Helpdesk Support Technician – French Speaker
3 semanas atrás
Helpdesk Support Technician – French speakerProvide technical support to end users through voice, email, or chat. Respond to customers' questions/doubts; act as the intermediary between user and developers.
What you'll doReceiving support requests from users;Incoming Calls/Chat: Third Level: Resolving issues that were not resolved in the second level;Third-line technical support for IT applications used by an organization;Help users resolve technical issues with specific applications;Ensure follow-up of established protocols. Increased complexity in the use of IT;Any other function deemed relevant and necessary for the area;What you'll needKnowledge of the product/service;Customer orientation;Knowledge of the Internet;Knowledge of MS Office;MYSQL knowledge;Slack knowledge (preferred);Postman Knowledge (preferred);Previous experience in customer or technical support (preferred).Teleperformance PortugalTP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine With more than 12,000 employees from 111 nationalities, TP Portugal provides services in 35 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow. Join our team and find your place at TP
Apply nowBecome a member of a worldwide team
Upload CV
Do you currently work at Teleperformance?
Yes
No
Please read and acknowledge our Privacy Policy, defining the usage and protection of your personal data, processed only for recruitment processes for Teleperformance Portugal.
#J-18808-Ljbffr
-
It Support Technician
3 semanas atrás
Coimbra, Coimbra, Portugal Hiire Tempo inteiroHiire is helping Bluepharma, a leading Portuguese pharmaceutical group from Coimbra, with a strong international presence, hire an IT Support Technician to help them advance their innovative methods and excellenceAbout the Role:As an IT Support Technician at Bluepharma, you'll have the opportunity to support the whole IT technological infrastructure at our...
-
It Support Technician, Coimbra
4 semanas atrás
Coimbra, Coimbra, Portugal Tn Portugal Tempo inteiroSocial network you want to login/join with:We are based in Estonia and we operate globally.We love to work remotely and travel the world.Having freedom, ownership and passion for recruitment are key for us.We hire amazing tech talent for great companies.We coach highly motivated professionals to get better careers.We empower recruiters to hire more and...
-
IT Support Technician
4 semanas atrás
Coimbra, Coimbra, Portugal Hiire Tempo inteiroWe are based in Estonia and we operate globally. We love to work remotely and travel the world. Having freedom, ownership and passion for recruitment are key for us.We hire amazing tech talent for great companies.We coach highly motivated Professionals to get better careers.We empower recruiters to hire more and better Talent.Do you want to help us to...
-
Customer Service Representative
Há 4 dias
Coimbra, Coimbra, Portugal Teleperformance Portugal Tempo inteiroCompany ProfileTeleperformance Portugal is a leading company in the customer service industry, recognized for its multicultural and highly qualified team. With over 12,000 employees from 111 nationalities, TP Portugal provides services in 35 languages and offers integrated omnichannel solutions.Job DescriptionThis position involves working as a multilingual...
-
Ofera De Emprego: Emprego: Service Desk Technician
1 semana atrás
Coimbra, Coimbra, Portugal Konica Minolta Business Solutions Nederland Bv Tempo inteiroOfera de emprego: Service Desk Technician (Coimbra): Konica MinoltaDescrição do emprego: Referência da Emprego: Konica MinoltaTipo de Contrato: Tempo InteiroData de Publicação: 21-12-2024Zona: CoimbraÁrea: Informática (Gestão de Redes)A Konica Minolta é uma empresa líder a nível mundial em soluções de informação e gestão documental. O nosso...
-
Ofera de emprego: Emprego: Service Desk Technician
1 semana atrás
Coimbra, Coimbra, Portugal Konica Minolta Business Solutions Nederland BV Tempo inteiroOfera de emprego: Service Desk Technician (Coimbra): Konica MinoltaDescrição do emprego:Referência da Emprego: Konica MinoltaTipo de Contrato: Tempo InteiroData de Publicação: 21-12-2024Zona: CoimbraÁrea: Informática (Gestão de Redes)A Konica Minolta é uma empresa líder a nível mundial em soluções de informação e gestão documental. O nosso...
-
Customer Support-Italian Speaker
Há 6 dias
Coimbra, Coimbra, Portugal TN Portugal Tempo inteiroSocial network you want to login/join with:Customer Support-Italian Speaker, CoimbraClient:CbtalentsLocation:Coimbra, PortugalJob Category:OtherEU work permit required:YesJob Reference:ffd85005c23aJob Views:6Posted:22.03.2025Expiry Date:06.05.2025Job Description:Job Title: Customer Support-Italian SpeakerCompany: CbtalentsLocation: Coimbra, PortugalAre you a...
-
Automotive Field Technician
Há 3 dias
Coimbra, Coimbra, Portugal Crane Venture Partners Tempo inteiro.Professional Services · PortugalAutomotive Field Technician(f/m/d)Your contribute to a #zerodowntimefutureYou'll be responsible to conduct field work regarding the installation, uninstallation, reinstallation of the Stratio Databox, our in-vehicle data collection unit, following the defined processes.You will be part of our amazing Service team, who...
