Customer Success Manager Iberia
2 meses atrás
.GoFLUENT's Commitment and Mission When we talk about hyper-personalized solutions, what we truly deliver is corporate language training tailored to an organization's unique goals and needs. Since 2000, we've helped millions of people from different industries and locations become better communicators in business languages. At goFLUENT, every employee works towards the same goal: to make language training accessible, relevant, and effective for every business and learner. Our diverse and multi-talented teams across the globe are always working together to deliver excellent service. Join us, and feel a sense of purpose in your work every day About the Position We are looking for a Customer Success Manager to help grow our Spanish and Portuguese Market. You will build relationships with our clients and play an essential role in developing and managing ongoing partnerships to maintain a high level of customer satisfaction and loyalty. What You'll Do Partner with clients to understand their current and future training needs, challenges and identify approaches to maximize goFLUENT's impact. Onboard new clients as a goFLUENT product expert. Analyze client data and conduct business reviews to drive a high level of engagement and satisfaction with the goFLUENT training solution. Be a growth driver, by identifying upsell opportunities. Collect feedback and analyze the learners' experience to offer improvement opportunities and contribute to developing our digital solution. Develop a credible voice for digital learning best practices and provide industry insights, guidance and recommendations to optimize clients' training performance. You will love this job if you Have a passion for Customer Success. Enjoy working in a fast-paced, dynamic organization and adapt easily to change. Are organized, methodical and able to adapt as the projects are varied. Have good analytical skills. Show excellent oral and written communication skills in Spanish and Portuguese (Native or C1) as well as English (Intermediate level desirable). Are a committed team player who values diversity and knowledge sharing in a fast, growing and respectful work environment. Also nice to have Outstanding written and verbal communication skills with excellent follow-up to meet customer expectations. Intermediate level of Portuguese is a great advantage. Relevant experience in the Training, e-Learning, HR solutions (SaaS) industry is definitely a plus What We Offer Our culture is unlike anywhere else. Starting day one of your #lifeatgoFLUENT, tons of awesome perks and benefits await you, including: Dynamic, startup-like experience within the security of a fast-growing, 24-year old Swiss-based company. The experience of joining an innovative organization with an international, vibrant working environment. Full onboarding and fast ramp mentoring program leading candidate to success. World-class learning experience by being a goFLUENT learner
-
Customer Success Manager Iberia
3 semanas atrás
Lisboa, Lisboa, Portugal Gofluent Group Tempo inteiroAbout the PositionWe are seeking a highly skilled Customer Success Manager to join our team and help drive growth in our Spanish and Portuguese markets.As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, identifying opportunities for growth and development, and ensuring that our language...
-
Customer Success Manager Iberia
2 semanas atrás
Lisboa, Lisboa, Portugal Gofluent Group Tempo inteiroAt goFLUENT, we're committed to delivering corporate language training tailored to an organization's unique goals and needs. Our diverse teams across the globe work together to deliver excellent service and make language training accessible, relevant, and effective for every business and learner.We're seeking a Customer Success Manager to help grow our...
-
Customer Success Manager Iberia
2 semanas atrás
Lisboa, Lisboa, Portugal Gofluent Group Tempo inteiroAbout the PositionWe are seeking a Customer Success Manager to drive the growth of our Spanish and Portuguese Market. As a key member of our team, you will build strong relationships with our clients and play a crucial role in developing and managing ongoing partnerships to maintain a high level of customer satisfaction and loyalty.Key Responsibilities*...
-
Customer Success Manager Iberia
Há 7 dias
Lisboa, Lisboa, Portugal Gofluent Group Tempo inteiroAt goFLUENT, we're dedicated to delivering corporate language training tailored to our clients' unique goals and needs. As a Customer Success Manager, you'll play a key role in building relationships with clients and driving growth in the Spanish and Portuguese markets.Key Responsibilities:Partner with clients to understand their current and future training...
-
Senior Customer Success Manager, Iberia
3 meses atrás
Lisboa, Portugal Feedzai Tempo inteiroFeedzai is the world's first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today's most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction...
-
Customer Success Manager Iberia
2 meses atrás
Lisboa, Portugal Gofluent Group Tempo inteiro.goFLUENT's Commitment and MissionWhen we talk about hyper-personalized solutions, what we truly deliver is corporate language training tailored to an organization's unique goals and needs. Since 2000, we've helped millions of people from different industries and locations become better communicators in business languages.At goFLUENT, every employee works...
-
Customer Success Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Pleo Tempo inteiroAbout PleoPleo is a forward-thinking company that's revolutionizing the way businesses manage expenses. We're looking for a seasoned Customer Success Manager to join our Central Europe team.Job SummaryWe're seeking a highly experienced and customer-centric leader to manage a team of Customer Success Managers (CSMs) in our Central Europe region. As a Manager...
