Customer Care Associate in Portugal

4 semanas atrás

Lisbon, Portugal Blu Selection Tempo inteiro

+++ Please apply only if you hold EU citizenship or a valid work permit for Portugal +++ 

Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here

Your responsibilities and impact as a Customer Care Associate will be:

  • Respond to customer inquiries, emails, web contact, and orders as well as being involved in order fulfillment and post-sales related activities 
  • Call and qualify new potential clients and leads
  • Understand customer needs and provide appropriate solutions
  • Up-selling and cross-selling
  • Building and enriching their database
  • Create business opportunities and increase revenue from accounts
  • Ensure close communication with the team to share information 
  • Ad-hoc support
  • Be a team player and participate in the success of the team and project

Skills, qualifications, and interests you need to succeed in this role:

  • You have a native level of Turkish and a good level of English
  • You have EU citizenship or hold a valid work permit for Portugal
  • You are motivated, reliable and committed to your work
  • You have a previous experience in sales
  • You have a drive for excellence and professionalism
  • You have excellent communication skills
  • You are a real team player and willing to work with many other nationalities

What’s in it for you?

  • Type of contract: a long-term fixed-term contract, renewable every year
  • Working hours: 40h/week (8h/day) from Monday to Sunday, rotating shifts (depending on the project you are working on)

Salary conditions* – 2 options:

  • Including free accommodation (shared flat, all bills included): 1068€ gross/month 
  • Excluding accommodation: 1360,00€ gross/month
  • Private health insurance after 6 months of contract (in addition to standard insurance)

*Approx. 20-25% tax – please refer to living costs in Lisbon for comparison with other EU countries wages *Compensation during the training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)

  • Relocation support for international candidates: Reimbursement of your initial flight expenses after 9 months, airport pick up, and yearly two-way flight ticket back to your home country (within the EU). Help in paperwork, opening a bank account, etc. upon your arrival.
  • A company that fully supports you and wants to make your experience great
  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
  • A dynamic, open-minded, and multicultural environment, including 82 different nationalities
  • A great place to work in a brand new building, you will work in the best facilities for a fun and comfortable environment
  • A company working with top-notch worldwide brands, from various industries from Fashion, Online Marketing, Technologies, Food, etc.
  • Real career opportunities: the opportunity to enter a development program within 6 months to get access to other opportunities within the company: from different projects to QA, Team Lead, or Supervisor roles

Your Future Company:
Our client is recognized as the Best Customer & Sales Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities. Located in Lisbon, you will find a company that takes care of you. From your career development, language skills, and accommodation to your social integration.

What should you expect from living in Lisbon?

  • A colorful city view and a rich cultural history
  • Pros of living in a European capital on a budget
  • Delicious Portuguese cuisine and famous cafe culture
  • Friendly people, good vibes, and a happy-go-lucky urban life
  • Warm climate all year and a sunny beach life next to the Atlantic
  • A large English-speaking local community and international environment

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