act as the first point of contact, helping to resolve issues efficiently and ensuring customer satisfaction. Key Responsibilities: Respond to customer inquiries in English via phone, email, live chat, or social media. Provide accurate, valid, and complete information by using the right tools and processes. Handle customer complaints and provide appropriate solutions within time limits. Follow up to ensure resolution and customer satisfaction. Maintain a positive, empathetic, and professional attitude toward customers at all times. Document interactions, feedback, and issues in the CRM system. Escalate complex or unresolved issues to the relevant department or team leader. Keep up-to-date with product knowledge, company policies, and procedures. Requirements: Fluency in English (both written and spoken) native-level or C1/C2 proficiency. Proven customer support experience or experience in a client-facing role. Excellent communication and interpersonal skills. Ability to multitask, prioritize, and manage time effectively. Tech-savvy with experience using customer support software High school diploma or equivalent; further education or relevant certifications are a plus. A calm and patient demeanor, especially under pressure. What We Offer: Competitive salary and performance-based bonuses. Opportunities for professional growth and development. Friendly and inclusive work environment. Flexible work hours - You can choose between day shift or night shift. Health benefits and paid time off.
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Bilingual German
1 semana atrás
Lisbon, Portugal BrightPathcompany Tempo inteiroJoin to apply for the German Customer Service Advisor role at Cross Border Group We are seeking a German native speaker with strong English (B2) to join our dynamic customer service team. This is a unique opportunity to work in a flexible environment while delivering exceptional support to customers across Europe. What We Offer: Experience in an...
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Sales English customer advisor
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Overview: We are seeking a driven and goal-oriented Sales English Customer Advisor to join our dynamic team. This role is ideal for candidates with 1-2 years of experience in outbound sales or digital marketing, looking to take the next step in their sales career. You will be responsible for reaching out to potential clients, presenting our products or...
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Portuguese and English customer support advisor
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Summary: We are looking for a detail-oriented and customer-focused Portuguese Customer Support Representative to join our support team. In this role, you will provide exceptional service to our Portuguese-speaking customers through various communication channels, ensuring prompt and effective resolution of inquiries, issues, and requests....
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Lisbon, Portugal Cross Border Talents Tempo inteiroJob Summary: We are looking for a detail-oriented and customer-focused Portuguese Customer Support Representative to join our support team. In this role, you will provide exceptional service to our Portuguese-speaking customers through various communication channels, ensuring prompt and effective resolution of inquiries, issues, and requests....
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German Customer Service Advisor
4 semanas atrás
Lisbon, Portugal BrightPathcompany Tempo inteiroJoin to apply for the German Customer Service Advisor role at Cross Border Group We are seeking a German native speaker with strong English (B2) to join our dynamic customer service team. This is a unique opportunity to work in a flexible environment while delivering exceptional support to customers across Europe. What We Offer: Experience in an...
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English speaking Client Success Advisor
2 semanas atrás
Lisbon, Portugal Nexusbal Tempo inteiroCustomer Service Advisor – English Speakers in Portugal Are you an English-speaking professional already living in Portugal with a valid work permit or EU passport? If you're passionate about customer service and enjoy problem-solving, this is a great opportunity for you! Responsibilities: Assist customers with inquiries, troubleshooting, and general...
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Airline Company Legal Advisor Customer Service
1 semana atrás
Lisbon, Portugal CBT Tempo inteiroJob Title: Airline Company Legal Advisor Customer Service (German + English) Location: Lisbon, Portugal Start Date: 4 December 2025 Work Schedule: Monday to Friday (including Portuguese bank holidays), 08:00 AM 05:00 PM (Portuguese time) Days Off: Saturday & Sunday Work Model: On-Site Role Overview Join an international airline team in Lisbon as a Legal...
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French and English Speaking Customer Advisor
1 semana atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroAre you fluent in French and English and passionate about delivering exceptional customer service? Are you ready to start or further your career in one of Europes most vibrant and dynamic cities? If so, we have the perfect opportunity for you! We are seeking a French and English-Speaking Customer Advisor to join our team in Portugal, working on an exciting...
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Customer Advisor
1 semana atrás
Lisbon, Portugal CBT Tempo inteiroAre you a people person with a passion for helping others? Join our international team in Portugal as a Customer Service Advisor, supporting global clients in a dynamic, friendly, and multicultural environment. What We´re Looking For: Fluent or C2 level in Dutch English at B2 level or higher Already based in Portugal Great communication and problem-solving...
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Customer Care Advisor
Há 6 dias
Lisbon, Portugal Blu Selection Tempo inteiroDutch-speaking Customer Service Advisor needed to support users with technical issues.
