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Italian Customer Advisor For Printer Company

2 meses atrás

Lisboa, Portugal Sitel Corp. Tempo inteiro

Italian Customer Advisor for Printer Company - Lisbon, Portugal Lisboa, Portugal, PT
Come and work with us.
Are you a tech enthusiastic and would like to work with a global leader printer provider?
Are you Italian native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon ?
So we have the perfect opportunity for you
Your future project: join our Italian Customer Support team.
Our client is a renowned printer company, a global leader in providing innovative imaging solutions and technologies that help customers worldwide.
As a customer service specialist in this project, your daily responsibilities will include:
Being part of a team specialized in troubleshooting and solving customer queries through phone and email
Solve with precision and efficiency emerging issues that customers may face
Find solutions and optimize the customer´s technical knowledge
Meet and exceed our service quality goals, compliance regulations and productivity targets
Create amazing experience that people value and we are proud of
Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
Native or proficient level of Italian (C2)
Advanced level of English (at least C1) both verbal and written
Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
Analytical and problem-solving skills with strong attention to detail
Desire to learn and advance, be a curious investigator and problem solver
High-speed internet access and appropriate conditions for remote work
Must hold EU citizenship or valid work permit for Portugal
Be a local candidate or willing to relocate to sunny Lisbon, Portugal
Benefits. Signing bonus
Relocation package
Competitive wages
Paid professional training
Employee discounts
Private healthcare & dental insurance (after six months of employment)
Growth opportunities through various development programs
Fun and engaging company-wide initiatives, including our EverBetter wellness program
Job stability
Life-long skills and experience
Excellent work culture
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