Team Leader | Support Team

2 meses atrás


Lisboa, Portugal Randstad Portugal Tempo inteiro

Randstad operates in Portugal and worldwide as a leader in human resources in various sectors. In partnership with Minsait an Indra Company, a service management, digital transformation and cybersecurity consultancy, we are recruiting a team leader for the support team.
If you think you're the right person to take on this challenge, send us your application.
responsabilidades chave
functional and application support team leadersupport is offered 24x7, requiring continuous monitoring of systems to guarantee the availability and efficiency of services

competências

Academic background: computer engineering or similar;
Experience in leading support teams or helpdesk teams 1st/2sd line;
Experience managing: Windows Server Platform, IIS, BD SQL Server, Stored Procedures and SQL optimization
Knowledge of the following programming languages is valued: SOAP, REST, WCF, JSON, HTTPS, SFTP, XML and protocols
Experience in integrations processing (3-5 years)
Experience in incident monitoring detection and analysis (3-5 years)
Experience in implementing software interfaces (2-3 years)
Good communication and teamwork skills
Remote incident resolution using management tools (3-5 years)
Backgound experience in 24/7 teams support
English communication skills
Availability to work on-site.
Valued skills:
Coding skills : .NET C#, .NET aspx, Javascript, HTML, Entity framework, Dependency injection
DevExpress reporting / Ext.NET / HTML5
Knowledge/certification in Agile methodologies /Scrum
Background in retail systems development
Experience in deployment tools (BigFix)
Spanish communication skills

principais benefícios
Continuous training in the workplace and through access to the training platform, designed to maximise your talent and develop your professional skills.

25 days holiday.
Flexible benefits plan .
Contract formalised directly with Minsait an Indra Company



  • Lisboa, Lisboa, Portugal team Tempo inteiro

    About CombellAs the market leader in hosting services, Combell has established itself as a one-stop partner for IT infrastructure, websites, and applications. With its extensive expertise, the company assists businesses in overcoming specific IT challenges or optimizing their existing infrastructure in terms of continuity, availability, security, and cost...

  • Azure Team Lead

    2 meses atrás


    Lisboa, Portugal Reha Team Hannover Tempo inteiro

    Team Leader (IT Helpdesk and Azure Support Unit) Randstad is recruiting an Team Lead (IT and Azure Business Unit), for direct contract, for a company focused on Information Systems, with offices in Odivelas (Lisbon).Hybrid work (3 days at the office, 2 remote/week). Team management of the operational team / helpdesk (IT and Azure Business Unit, with 6...

  • Erp Support Team Leader

    4 semanas atrás


    Lisboa, Lisboa, Portugal Unit4 Nv Tempo inteiro

    Job Description: We are seeking a highly skilled and experienced Erp Support Team Leader to join our team at Unit4 Nv. As a Team Leader, you will play a crucial role in ensuring consistency of approach and process across all Customer Support teams.Key Responsibilities:Provide strong leadership and guidance to the team.Motivate, coach, inspire, and develop...

  • Software Team Lead

    2 semanas atrás


    Lisboa, Lisboa, Portugal Team Global Tempo inteiro

    About the RoleWe are seeking an experienced Software Team Lead to join our Software Engineering team at Team Global. As a key member of our team, you will play a vital role in leading the development of applications designed to streamline the management and sale of domain names, hosting, mail, and cloud services.ResponsibilitiesLead and Mentor: Guide...


  • Lisboa, Lisboa, Portugal Team It Tempo inteiro

    OverviewWe are committed to a sustainable corporate strategy focused on collective well-being, personal and professional development. Our team is dedicated to enhancing the healthy management of our lives through work-life balance, beginner's mind, and community involvement.Salary and BenefitsCompetitive salary: €120,000 - €180,000 per year, including...


  • Lisboa, Portugal Caixa Mágica Software Tempo inteiro

    .Overview:Do you want to work in an environment that is obsessed with making customers and employees happy? Do you want to be part of a global mission to revolutionise commerce and payments? If you do, then this role could be for you....We don't just provide world class commerce and payment services, we generate revenue for our customers, and we help them...


  • Lisboa, Lisboa, Portugal Caixa Mágica Software Tempo inteiro

    Job Title: Customer Support Team LeaderJob Description:We are seeking an experienced Senior Team Leader to lead and manage a team of Technical Support Agents in a fast-paced, 24/7 helpdesk environment. The ideal candidate will be responsible for ensuring excellent service delivery, driving continuous improvement, and overseeing the performance and...