-
Coimbra, Coimbra, Portugal Cross Border Talents Tempo inteiroAbout the Role">As a Technical Support Specialist for Portuguese Speakers, you will be responsible for providing top-notch support to clients in their preferred language.Key Responsibilities">Respond to customer inquiries via phone, email, or chat in a timely and professional manner.Document customer interactions and maintain accurate records of...
-
REMOTE Customer Support for German Speakers
Há 6 horas
Coimbra, Coimbra, Portugal TN Portugal Tempo inteiroSocial network you want to login/join with:REMOTE Customer Support for German Speakers, CoimbraClient: Cross Border TalentsLocation: Coimbra, PortugalJob Category: OtherEU work permit required: YesJob Reference: 5d58229e73fdJob Views: 4Posted: 28.03.2025Expiry Date: 12.05.2025Job Description:Job Title: Customer Support Specialist (German Native, Remote)Key...
-
Digital Solutions Technician
Há 18 horas
Coimbra, Coimbra, Portugal OM Digital Solutions Corporation Tempo inteiroDigital Solutions TechnicianWe are seeking a skilled Digital Solutions Technician to join our team and contribute to the development of our digital solutions.This position involves designing and implementing Level 1-3 monitoring and escalation systems, ensuring security and infrastructure health, and enhancing customer experience through effective technical...
-
Automotive Field Technician
Há 6 dias
Coimbra, Coimbra, Portugal Crane Venture Partners Tempo inteiroProfessional Services · Portugal Automotive Field Technician(f/m/d)Your contribute to a #zerodowntimefutureYou'll be responsible to conduct field work regarding the installation, uninstallation, reinstallation of the Stratio Databox, our in-vehicle data collection unit, following the defined processes.You will be part of our amazing Service team, who...
-
Coimbra, Coimbra, Portugal Cross Border Talents Tempo inteiroJob Title: Customer Support Specialist (German Native, Remote) Location: Porto (Remote) Key Responsibilities: Respond to customer queries via phone, email, and chat in a timely and professional manner.Troubleshoot and resolve customer issues, providing accurate information about our products and services.Maintain a high level of customer satisfaction by...
-
Coimbra, Coimbra, Portugal Phiture Tempo inteiroKey Skills and Qualifications:To succeed as a french language customer support agent, you will need to possess excellent communication skills, both written and verbal. You should also be fluent in French (spoken and written) and have previous experience in customer service. Additionally, you should be able to work independently and as part of a team, and...
-
French Customer Care For Global Retailer Remote
2 semanas atrás
Coimbra, Coimbra, Portugal Cross Border Talents Tempo inteiroAre you a French speaker (C2 and higher) looking for a remote customer service role in Portugal?Join our team and support a globally renowned retailer while working from the comfort of your homeYour Responsibilities:Provide exceptional customer service via phone, email, and chat.Assist customers with inquiries, orders, and product information.Handle...
-
Junior Rma Technician
Há 6 dias
Coimbra, Coimbra, Portugal Anova Tempo inteiroGrow with passion into a rewarding profession Bring your unique talents and experience to the market leader in Industrial IoT (IIoT) solutions and grow your passion into a rewarding profession, making a measurable and mission-critical impact in a dynamic role and workplace where we support your success, when you join our Operations team as a Junior RMA...
-
Coimbra, Coimbra, Portugal Cross Border Talents Tempo inteiroOverviewWe are seeking a skilled French language customer care expert to join our team at Cross Border Talents. As a key member of our global customer service team, you will be responsible for delivering exceptional customer experiences to clients across various regions.Your Key Tasks:Deliver outstanding customer service through multiple channelsSupport...
-
French Language Support Agent
Há 2 dias
Coimbra, Coimbra, Portugal Phiture Tempo inteiroJoin Our Dynamic Team:We are seeking a skilled and experienced customer service representative to join our team at Phiture. As a remote support specialist, you will be responsible for providing exceptional customer support via multiple channels, including phone, email, and chat. About the Role:This is a fantastic opportunity to work with a leading company in...
-
French Customer Care for Global Retailer Remote
4 semanas atrás
Coimbra, Coimbra, Portugal Cross Border Talents Tempo inteiroAre you a French speaker (C2 and higher) looking for a remote customer service role in Portugal? Join our team and support a globally renowned retailer while working from the comfort of your homeYour Responsibilities:1. Provide exceptional customer service via phone, email, and chat.2. Assist customers with inquiries, orders, and product information.3....
-
Coimbra, Coimbra, Portugal Phiture Tempo inteiroJob Description:We are seeking a highly skilled French language customer support agent to join our team. As a remote employee, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.The ideal candidate will have previous experience in customer service and fluency in both French (spoken and written) and...