Portuguese and English customer support advisor
Há 2 horas
Job Summary: We are looking for a detail-oriented and customer-focused Portuguese Customer Support Representative to join our support team. In this role, you will provide exceptional service to our Portuguese-speaking customers through various communication channels, ensuring prompt and effective resolution of inquiries, issues, and requests. Responsibilities: Respond to customer inquiries via email, live chat, and phone in Portuguese and English. Provide accurate, valid, and complete information by using the right methods and tools. Handle product/service questions, order inquiries, returns, billing, and technical issues. Resolve customer complaints with professionalism and patience. Document customer interactions and maintain records in the support system (CRM). Escalate complex issues to the appropriate internal departments when necessary. Collaborate with other team members to improve processes and customer satisfaction. Stay updated on product knowledge, company policies, and customer support best practices. Requirements: Fluency in Portuguese EU native and strong B2 in English. Proven customer support experience or experience in a client-facing role. Strong communication and problem-solving skills. Empathy, patience, and the ability to stay calm under pressure. Comfortable working in a fast-paced environment. What We Offer: Competitive salary and performance bonuses. Remote work flexibility or relocation support if on-site. Paid training and development programs. Supportive, multicultural work environment. Opportunities for career growth and internal mobility.
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Lisbon, Portugal Cross Border Talents Tempo inteiroJob Summary: We are looking for a detail-oriented and customer-focused Portuguese Customer Support Representative to join our support team. In this role, you will provide exceptional service to our Portuguese-speaking customers through various communication channels, ensuring prompt and effective resolution of inquiries, issues, and requests....
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French and English Speaking Customer Advisor
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroAre you fluent in French and English and passionate about delivering exceptional customer service? Are you ready to start or further your career in one of Europes most vibrant and dynamic cities? If so, we have the perfect opportunity for you! We are seeking a French and English-Speaking Customer Advisor to join our team in Portugal, working on an exciting...
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English Customer Support Advisor
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Overview: We are looking for a professional and empathetic English Customer Support Advisor to join our customer service team. The ideal candidate will be responsible for providing exceptional support to our English-speaking customers via email, chat, phone, and/or social media. You will act as the first point of contact, helping to resolve issues...
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English Customer Support Advisor
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Overview: We are looking for a professional and empathetic English Customer Support Advisor to join our customer service team. The ideal candidate will be responsible for providing exceptional support to our English-speaking customers via email, chat, phone, and/or social media. You will act as the first point of contact, helping to resolve issues...
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English Customer Support Advisor
Há 2 horas
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Overview: We are looking for a professional and empathetic English Customer Support Advisor to join our customer service team. The ideal candidate will be responsible for providing exceptional support to our English-speaking customers via email, chat, phone, and/or social media. You will act as the first point of contact, helping to resolve issues...
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Bilingual Customer Support Advisor
Há 6 dias
Lisbon, Portugal JoB Training & Coaching Tempo inteiroWe are currently looking for a Customer Support Advisor fluent in French and English to join an international customer experience operation. This role is ideal for individuals who are passionate about communication, problem-solving, and delivering high-quality service in a fast-paced, people-centered environment. As a Customer Support Advisor, you will be...
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Bilingual Customer Support Advisor
2 semanas atrás
Lisbon, Portugal jobsonboard.work Tempo inteiroA leading customer service firm in Lisbon is seeking Customer Support Advisors fluent in French and English. You will manage customer interactions, provide support, and resolve issues efficiently. The role requires strong communication skills and a customer-oriented mindset, while previous experience is preferred. Full-time employment with structured...
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Customer Support Advisor
Há 5 dias
Lisbon, Portugal OVHcloud Tempo inteiroWithin your #OneTeamWe are looking for a Customer Support Advisor for our Customer Services department, which provides advice, support, and solutions to our customers.Your main responsibilities•Responding to customer requests about account administration, billing and order follow-up, through different channels (Phone, Email, Chat)•Replying to customer...
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Customer Support Advisor
Há 3 dias
Lisbon, Portugal OVHcloud Tempo inteiroWithin your #OneTeamWe are looking for a Customer Support Advisor for our Customer Services department, which provides advice, support, and solutions to our customers.Your main responsibilities•Responding to customer requests about account administration, billing and order follow-up, through different channels (Phone, Email, Chat)•Replying to customer...
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Customer Support Advisor
Há 3 dias
Lisbon, Portugal OVHcloud Tempo inteiroWithin your #OneTeamWe are looking for a Customer Support Advisor for our Customer Services department, which provides advice, support, and solutions to our customers.Your main responsibilities•Responding to customer requests about account administration, billing and order follow-up, through different channels (Phone, Email, Chat)•Replying to customer...