  • Customer Support Team Leader

    4 semanas atrás


    Lisboa, Portugal Multivison, Lda Tempo inteiro

    We are looking for an experienced Senior Team Leader with a solid technical background to lead and manage a team of Technical Support Agents in a fast-paced, 24/7 helpdesk environment.The ideal candidate will be responsible for ensuring excellent service delivery, driving continuous improvement, and overseeing the performance and development of a team that...


  • Lisboa, Portugal Caixa Mágica Software Tempo inteiro

    Overview:Do you want to work in an environment that is obsessed with making customers and employees happy? Do you want to be part of a global mission to revolutionise commerce and payments? If you do, then this role could be for you….We don't just provide world class commerce and payment services, we generate revenue for our customers, and we help them...

  • Team Leader

    2 semanas atrás


    Lisboa, Portugal Teleperformance Tempo inteiro

    What you can expect Team Leaders are the leaders responsible for developing teams, to meet and exceed performance targets and expectations, quality, end-user satisfaction, client satisfaction and any other relevant key operational metrics. The Team Lead should do this by providing guidance, coaching, support, motivation and education on a day-to-day basis. ...


  • Lisboa, Lisboa, Portugal Team Global Tempo inteiro

    About the RoleWe are seeking an experienced Software Engineering Team Lead to join our dynamic team at Team Global. As a key member of our software engineering team, you will play a vital role in leading the development of applications designed to streamline the management and sale of domain names, hosting, mail, and cloud services.Your ResponsibilitiesLead...


  • Lisboa, Lisboa, Portugal team Tempo inteiro

    About team.blueAt team.blue, we're a unique ecosystem of over 60 successful brands working together across 22 European countries to empower our 3.3 million SMB customers with the tools they need to thrive online.We offer an array of best-in-class expertise and services, from domain names and email solutions to e-commerce hosting, server hosting, compliance,...

  • Erp Support Team Leader

    4 meses atrás


    Lisboa, Portugal Unit4 Nv Tempo inteiro

    We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people...


  • Lisboa, Portugal Ortho-Team Ag Tempo inteiro

    Team Leader – Visites Médicales – Francophone F/HAyming est un Groupe international de conseil et de software, comptant 1300 collaborateurs, présent dans 14 pays. Depuis 35 ans, nous sommes la référence en matière de conseil en amélioration de la performance des entreprises dans le domaine des ressources humaines, de l'innovation et de la...

  • Erp Support Team Leader

    4 meses atrás


    Lisboa, Portugal Unit4 Nv Tempo inteiro

    We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people...


  • Lisboa, Portugal Ortho-Team Ag Tempo inteiro

    Team Leader – Visites Médicales – Francophone F/H Ayming est un Groupe international de conseil et de software, comptant 1300 collaborateurs, présent dans 14 pays. Depuis 35 ans, nous sommes la référence en matière de conseil en amélioration de la performance des entreprises dans le domaine des ressources humaines, de l'innovation et de la...


  • Lisboa, Portugal Caixa Mágica Software Tempo inteiro

    **Overview**: Do you want to work in an environment that is obsessed with making customers and employees happy? Do you want to be part of a global mission to revolutionise commerce and payments? If you do,then this role could be for you. We don’t just provide world class commerce and payment services, we generate revenue for our customers, and we help...

  • Scrum Master

    Há 1 mês


    Lisboa, Lisboa, Portugal Team It Tempo inteiro

    **About the Role**We are seeking a highly skilled Scrum Master to join our team at Team IT. As a Scrum Master, you will play a key role in helping us achieve our goals by facilitating effective team collaboration, ensuring smooth workflow, and promoting a culture of continuous improvement.**Key Responsibilities**Facilitate Scrum ceremonies and ensure team...

  • German Team Leader

    6 meses atrás


    Lisboa, Portugal Kulture Talent Tempo inteiro

    **Key Responsibilities**: - **Team Management and Leadership**:_ - Lead, motivate, and mentor a team of customer support representatives. - Conduct regular one-on-one meetings and team huddles to ensure alignment and address concerns. - Oversee team performance and provide regular feedback for improvement. - **Customer Service Excellence**:_ - Ensure that...

  • Senior Functional Team Lead

    3 semanas atrás


    Lisboa, Lisboa, Portugal Team It Tempo inteiro

    About the RoleWe are seeking a highly skilled Senior Functional Team Lead to join our team. As a key member of our organization, you will be responsible for leading our team of functional analysts and driving the delivery of high-quality projects.Key ResponsibilitiesLead a team of functional analysts in the delivery of projectsDevelop and maintain strong...