Application Support

Há 3 dias


Lisboa, Lisboa, Portugal Itrecruiter Tempo inteiro

APPLICATION SUPPORT - TEMENOS TRANSACT (HYBRID) Portuguese company hires for hybrid work Location: Lisbon, Portugal Language Requirements : Fluent English French is a plus
Industry: Banking & Financial Services Instructions: Please send your CVs in English and make sure to include all skills and experience that match the requirements of the opportunity.
This will significantly increase your chances of success.
About the Role Join a leading bank's strategic initiative to transform the Wealth Management Core Banking platform .
We are expanding our IT team and seeking a TRANSACT Product RTB L1/L2 Specialist with Temenos Transact (T24) experience to ensure smooth day-to-day production support, incident resolution, problem management, and continuous service improvement.
This is an exciting opportunity for someone with a strong understanding of core banking operations, excellent troubleshooting skills, and hands-on experience with L1/L2 support in a banking environment .
Key Responsibilities Close of Business Process: Oversee and manage Transact production environment operations, ensuring compliance with Service Level Agreements (SLAs) and resolving any errors or system issues.
L1 Support: Monitor, respond to, and resolve user queries and minor technical issues, perform first-line diagnosis , document common issues, and maintain a knowledge base.
L2 Support: Analyze, troubleshoot, and resolve application issues, collaborate with L3 teams , Temenos, and interface teams , perform root cause analysis, and manage patches, upgrades, batch processing, and reconciliations.
Incident & Service Management: Efficiently resolve incidents, service requests, and problems related to IT applications, ensuring alignment with business needs and ITIL best practices.
Technical & Business Collaboration: Work closely with Operations, Business Technology, and Infrastructure teams to troubleshoot and enhance system performance.
Process Optimization & Automation: Identify and implement automation tools to streamline support processes and improve customer experience.
Documentation & Knowledge Sharing: Contribute to the Knowledge Base by creating FAQs, How-To guides, and technical documentation .
Support for Implementations & Upgrades: Serve as a technical reference during software rollouts, branch openings, and system upgrades, providing on-site analysis when needed.
Required Technical Skills Temenos Transact (T24) L1/L2 Support Experience Expertise in Retail Banking (Arrangement Architecture, Accounts, Deposits & Loans), Treasury Operations, Wealth Management, Securities & Corporate Actions, Payments (TPH), and Financial Accounting Strong knowledge of Banking Operations, Production Support, and Incident Management Proficiency in SQL, Unix/Linux shell scripting, and log analysis Familiarity with Banking APIs, Middleware, and Interfaces (SWIFT, SEPA, RTGS) Experience with Temenos Transact core logs, Scheduler Agent, Interaction Framework, TAFC/TAJF, and Security Manager Hands-on experience with Ticketing Systems (ServiceNow, JIRA) and Monitoring Tools Exposure to DevOps practices, CI/CD pipelines, version control, and Kubernetes Understanding of ITIL Framework and best practices Soft Skills & Languages English (Expert Level) – Required French (Nice to Have) Excellent communication and stakeholder management skills Critical thinker with strong problem-solving abilities Proactive, self-driven, and eager to learn new technologies Ability to work in a fast-paced, dynamic environment #00292276


  • Application Support

    2 semanas atrás


    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Our client is an international tech consulting company with +25 years of experience offering solutions to support companies' businesses and digital transformation.Responsibilities: Provide application support for distributed microservices environments in OpenShift.Manage and resolve issues related to API support, preferably with experience in IBM API...

  • Application Support

    2 semanas atrás


    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Our client is an international tech consulting company with +25 years of experience offering solutions to support companies' businesses and digital transformation.Responsibilities:Provide application support for distributed microservices environments in OpenShift.Manage and resolve issues related to API support, preferably with experience in IBM API...

  • Application Support

    Há 6 dias


    Lisboa, Lisboa, Portugal Hexa Consulting Tempo inteiro

    We are seeking an experienced Application Support Engineer with 6+ years of expertise in SQL/MySQL, Unix/Linux, Cloud environments, Ansible, Jenkins, and Dynatrace. This role requires hands-on experience in application performance monitoring, incident resolution, and IT infrastructure support. The ideal candidate will work closely with clients and internal...

  • Application Support

    Há 7 dias


    Lisboa, Lisboa, Portugal Hexa Consulting Tempo inteiro

    We are seeking an experienced Application Support Engineer with 6+ years of expertise in SQL/MySQL, Unix/Linux, Cloud environments, Ansible, Jenkins, and Dynatrace . This role requires hands-on experience in application performance monitoring, incident resolution, and IT infrastructure support . The ideal candidate will work closely with clients and...

  • Application Support

    1 semana atrás


    Lisboa, Lisboa, Portugal Adentis Portugal Tempo inteiro

    We're a People First organization with over 7 years of experience in the Portuguese market, sharing our DNA with more than 200 workers and offering services across 3 lines: Strategy, R&D, and Nearshore.About UsWe focus on PEOPLE, valuing their well-being and growth. Our benefits include:Great Work-Life balanceVery flexible organizational routineHealth...

