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Pendant votre journée: -Vous gérerez de manière proactive les recouvrements au sein d'un portefeuille de clients, en étant responsable du processus de recouvrement dans le portefeuille, sur la base des politiques et procédures définies par l'entreprise.

-De plus, vous établirez une relation avec les clients qui mènera à un bon comportement de paiement.

-Analyser et décider du niveau de solvabilité des clients (pour les paiements et les livraisons) sur la base des informations internes et externes, des politiques et procédures définies

-Résoudre les requêtes complexes des clients qui soutiennent directement le paiement des dettes impayées. Posséder la requête jusqu'à sa conclusion

-Vous conseillerez sur le rapprochement et les sous/sur-paiements ainsi que gérerez les insolvabilités.

-Être responsable de problèmes de gestion de crédit plus complexes lorsque requis par les équipes Front Office