-
Iberia Forecast
4 semanas atrás
Lisboa, Portugal Jti Tempo inteiroTitle: IBERIA FORECAST & ANALYSIS MANAGER Job ID: 96550 Country: Portugal City: Lisbon Professional area: Marketing Contract type: Temporary Professional level: Experienced Location: Lisbon, PT, 00000 At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with...
-
Iberia Forecast
4 semanas atrás
Lisboa, Portugal Jti Tempo inteiroTitle: IBERIA FORECAST & ANALYSIS MANAGER Job ID: 96550 Country: Portugal City: Lisbon Professional area: Marketing Contract type: Temporary Professional level: Experienced Location: Lisbon, PT, 00000 At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with...
-
Iberia Forecast Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Jti Tempo inteiroJob Title: Iberia Forecast ManagerJob Summary: We are seeking a highly skilled Iberia Forecast Manager to join our team at JTI. As a key member of our marketing department, you will be responsible for developing and implementing volume forecasts for special projects, such as pricing scenarios and regulatory changes impact assessment.Key...
-
Customer Success Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Zendesk Tempo inteiroJob Title: Manager, Customer SuccessAbout the Role:We are seeking an experienced Manager, Customer Success to lead our first-ever Scaled Customer Success team in Lisbon. As a key member of our Global Scaled Customer Success organization, you will play a pivotal role in shaping the team's success and making an immediate impact.Key Responsibilities:Lead a team...
-
Iberia Forecast
Há 1 mês
Lisboa, Portugal Jti Tempo inteiroTitle: IBERIA FORECAST & ANALYSIS MANAGER Job ID: 96550Country: PortugalCity: LisbonProfessional area: MarketingContract type: TemporaryProfessional level: ExperiencedLocation: Lisbon, PT, 00000At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83%...
-
Iberia Forecast
Há 1 mês
Lisboa, Portugal Jti Tempo inteiroTitle: IBERIA FORECAST & ANALYSIS MANAGER Job ID: 96550Country: PortugalCity: LisbonProfessional area: MarketingContract type: TemporaryProfessional level: ExperiencedLocation: Lisbon, PT, 00000At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83%...
-
Customer Success Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiroJob Title: Manager, Customer SuccessWe're seeking a seasoned Customer Success Manager to lead our first-ever Scaled Customer Success team in Lisbon. As the driving force behind this new initiative, you'll play a pivotal role in shaping the team's success and making an immediate impact.Key Responsibilities:Lead a team of CSMs focused on driving customer...
-
Customer Success Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Awesomic Tempo inteiroAbout AwesomicWe are a web application that connects businesses with top talent using AI-driven technology. Since our inception in 2020, we've completed over 14,000 tasks for 4,000 clients, including Reface, Lift99, SilviaTerra, and Y Combinator startups.Job Title: Customer Success ManagerWe are seeking a skilled Customer Success Manager to join our team and...
-
Iberia Forecast
Há 1 mês
Lisboa, Portugal JTI - Japan Tobacco International Tempo inteiroAt JTI we celebrate differences, and everyone truly belongs. **46,000 people from all over the world** are continuously building their unique success story with us.** 83% of employees feel happy **working at JTI. To make a difference with us, all you need to do is bring your **human best.** **IBERIA FORECAST & ANALYSIS MANAGER** **_Position...
-
Customer Success Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Zendesk Tempo inteiroCustomer Success ManagerAt Zendesk, we're building a world-class Customer Success team to drive growth and customer satisfaction. As a Customer Success Manager, you'll play a critical role in shaping our customers' experiences and helping them derive maximum value from our platform.Key Responsibilities:Work closely with customers to understand their business...
-
Customer Success Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiroCustomer Success ManagerAt Zendesk, Inc., we're building a world-class Customer Success team in Lisbon, Portugal. As a Customer Success Manager, you'll play a critical role in driving customer satisfaction and growth. Your primary responsibility will be to work closely with customers across various segments, delivering tailored solutions and recommendations...
-
Customer Success Manager
1 semana atrás
Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiroRole Summary: We're seeking a highly skilled Customer Success Manager to join our Global Scaled Customer Success organization in Lisbon. As a key member of our team, you will work closely with customers to deliver exceptional customer experiences, drive growth, and ensure long-term success.About the Role: As a Customer Success Manager in our Global Scaled...
-
Customer Success Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Tracer Tempo inteiroCustomer Success ManagerAt Tracer, we're seeking a seasoned Customer Success Manager to join our team. As a trusted advisor to our customers, you'll be responsible for ensuring their success and growth. Your key responsibilities will include: Developing and maintaining strong relationships with customers Identifying and pursuing new business opportunities...