  • Application Support

    1 semana atrás


    Lisboa, Lisboa, Portugal Adentis Portugal Tempo inteiro

    We are a people-first organization with over 7 years of experience in the Portuguese market. Our DNA is shared among more than 200 workers, and our services are aligned with three key areas:Key ServicesStrategy: Outsourcing, NeXel, Team as a Service, Tech AcademiesR&D: Bootcamps, POC, Tech LabNearshoreWe focus on PEOPLE, offering an emotional salary that...

  • Application Support

    1 semana atrás


    Lisboa, Lisboa, Portugal Adentis Portugal Tempo inteiro

    With just over 7 years of experience in the Portuguese market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service:Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps,POC, Tech Lab); Nearshore.In ADENTIS, we focus on PEOPLE.This is our emotional salary:Great Work-Life balance; Very...

  • Application Support

    1 dia atrás


    Lisboa, Lisboa, Portugal Decskill Tempo inteiro

    Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...

  • Application Support

    3 semanas atrás


    Lisboa, Lisboa, Portugal Adentis Portugal Tempo inteiro

    With just over 7 years of experience in the Portuguese market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore.In ADENTIS, we focus on PEOPLE.This is our emotional salary: Great Work-Life balance;...

  • Application Support

    2 semanas atrás


    Lisboa, Lisboa, Portugal Adentis Portugal Tempo inteiro

    With just over 7 years of experience in the Portuguese market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service:- Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies);- R&D (Bootcamps, POC, Tech Lab);- Nearshore.In ADENTIS, we focus on PEOPLE. This is our emotional salary:- Great Work-Life...

  • Application Support

    Há 23 horas


    Lisboa, Lisboa, Portugal Decskill Tempo inteiro

    Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...

  • Application Support

    Há 7 dias


    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Our client is an international tech consulting company with +25 years of experience offering solutions to support companies' businesses and digital transformation.Responsibilities: Provide support for the Appian platform in an enterprise environment, including development, testing, and production environments.Monitor the performance of the Appian platform,...

  • Application Support

    Há 4 dias


    Lisboa, Lisboa, Portugal Kcs It Tempo inteiro

    We are looking for a skilled Application Support professional to join our team at KCS IT.The ideal candidate will have a Bachelor's Degree in Information Technology or a related field, and at least 3 years of experience in application support with Servicenow and Dynatrace.Key Responsibilities:Provide timely and effective technical support to clientsIdentify...


  • Lisboa, Lisboa, Portugal BYT | Boost Your Team Tempo inteiro

    About Our PartnerBYT | Boost Your Team is a leading provider of independent banking services with over 30 years of experience. We specialize in private banking, corporate banking, and investment banking, with a strong presence in Iberia and international markets.Your RoleWe are seeking a skilled Application Support Specialist to join our team. As an...


  • Lisboa, Lisboa, Portugal Decskill Tempo inteiro

    We are seeking an experienced Application Support Expert to join our team. The ideal candidate will possess strong technical skills and excellent communication abilities to provide top-notch support to our clients.Key Responsibilities:Support business operations by addressing IT-related issues and implementing process improvementsMaintain a deep...

  • Application Support

    3 semanas atrás


    Lisboa, Lisboa, Portugal Adentis Portugal Tempo inteiro

    With just over 7 years of experience in the Portuguese market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service:Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies);R&D (Bootcamps, POC, Tech Lab);Nearshore.In ADENTIS, we focus on PEOPLE. This is our emotional salary:Great Work-Life balance;Very...


  • Lisboa, Lisboa, Portugal Glocomms Tempo inteiro

    .Job description: The candidate will provide application support within the Banking and Financing Services area for the DTS - IT DIGITAL team.He'll be dedicated to Big Data group applications.The goal of the Application Production team is to prepare a suitable application's environment and maintain it up and running providing an effective, responsive and...

  • Application Support

    2 semanas atrás


    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Application Support mission is to provide technical and functional support to users of the bank's several applications. Usually, this position consists of support to user requests; incident, problem, and change management; coordination with other levels of support (ADM, Production, others). In addition, it will be required to provide feedback to users and...


  • Lisboa, Lisboa, Portugal ITDSPortugal Todos Tempo inteiro

    L2 Support Specialist – Payment and ServicesITDSPortugal Todos offers an exciting opportunity for a skilled Application Support Specialist to join our team in Lisbon. This hybrid role combines work from home with collaborative office days, fostering a dynamic work environment.As an Application Support Specialist, you will be responsible for delivering...

  • Application Support

    1 semana atrás


    Lisboa, Lisboa, Portugal Kcs It Tempo inteiro

    We're seeking an exceptional Application Support professional to join our team at KCS IT. We value dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, and teamwork. Our company stands for equality and diversity, fostering a safe environment where opportunities are equal for all employees.Job...