Customer Success Representative
3 semanas atrás
Join Europe’s fastest-growing PropTech ScaleUp We’re looking for a Customer Success Representative to join us on our mission to solve chaos in international real estate markets. Our Mission and Vision: CASAFARI is the leading real estate data intelligence platform in Europe. With operations in Portugal, Spain, France, Italy, and Germany the company has grown exponentially supported by 150+ employees of, at least, 25 nationalities. We started CASAFARI with a mission to organize the real estate market into an efficient data-powered ecosystem to enable and accelerate deals through a transparent and safe B2B platform. CASAFARI isn’t just another data aggregator: it's an entire operating system that powers real estate agents in real-time, removing asymmetry of knowledge, accelerating transactions and opening up new opportunities for iBuyers, property developers, investors and Q-commerce operators and beyond to reach their investment objectives. About the role: At CASAFARI, we help real estate professionals make smarter decisions through high-quality data and technology. We’re now looking for a Customer Success Representative to join our growing team and play a key role in delivering an excellent customer experience. In this role, you’ll be the voice of CASAFARI for our customers, supporting them day to day, helping them get the most value from our product, and building long-term relationships that drive satisfaction and retention. If you enjoy solving problems, working with data-driven products, and supporting customers in a fast-paced environment, this role is for you. What you’ll be doing: Support customers across multiple channels (tickets, email, phone), ensuring timely and effective responses; Handle customer requests efficiently, using the right information and a customer-first approach; Develop a strong understanding of CASAFARI’s product and the real estate industry; Build and maintain trusted relationships with customers across Europe; Deliver webinars and product sessions to help customers maximise product usage; Gather and analyse customer feedback to identify improvement opportunities; Analyse customer data to understand behaviour, needs, and engagement levels; Create targeted campaigns for new customers and reactivation campaigns for less active users; Identify upsell and cross-sell opportunities and share insights with Account Management. What we are looking for: Home-language must be Portuguese, fluency in English is essential and a strong knowledge of Spanish is required; 2+ years of experience in Customer Success or Customer Support; Experience working with ticketing systems and customer support tools; Strong ability to understand and explain technology to non-technical users; Excellent communication and interpersonal skills; Strong problem-solving and analytical mindset; Comfortable multitasking and working under pressure; Curious, proactive, and eager to learn; Empathetic, customer-focused, and solution-oriented; Interest in new technologies, including AI; Comfortable working in a fast-growing, start-up environment. Nice to have: Experience in Real Estate or PropTech; Familiarity with tools such as Hubspot, Ringover, or similar platforms. Why join CASAFARI? Be part of a fast-growing European scale-up Work with innovative data and AI-driven technology Collaborate with international, highly motivated teams Have real ownership and impact on customer experience Grow your skills in Customer Success. Ready to help shape the future of real estate technology? Apply now and join us at CASAFARI.
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Customer Service Representative *
Há 8 horas
Lisbon, Portugal Cross Border Talents Tempo inteiroCustomer Service Representative (German + English) Location: Lisbon, Portugal Work Model: On-site Contract Type: 6-month contract Starting Date: 5 February 2026 Work Schedule Monday to Friday (including Portuguese bank holidays) 08:00 – 17:00 (Portuguese time) Days off: Saturday & Sunday Role Overview We are looking for a Customer Service Representative...
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Customer Support Representative
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Lisbon, Portugal Cbtalents Tempo inteiroPosition: Customer Support Representative (Dutch Speaking) Location: Santos, Lisbon – Portugal Work Model: On-site Start Dates: 2 February 2026 | 16 February 2026 Schedule: Rotative shifts, Monday to Saturday, 08:00–20:00 Job Description: We are looking for Dutch-speaking Customer Support Representatives to join an international team in Santos (Lisbon)....
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Customer success manager
1 semana atrás
Lisbon, Portugal Automaise Tempo inteiroAbout AUTOMAISEAUTOMAISE is revolutionizing business automation with a no-code AI platform that simplifies the integration of artificial intelligence for companies. Our main goal is to make AI accessible by removing technical barriers and enhancing operational efficiency. We are currently looking for an experienced Customer Success Manager to join our team....
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Customer Success Manager
2 semanas atrás
Lisbon, Portugal Automaise Tempo inteiroAbout AUTOMAISEAUTOMAISE is revolutionizing business automation with a no-code AI platform that simplifies the integration of artificial intelligence for companies. Our main goal is to make AI accessible by removing technical barriers and enhancing operational efficiency. We are currently looking for an experienced Customer Success Manager to join our team....
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Customer success manager
2 semanas atrás
Lisbon, Portugal Automaise Tempo inteiroAbout AUTOMAISEAUTOMAISE is revolutionizing business automation with a no-code AI platform that simplifies the integration of artificial intelligence for companies. Our main goal is to make AI accessible by removing technical barriers and enhancing operational efficiency. We are currently looking for an experienced Customer Success Manager to join our team....
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Customer Success Manager
1 semana atrás
Lisbon, Portugal Automaise Tempo inteiroAbout AUTOMAISE AUTOMAISE is revolutionizing business automation with a no-code AI platform that simplifies the integration of artificial intelligence for companies. Our main goal is to make AI accessible by removing technical barriers and enhancing operational efficiency. We are currently looking for an experienced Customer Success Manager to join our team....
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Customer Representative
2 semanas atrás
Lisbon, Portugal CB Talents SP Tempo inteiroRole Overview We are looking for a German-speaking Customer Representative to join an international service organization based in Athens. In this role, you will support customers across multiple communication channels while delivering a consistent, high-quality service experience. Key Responsibilities Manage inbound customer interactions in German via...
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Customer Representative
Há 8 horas
Lisbon, Portugal CB Talents SP Tempo inteiroRole Overview We are looking for a German-speaking Customer Representative to join an international service organization based in Athens. In this role, you will support customers across multiple communication channels while delivering a consistent, high-quality service experience. Key Responsibilities Manage inbound customer interactions in German via...
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Head of Customer Success
3 semanas atrás
Lisbon, Portugal Amplemarket Tempo inteiroJoin to apply for the Head of Customer Success role at Amplemarket . What is Amplemarket all about? Amplemarket's premise is that a lot of the playbooks used by B2B sales teams that worked 5 years ago don't cut it anymore. In today's environment, sales teams need to have a tremendous amount of information about their prospects to decide when is the best...
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Swedish-speaking Customer Support Representative
3 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Summary: We are looking for a Customer Support Representative who speaks Swedish fluently to join our customer service team. In this role, you will provide exceptional support to customers from Sweden and ensure a smooth and positive experience with our products or services. Key Responsibilities: Handle incoming customer queries via phone, email, and...
