French-speaking Customer Advisor in Lisbon, Portugal
2 semanas atrás
Vous parlez couramment le français ? Parlez-vous aussi couramment l'anglais ? Vous souhaitez vivre dans une ville pleine de vie ? Nous sommes à votre recherche L'entreprise Notre client est un leader mondial dans le domaine de l'externalisation des processus d'affaires (BPO). Il continue à se spécialiser dans l'externalisation de l'expérience client, et ses capacités s'étendent aux canaux vocaux, sociaux et numériques. Ils s'efforcent quotidiennement d'améliorer les services fournis à leurs clients en plaçant leurs employés au cœur de l'entreprise. Vos idées et suggestions seront les bienvenues car vous les aiderez à grandir et à progresser Vous rejoindrez une équipe de plus de 500 employés de 35 nationalités différentes Vos missions: Travailler sur l'amélioration continue pour la satisfaction des clients S'entretenir avec les clients par email ou par téléphone afin de leur fournir des informations sur les produits dans le cadre de la procédure d'après-vente Suivi des commandes et plaintes La vente ajoutée est un plus Nous recherchons: Passport Européen ou d'identité Européenne ou permis de travail pour le Portugal.
Je vous informe que sans l'un de ces deux documents, je suis dans l'incapacité de vous aider dans votre démarche de recherche d'emploi puisque ces documents sont essentiels à la mise en place d'un contrat de travail. Natif ou maîtrisant le français (C2) Maîtrise de l'anglais (B2) Expérience antérieure dans le service à la clientèle Fais preuve de patience en communiquant lors de la résolution de blocages Traites en toute confidentialité les données et informations personnelles Es proactif(ve), orienté(e) résultats, motivé(e) et capable de travailler en équipe Attention :
vous devez avoir les documents légaux en votre possession avant de procéder à une candidature (passeport européen ou VISA de travail pour le pays pour lequel vous postulez).
Je vous informe que sans l'un de ces deux documents, je ne suis pas en mesure de vous aider dans votre recherche d'emploi, car nous et nos partenaires ne fournissons pas d'assistant administratif pour les acquérir et ils sont obligatoires pour créer un contrat de travail. Offre
: Des salaires compétitifs (14 paiements mensuels par an) Prime de performance Une assurance maladie et dentaire (6 mois après la signature du contrat) Forfait de relogement : logement partagé et remboursement du vol Possibilité d'être en télétravail depuis Lisbonne uniquement. La vie dans notre entreprise: Travailler dans un environnement diversifié avec des personnes de plus de 15 nationalités Profitez de nos équipements modernes, de nombreuses réductions dans les entreprises locales, des fêtes et événements d'entreprise et bien plus encore Nous encourageons la mobilité interentreprises pour travailler sur l'un de nos sites dans le monde entier Des bureaux nouveaux et modernes à
Lisboa, Portugal Postulez dès maintenant, nous vous contacterons dans les jours ouvrables si votre profil correspond à nos attentes. Nous sommes impatients de vous rencontrer About Multilingual Jobs Worldwide Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world. Over the past 2 years, we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.
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