Technical Support for Music Streaming Company

2 meses atrás


Lisbon, Portugal Blu Selection Tempo inteiro

Your responsibilities and impact as a Technical Support Agent will be:

  • Consulting for the purchase of music related products

  • Assistance for customers through telephone, email, and live chat channels

  • Offering expert technical support services;

  • Guiding users in utilizing their products, including software installation and device synchronization

  • Delivering efficient guidance and recommendations for purchasing products.

Skills, qualifications, and interests you need to succeed in this role:

  • A native level of French and a good level of English

  • Enthusiasm about music and softwares

  • Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative, and working proactively at a fast pace

  • Excitement about intercultural communication and the expatriate lifestyle

  • Living in or willing to relocate to Lisbon for an international career and life experience

  • Having a valid Portuguese work permit (required).


What’s in it for you?

  • Type of contract: yearly and renewable

  • Working hours: full-time 

  • Salary conditions (*) – 2 options:

  1. Including free accommodation (shared flat, all bills included): 1040€  gross/month (based on level of experience)

  2. Excluding accommodation: 1240€ gross/month

For international candidates:

  • Reimbursement of your initial flight 

  • Airport pick up

  • Yearly two-way flight ticket back to your home country (within the EU)

  • Help with paperwork, opening bank account, etc. upon your arrival

  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company

  • Real career opportunities in different career paths


Your Future Company:

Located in Porto, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you



  • Lisbon, Portugal Blu Selection Tempo inteiro

    Description Join the team in Lisbon and become a vital part of a global music streaming platform as a Customer Support Representative. We are seeking a fluent German speaker with a passion for music and a commitment to delivering exceptional customer service.Your responsibilities and impact as a Customer Support for Music Streaming...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Join the team in Lisbon and become a vital part of a global music streaming platform as a Customer Support Representative. We are seeking a fluent German speaker with a passion for music and a commitment to delivering exceptional customer service.Your responsibilities and impact as a Customer Support for Music Streaming Platform  will be:In this role,...

  • Technical Support Lead

    2 meses atrás


    Lisbon, Portugal Akurateco Tempo inteiro

    Akurateco is a payment orchestration & white-label payment gateway software provider, a fully brandable solution with 250+ integrated payment providers worldwide allowing users to own a ready-to-use PCI DSS payment gateway and manage multiple payment channels in one single place.We’re expanding our team and looking for a Technical Support...


  • Lisbon, Portugal Konecta Portugal Tempo inteiro

    Description Role DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support...


  • Lisbon, Portugal Konecta Portugal Tempo inteiro

    Description Role DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    You will be promoting a new world and become an ambassador for the world's leading brand of entertainment with millions of enthusiasts and innovative projects and ideas.TasksYour responsibilities and impact as Customer Service for Streaming Platform will be:Assist viewers through phone and/or chat regarding different queriesProvide account and application...

  • Technical Support Analyst

    4 meses atrás


    Lisbon, Portugal BMC Software, Inc. Tempo inteiro

    Description and Requirements #LI-RI1 "At BMC trust is not just a word - it's a way of life!"  We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best...


  • Lisbon, Portugal ALTER SOLUTIONS Tempo inteiro

    Company Description Alter Solutions Portugal is an IT Consultancy Company, promoter of Digital Transformation, part of the Alter Solutions Group, created in 2006, in Paris. In 2022, Alter Solutions joined the act digital group, constituting a global community of talent in Technology, with presence in twelve countries: Germany, Belgium, Brazil, Canada,...

  • Technical Support Specialist

    2 semanas atrás


    Lisbon, Portugal Motorola Solutions Tempo inteiro

    Job Description Reporting to a Technical Support Team Lead or Manager, Technical Support Specialist ensures critical customer issues are resolved or escalated in the most effective and efficient manner. Success in this role is defined by a strong customer-first mentality, a thorough systematic approach to troubleshooting, and the curiosity to learn...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    Description What you can expectAre you a native Spanish speaker looking for your next career path as a Technical Support for Microsoft? The cloud business interests you? Then, grab this job opportunity and apply today!In this role, your main responsibilities will be to support deliveries and work with customers to resolve technical customer issues...


  • Lisbon, Portugal Talingual Tempo inteiro

    Description Location: Lisbon, PortugalRole: Dutch Technical Support AdvisorSalary: basic gross p/m Euro 1100 (paid 14 a year) + Euro 120 p/m bonus (paid 12 x a year) potential plus net per working day 7.23 Euro food voucherWorking hrs: 40 hrs p/week between rotational between: Monday to Friday – 08:00 to...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Today, working for a technology brand rimes with passion, energy and an innovative spirit. Does this sound like you? Check this out, and you might soon join the international customer service team of a big software producer in Lisbon! Are you ready to join a brand that strives every day to revolutionize the world? Are you geeky or not? It doesn’t matter...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Are you looking for a job in an international environment that will support your professional and personal development in one of the most beautiful cities in Europe? Then let's join the Technical Support Team in Lisbon!TasksYour responsibilities and impact as a Technical Support for Software Services will be:Providing support to customers by responding to...

  • Technical Consultant

    2 meses atrás


    Lisbon, Portugal Philips Iberica SAU Tempo inteiro

    Job TitleTechnical ConsultantJob DescriptionYou will work with the Healthcare Information Systems (HCIS) Implementation team, which provides implementation and post-installation remote and on-site technical support to customers using HCIS solutions.The Technical Consultant will provide technical support to Philips Solutions. This includes, but is not limited...


  • Lisbon, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Description Du bist technikaffin, interessierst dich für Softwarelösungen und verfügst über ausgezeichnete Kommunikationsfähigkeiten sowie eine starke Serviceorientierung? Gleichzeitig reizt dich das Ausland und du kannst dir vorstellen, deine berufliche Karriere in der pulsierenden Hauptstadt Portugals, in Lissabon, fortzuführen? Wir...


  • Lisbon, Portugal Red Frog Recruitment Tempo inteiro

    Italian Customer Consultant - Premium Membership Services Location: Lisbon, PortugalCompany: The Biggest Streaming PlatformExciting Career Opportunity in Lisbon! Are you passionate about streaming and dedicated to providing outstanding customer service? Do you speak Italian fluently? Join our team at the biggest streaming platform and help us deliver...


  • Lisbon, Portugal ALTER SOLUTIONS Tempo inteiro

    Company Description Alter Solutions Portugal is an IT Consultancy Company, promoter of Digital Transformation, part of the Alter Solutions Group, created in 2006, in Paris. In 2022, Alter Solutions joined the act digital group, constituting a global community of talent in Technology, with presence in twelve countries: Germany, Belgium, Brazil, Canada,...

  • Technical Support Advisor

    4 meses atrás


    Lisbon, Portugal Blu Selection Tempo inteiro

    You want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime!TasksYour responsibilities and impact as a Technical Support Advisor:In this position, you will be...


  • Lisbon, Portugal Eugenia Talent Tempo inteiro

    Type of position Full-time position Key languages Fluent Dutch and English (B2) Sector Customer Service / Technical support About our Client Are you a passionate for Customer Service? Would you like to work for the leader company in Search Engine Industry? This company provides its clients with services and systems while ensuring its top quality! If you...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Are you looking for a job in an international environment that will support your professional and personal development in one of the most beautiful cities in Europe? Then let's join the Technical Support Team in Lisbon!Your responsibilities and impact as a Technical Support for Software Services will be:Providing support to customers by responding to...