Italian-speaking Customer
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Join a dynamic team supporting viewers of a well-known international entertainment brand. You'll work fully from home as their first point of contact and brand ambassador.
What you'll do
- Help viewers by phone, chat and email
- Give account and app support, including software functionality
- Troubleshoot system configurations and network settings
- Give accurate, real-time answers
- Keep clear records of every interaction
What you bring
- Fluent Italian and English
- A genuine passion for helping customers
- Technical aptitude: comfortable troubleshooting apps, devices and home networks
- Flexibility to work Monday to Sunday between 7 AM and 9 PM, with 2 rotating days off
What's in it for you
- 100 % remote, working from home
- Competitive monthly salary
- Monthly performance bonus
- Daily meal allowance
- International team and career growth in customer experience
Important: you must live within 50 km of Lisbon. Relocation is not provided.
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