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Customer Program Director

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.Job Description In Nokia Cloud and Network Services (CNS) we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.Nokia is a project-driven company. All forms of customer contracts are managed by using project management principles. Project management is a systematic approach for planning, executing, controlling, and closing projects. Program is a collection of projects managed together for business benefits.We are searching for person to staff position of Customer Program Director in Telefonica / VMO2 Market Services team in Europe, who will be responsible for delivering programs and projects to our customer in UK, mainly of deployment of Nokia core network.As a Customer Program Director, you will: Deliver programs and projects within agreed scope, budget, schedule, and quality to telecommunication operators. Lead the programs and projects throughout all phases, starting from presale, through delivery approach identification to completion, while nurturing a good customer relationship. Liaise with your main stakeholders, esp. external customers and partners - CxO levels, directors, counterparts, and Nokia stakeholders - Business Delivery Managers, Customer Project Managers, Technical Managers, Solutions Architects, Care Program Managers, Engineering, Sales, Finance, Procurement, Logistic, R&D teams. How You Will Contribute And What You Will Learn The Customer Program Director is accountable for success of an external customer programs and / or projects for an assigned product and / or service scope.Manages program / project throughout all phases, starting from sales support though delivery to completion, including closure and / or handover. Leads a program / project team and manages stakeholders and resources. Interacts with customer and partners organizations, including with senior management level. Is responsible for the overall program / project success with respect to customer satisfaction, financial results, contractual obligations, quality, operational services delivery performance, and health & safety control activities. Makes and maintains end-to-end program / project communication, planning, risk, change and opportunity management. Ensures program / project information is maintained up to date, with required quality and according to relevant policies, including data in project-related tools and repositories. Participate in sales and business development process, as well explore upselling and cross-selling opportunities. Key Skills And Experience You have:Extensive recent experience in a Program Management role including managing complex deployment programs in the telco industry on the bare-metal and cloud