Technical Support for Music Streaming Company in Lisbon

Há 1 mês


Lisbon, Portugal Blu Selection Tempo inteiro
Your responsibilities and impact as a Technical Support Agent will be:

Consulting for the purchase of music related products

Assistance for customers through telephone, email, and live chat channels

Offering expert technical support services;

Guiding users in utilizing their products, including software installation and device synchronization

Delivering efficient guidance and recommendations for purchasing products.

Skills, qualifications, and interests you need to succeed in this role:

A native level of French and a good level of English

Enthusiasm about music and softwares

Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative, and working proactively at a fast pace

Excitement about intercultural communication and the expatriate lifestyle

Living in or willing to relocate to Lisbon for an international career and life experience

Having a valid Portuguese work permit (required).

What’s in it for you?

Type of contract: yearly and renewable

Working hours: full-time

Salary conditions (*) – 2 options:

Including free accommodation (shared flat, all bills included): 1040€

gross/month (based on level of experience)

Excluding accommodation: 1240€ gross/month

For international candidates:

Reimbursement of your initial flight

Airport pick up

Yearly two-way flight ticket back to your home country (within the EU)

Help with paperwork, opening bank account, etc. upon your arrival

Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company

Real career opportunities in different career paths

Your Future Company:

Located in Porto, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you

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