French Safety Advisor For Airbnb

2 meses atrás


Lisboa, Portugal Https:Www.Energyjobline.ComSitemap.Xml Tempo inteiro

French Safety Advisor for Airbnb - Lisbon, Portugal
Req ID#: 224172

Lisboa, Portugal, PT

Job Description:

Come and work with us. Do you want to belong with the customer service team and help to build the world's most loyal travel community? Are you French native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you

Your future project: join our French Claims and Safety team. Airbnb is a trusted online community marketplace for unique accommodation around the world, united to create a world where anyone can belong anywhere.

As a customer service specialist in this project, your daily responsibilities will include:

Communicate friendly and efficiently with the customers and provide relevant information

Be the person responsible to deal with property damage issues

Handle sensitive issues that were reported during ongoing reservations or after they are over

Analyze the customer situation and assess the property features

Proactively and independently work to meet targets and goals

To succeed in the role, you will need to have:

Native or proficient level of French (C2)

Advanced level of English (at least C1) both verbal and written

Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills

Analytical and problem-solving skills with strong attention to detail

Background in mediation, dispute or conflict resolution is a plus

Desire to learn and advance, be a curious investigator and problem solver

High-speed internet access and appropriate conditions for remote work

Must hold EU citizenship or valid work permit for Portugal

Be a local candidate or willing to relocate to Portugal

Benefits:

Signing bonus

Relocation package

Competitive wages

Paid professional training

Employee discounts

Private healthcare & dental insurance (after six months of employment)

Growth opportunities through various development programs

Fun and engaging company-wide initiatives, including our EverBetter wellness program

Job stability

Life-long skills and experience

Excellent work culture

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Apply today

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