It Support Engineer

2 semanas atrás


Porto, Porto, Portugal Decskill Tempo inteiro

.Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people.
Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people.
With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas:Decskill Talent: We believe that our people are key to our success.Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients.
We collaborate with clients to drive innovation, ensuring project success and business growth.Decskill Boost: Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations.Decskill Connect: Our team collaborates closely with clients to implement and manage IT infrastructures that generate long-term value.At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress.At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress.We are looking for an IT Support Engineer to join us on a support project.Responsibilities:Provide Level 2/3 technical support to French-speaking users across various technologies, ensuring timely resolution of incidents and requests.Troubleshoot and resolve complex technical issues related to batch scheduling (Control-M), distributed web and client-server architectures, Oracle databases (SQL), and Unix and Windows scripting.Effectively communicate technical information and solutions to both technical and non-technical users in French.Proactively identify and resolve potential problems before they impact users.Collaborate effectively with other technical teams and squads to resolve complex issues.Contribute to the continuous improvement of support processes and documentation.Maintain accurate records of incidents, requests, and resolutions in the appropriate ticketing system (ServiceNow preferred).Participate in on-call rotation to provide after-hours support as needed.Adhere to IT service management best practices and company policies.Leverage collaborative tools (Confluence, Office 365, including Teams) to share knowledge and work efficiently with colleagues.Build and maintain strong, trusting relationships with internal and external stakeholders.Requirements:Fluency in French (written and spoken) is mandatory.Proven experience (3+ years preferred) providing technical support in a distributed environment


  • It Support Engineer

    1 semana atrás


    Porto, Porto, Portugal Phiture Tempo inteiro

    .Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people.Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people.With over 600 dedicated professionals and offices in...

  • It Support Engineer

    1 semana atrás


    Porto, Porto, Portugal Decskill Tempo inteiro

    .Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people.Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people.With over 600 dedicated professionals and offices in...

  • It Support Engineer

    1 semana atrás


    Porto, Porto, Portugal Sensei Tempo inteiro

    .Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people.Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people.With over 600 dedicated professionals and offices in...

  • It Support Engineer

    2 semanas atrás


    Porto, Porto, Portugal Decskill Tempo inteiro

    Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...


  • Porto, Porto, Portugal Phiture Tempo inteiro

    .We seek a highly skilled and customer-focused IT Support Engineer to join our new team in Porto.As a key team member, you will play a critical role in ensuring smooth operation, providing exceptional technical support to our users, and driving continuous improvement.Suppose you're a customer-focused, analytical, and proactive problem-solver with a passion...

  • It Support Engineer

    Há 2 dias


    Porto, Porto, Portugal Decskill Tempo inteiro

    Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people.Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people.With over 600 dedicated professionals and offices in...

  • IT Support Engineer

    2 semanas atrás


    Porto, Porto, Portugal Decskill Tempo inteiro

    Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...

  • It Support Engineer

    2 semanas atrás


    Porto, Porto, Portugal Phiture Tempo inteiro

    Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...

  • It Support Engineer

    Há 5 dias


    Porto, Porto, Portugal Decskill Tempo inteiro

    Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people.Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people.With over 600 dedicated professionals and offices in...

  • It Support Engineer

    Há 6 dias


    Porto, Porto, Portugal Sensei Tempo inteiro

    Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...

  • It Support Engineer

    1 dia atrás


    Porto, Porto, Portugal Decskill Tempo inteiro

    Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people.Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people.With over 600 dedicated professionals and offices in...

  • It Engineer

    3 semanas atrás


    Porto, Porto, Portugal Coloplast Tempo inteiro

    .Select how often (in days) to receive an alert:The IT Engineer is focused on providing end user support in FEL on the phone, mail, remotely or in the field to get back to normal IT Service.This role should support Daily Manufacturing Operations and must be done in line with Global IT policies, standards, guidelines and the available IT Support tools.The IT...

  • IT Support Engineer

    Há 2 dias


    Porto, Porto, Portugal IVY Partners Tempo inteiro

    Our mission? Ivy Partners is a Swiss consulting firm contributing to the development of companies in their strategic, technological, and organizational challenges.Our goal today is to offer our collaborators a career that will positively contribute to their development and well-being, by enhancing their skills and offering real prospects for growth.As an IT...


  • Porto, Porto, Portugal Boost-IT Tempo inteiro

    We're seeking an experienced Senior IT Solutions Engineer to join our team at Boost-IT. As a key member, you'll be responsible for designing, implementing, and maintaining complex IT solutions using Linux, Vmware, and other technologies.About the Key ResponsibilitiesYour primary focus will be on ensuring the security, performance, and reliability of our IT...

  • It Support Engineer

    3 semanas atrás


    Porto, Porto, Portugal Ivy Partners Tempo inteiro

    Our mission?Ivy Partners is a Swiss consulting firm contributing to the development of companies in their strategic, technological, and organizational challenges.Our goal today is to offer our collaborators a career that will positively contribute to their development and well-being, by enhancing their skills and offering real prospects for growth.? As an IT...


  • Porto, Porto, Portugal Kcs It Tempo inteiro

    About Us: Kcs It is committed to fostering an inclusive and equitable workplace culture. We believe that diversity drives innovation and creativity, and we strive to create an environment where everyone feels welcome and valued.Job Overview: We're seeking a highly skilled Service Desk Engineer to join our team. As a key member of our support team, you'll...


  • Porto, Porto, Portugal Decskill Tempo inteiro

    About DecskillDecskill is an IT consulting company founded in 2014, dedicated to delivering value through knowledge and talent. Our mission is to foster a culture of excellence and invest in the development and well-being of our people.Job DescriptionWe are seeking an IT Support Engineer to join our support project team. The successful candidate will provide...

  • IT Support Engineer

    2 semanas atrás


    Porto, Porto, Portugal Ivy Partners Tempo inteiro

    Our mission? Ivy Partners is a Swiss consulting firm contributing to the development of companies in their strategic, technological, and organizational challenges.Our goal today is to offer our collaborators a career that will positively contribute to their development and well-being, by enhancing their skills and offering real prospects for growth.As an IT...


  • Porto, Porto, Portugal Kcs It Tempo inteiro

    **About Us**KCS IT is a consulting company in the field of Information Technology and Services, founded in 2008 and based in Lisbon. We create value for our clients through three main areas: Consulting, Outsourcing, Innovation and Training.**What We Offer**We provide an environment where opportunities are equal for everyone, regardless of age, ethnicity,...


  • Porto, Porto, Portugal Kcs It Tempo inteiro

    Our Company CultureWe foster an inclusive and dynamic work environment that values equality, diversity, and teamwork. At KCS IT, we believe in providing opportunities for career growth and personal development. We strive to create a safe space where everyone can thrive and contribute their skills and expertise.Job PositionThis is a mid-level to senior...