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Product Specialist, Account Comms
Há 5 dias
Customize Consent Preferences Always Active __cf_bm Duration 30 minutes Description cookieyes-consent Duration 1 year Description _GRECAPTCHA Duration 5 months 27 days Description lidc Duration 1 day Description UserMatchHistory Duration 1 month Description li_gc Duration 5 months 27 days Description _gcl_au Duration 3 months Description _ga_* Duration 1 year 1 month 4 days Description _ga Duration 1 year 1 month 4 days Description _fbp Duration 3 months Description AnalyticsSyncHistory Duration 1 month Description CONSENT Duration 2 years Description Duration 15 minutes Description YSC Duration session Description VISITOR_INFO1_LIVE Duration 5 months 27 days Description li_sugr Duration 3 months Description Duration 1 year Description Duration 1 year Description yt-remote-device-id Duration never Description yt.innertube::nextId Duration never Description yt-remote-connected-devices Duration never Description yt.innertube::requests Duration never Description IDE Duration 1 year 24 days Description fr Duration 3 months Description _cfuvid Duration session Description Description is currently not available. cf_clearance Duration 1 year Description Description is currently not available. VISITOR_PRIVACY_METADATA Duration 5 months 27 days Description Description is currently not available. Powered by Product Specialist, Account CommsProduct Lisbon , Portugal Kaizen Gaming is the leading GameTech company in Greece and one of the fastest-growing in the world, operating in 13 markets with 2 brands, Betano & Stoiximan. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment. We are a diverse team of more than 2.200 Kaizeners, from 40+ nationalities spreading across 3 continents. Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there'll be no average day for you. Ready to press play on potential? Let's start with the role The Customer Account & Services team is responsible for core functions such as registration, account verification, account communications etc. The Account Comms Product Specialist role is part of this team, supporting end-to-end product delivery and managing all operational aspects involved.As a Product Specialist in Account Comms, you will:Conduct market research, map competition and highlight best practices.Work with both external partners and internal teams (i.e. Business Intelligence, Customer Support, Customer Experience, and others) to collect data and monitor key performance indicators.Identify customer pain points and opportunities, promote product optimizations and support internal experimentation and CX activities (where applicable).Gather requirements for new products and markets and create Product Requirements Documents (PRDs).Work with internal stakeholders (e.g. Commercial, Compliance, Finance, Procurement etc) to ensure that the right product gets delivered at the agreed quality and time.Develop product forecasts and monitor monthly progress, while also resolving any invoice issues with vendors. What you'll bring The ideal candidate for this role aspires to work in a fast-paced product environment and is eager to enhance our product offering and create an exceptional customer experience. Specifically, we're looking for a professional with:2+ years in a product role within a consumer internet business, or in a high-velocity, high-growth product or business unit.Demonstrated experience in analyzing various sources of data and writing product requirements.Preferred experience in customer service tools and processesWell-versed in translating stakeholder requirements into executable products and working with a wide range of teams. Experience working closely with technology and design teams and good understanding of technologies used to drive the best product experiences. Keen attention to detail, expert-level organization and communication skills. Location Team Hybrid way of working & remote options A buddy will support you with your onboarding Private health insurance for you & your family Monthly meal allowance Unlimited access to Udemy & continuous training Commuting allowance Recruitment Privacy Notice Regarding the data you share with us, you may find and read our recruitment privacy notice here . #J-18808-Ljbffr
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Product Specialist, Account Comms
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Lisboa, Portugal Kaizen Gaming Tempo inteiro**We are Kaizen Gaming** Kaizen Gaming is the leading GameTech company in Greece and one of the fastest-growing in the world, operating in 13 markets with 2 brands, Betano & Stoiximan. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment. We are a diverse team of...
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Lisboa, Lisboa, Portugal Kaizen Gaming Tempo inteiroWe are Kaizen GamingKaizen Gaming is the leading GameTech company in Greece and one of the fastest-growing in the world, operating in 13 markets with 2 brands, Betano & Stoiximan.We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.We are a diverse team of more than...
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Lisboa, Lisboa, Portugal Kaizen Gaming Group Tempo inteiroCustomize Consent Preferences Always Active __cf_bm Duration 30 minutes Description cookieyes-consent Duration 1 year Description _GRECAPTCHA Duration 5 months 27 days Description lidc Duration 1 day Description UserMatchHistory Duration 1 month Description li_gc Duration 5 months 27 days Description _gcl_au Duration 3 months Description _ga_* Duration 1...
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