Senior Sales Operations Manager, Systems

3 semanas atrás

Lisboa, Portugal Bolt Tempo inteiro

We're looking for an ambitious Senior Sales Operations Manager to join Bolt Business. You will be the face of the sales tools used by the business, responsible for the overall management of the platforms (Salesforce and Groove).
Tallinn, Estonia | Lisbon, Portugal | Bucharest, Romania | Warsaw, Poland
About usWith over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission
Manage a systems team comprised of an administrator and developer
Partner with Sales and Head of Sales Operations to determine Sales Cloud needs and opportunities in order to develop the roadmap
Ownership and management of the Change Review Board and change process
Weigh the level of effort and importance and/or time expended on roadmap initiatives
Act as Project Manager for all enhancement and maintenance projects related to Sales Cloud
Develop and maintain a backlog of enhancements and fixes
Communicate and report project status to Sales leadership and Head of Sales Operations, including license usage, license availability, budget, risks and general business issues.
Responsible for the day-to-day configuration, support, maintenance, and improvement of our database
Maintain and optimise Workflows, Process Builders, Flows, custom settings, page layouts, Lightning pages etc
Act as a conduit for managing all functional change requests, defects and issues on behalf of the business
Act as a conduit for managing security issues on behalf of the business and work with our Privacy Team
Management and administration of environments, including change set deployments, testing, data loading, etc
Management of project delivery teams upon the release of projects through UAT, go-live and BAU
Acting as the gatekeeper for Production, UAT and Training environments ensuring change sets are deployed appropriately
Own the user adoption of Salesforce.com and ensure Sales teams are getting the most from the tool.
Partner with our Product and Engineering team to build an integration with our backend admin tool
Primary liaison with other technology partners, and ownership of the integrations
Stay updated on the platform's new tools, capabilities, and updates
Assist with special projects as directed by Sales or Head of Sales Operations
About you: A Bachelor's Degree in a relevant field such as Business Administration, Marketing, or Information Technology is required
5+ years working experience within Sales Operations or Revenue Operations function
Strong understanding of Salesforce Sales Cloud and other Integrated technology solutions
Experience leading discovery workshops, including solution presentations and prototype demonstrations
Certified Salesforce Advanced Administrator
Worked in a BAU function
Ability to work well with people including project stakeholders and project team members
Proactive desire to continue to broaden and deepen business and consulting skills
Ability to work both independently and within a team
Capable of managing a variety of complex issues while driving momentum of key projects
Strategic mindset and exceptional communication skills
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying if you feel you're the kind of person described above
Become part of our Business Operations teamWe are all about impact. Our small teams work on local and global processes in 45 countries. We build partnerships, launch new cities, bring new restaurants to our app, enable 150+ million people to commute safely, and ensure that millions of couriers and drivers can earn an income on their terms.
Play a direct role in shaping the future of mobility.
Impact millions of customers and partners in 500+ cities across 45 countries.
Work in fast-moving autonomous teams with some of the smartest people in the world.
Accelerate your professional growth with unique career opportunities.
Get a rewarding salary and stock option package that lets you focus on doing your best work.
Enjoy the flexibility of working in a hybrid mode.
Take care of your physical and mental health with our wellness perks.
Apply now and join us to make cities for people, not cars. First name
Last name
Email
Phone number
What is your ideal location? * Lisbon, Portugal *N.B. We can only offer relocation and visa support to Tallinn
Drop files here to upload or choose from your device
Supported formats: .pdf, .docx (max. file size 5 MB)
Are you based in London, Lisbon or Tallinn? Yes No
Are you OK with Hybrid working? (2-3 days in the office) Yes No
Do you have 5+ years working experience within Sales Operations or Revenue Operations function? Yes No
Are you certified as a Salesforce Administrator (Sales Cloud)?
Have you worked with Groove or similar sales engagement platforms?
Bolt is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. If you require assistance for any part of the application or hiring process, please let us know here: (optional)
By answering this question, you are giving Bolt explicit permission to collect and process your disability data for the purpose of accommodating your application process in accordance with our Privacy Notice . Fill in our Demographic Survey
Please help Bolt's diversity and inclusion efforts by completing ourvoluntary demographic survey.The questions are intended to inform us about the identities and backgrounds of candidates applying to Bolt.

Please be assured that your answers areconfidential. All data will be handledanonymouslyand won't be linked to you or your application. Your responses will inno wayimpact your application or opportunity to work with us.
By answering the questions below, you authorise us to process your demographic data in accordance with Bolt's Privacy Notice .
Which gender identity do you most closely identify with? (optional) Select an option
What is your age? (optional) Select an option
Are you a parent, caretaker, or legal guardian of anyone? (optional) Select an option
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In which country do you currently live? (optional) Select an option
By ticking this box, I confirm that I have read and understand the content of the Privacy Notice and acknowledge that my personal data will be processed as part of this application.
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