Service Delivery Manager
2 semanas atrás
PrimeIT is a leading company with over 18 years of experience in providing IT, Telecommunications, and Engineering technological services. Specialized in Team Extension, Managed Services, Custom Software, and Nearshore, we currently have a team of over 2350 professionals collaborating on national and international projects across various technologies. We are looking for a Service Delivery Manager for this project Responsibilities: Own and manage the end-to-end service delivery for Modern Device services, including Windows Edition V2 and legacy products. Ensure incident, problem, and change processes are executed in line with global IT and security standards. Lead operational governance with stakeholders, managing SLA/KPI reporting, service performance, and improvement plans. Coordinate and control vendors and third parties to ensure service quality and delivery consistency. Validate operational readiness and quality objectives before product or feature deployment to production. What are we looking for? 5+ years of experience in IT Service Delivery or Service Management roles. Strong knowledge of ITIL processes (Incident, Problem, Change) with ITIL certification or equivalent. Proven experience managing client relationships within a global, multicultural environment. Solid understanding of service quality frameworks, compliance, and security requirements. What do we offer? Integration into an international company with a presence in over 50 cities worldwide; Continuous training in the latest and most innovative technologies – Prime Academy; Career guidance and progression. Send us your CV and join the Prime team
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Service Delivery Manager
1 semana atrás
Lisbon, Portugal PrimeIT Tempo inteiroPrimeIT is a leading company with over 18 years of experience in providing IT, Telecommunications, and Engineering technological services.Specialized in Team Extension, Managed Services, Custom Software, and Nearshore, we currently have a team of over 2350 professionals collaborating on national and international projects across various technologies.We are...
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Service Delivery Manager
2 semanas atrás
Lisbon, Portugal PrimeIT Tempo inteiroPrimeIT is a leading company with over 18 years of experience in providing IT, Telecommunications, and Engineering technological services.Specialized in Team Extension, Managed Services, Custom Software, and Nearshore, we currently have a team of over 2350 professionals collaborating on national and international projects across various technologies.We are...
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Service Delivery Manager
2 semanas atrás
Lisbon, Portugal PrimeIT Tempo inteiroPrimeIT is a leading company with over 18 years of experience in providing IT, Telecommunications, and Engineering technological services. Specialized in Team Extension, Managed Services, Custom Software, and Nearshore, we currently have a team of over 2350 professionals collaborating on national and international projects across various technologies. We are...
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Service Delivery Manager
2 semanas atrás
Lisbon, Portugal PrimeIT Tempo inteiroPrimeIT is a leading company with over 18 years of experience in providing IT, Telecommunications, and Engineering technological services. Specialized in Team Extension, Managed Services, Custom Software, and Nearshore, we currently have a team of over 2350 professionals collaborating on national and international projects across various technologies. We...
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Service & delivery manager
1 dia atrás
Lisbon, Portugal Decskill Tempo inteiroDecskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...
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Service Delivery Manager
2 semanas atrás
Lisbon Metropolitan Area, Portugal Decskill Tempo inteiroA Decskill nasceu em 2014 como uma Empresa de Consultoria em Tecnologia da Informação e com a premissa que o seu maior ativo são as suas pessoas. Com o propósito de criar valor através do conhecimento e do talento, a Decskill promove uma cultura de excelência e investe no desenvolvimento e bem-estar dos colaboradores. Com mais de 600 profissionais...
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Service Delivery Manager
2 semanas atrás
Lisbon Metropolitan Area, Portugal Decskill Tempo inteiroA Decskill nasceu em 2014 como uma Empresa de Consultoria em Tecnologia da Informação e com a premissa que o seu maior ativo são as suas pessoas. Com o propósito de criar valor através do conhecimento e do talento, a Decskill promove uma cultura de excelência e investe no desenvolvimento e bem-estar dos colaboradores. Com mais de 600 profissionais...
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Service & Delivery Manager
2 semanas atrás
Lisbon, Portugal Decskill Tempo inteiroDecskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...
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Service & Delivery Manager
Há 2 dias
Lisbon, Portugal Decskill Tempo inteiroDecskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...
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Service & Delivery Manager
Há 7 dias
Lisbon, Portugal Decskill Tempo inteiroDecskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...
