Team Leader Order to Cash Operations
1 semana atrás
Linde Global Services is seeking an experienced Team Leader Order to Cash to join our team in Porto, Portugal.
Key Responsibilities- Manage a team responsible for Order to Cash processes for the Dutch market.
- Ensure processes are in place, followed, and up-to-date.
- Handle customer orders and complaints, escalating to the right department as needed.
- Communicate efficiently with business partners, units, customers, and departments via phone and email.
- Monitor team results, KPIs, and ensure sustainability.
- Participate in digitalization and contribute to the company's digital transformation.
- University degree or minimum secondary high school complete.
- Native or C2 level of Dutch and English B1.
- SAP and office knowledge.
- Experience managing teams.
- Good and persuasive communicator.
- Data analysis and interpretation skills.
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