Senior Technical Service Manager

Há 4 dias


Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

.Social network you want to login/join with:Senior Technical Service Manager (TSM) - SAP Enterprise Cloud Services Team in Portugal, Porto SalvoClient:SAPLocation:Porto Salvo, PortugalJob Category:OtherEU work permit required:YesJob Reference:5bf4e67f31dfJob Views:4Posted:16.03.2025Expiry Date:30.04.2025Job Description:We help the world run betterAt SAP, we enable you to bring out your best.
Our company culture is focused on collaboration and a shared passion to help the world run better.
We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.
We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.What you'll doWe are looking for an accomplished Senior SAP Technical Consultant who is well versed in delivering consistent, high-quality results to join our SAP Enterprise Cloud Services team as a Technical Service Manager (TSM).
You will contribute to SAP's global strategy by supporting our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team.Technical Service Managers play a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape.
You will act as a trusted technical advisor to our customers and partners.
This includes analyzing customer's business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services to our customers, resolve technical complexities and accompany them throughout their entire cloud transformation journey.The Role:Analyze and implement SAP support methodology.Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools.Understand the SAP high availability and disaster recovery architecture, network and virtual technologies (load-balancer, virtual machine).Own, lead and coordinate operational tasks, escalations, and process improvements.Support the operation of technical system landscapes.Deliver high quality and ensure stable operations.Identify top issues, define action plan and drive the resolution process.What you bring:Minimum 7+ years of SAP Technical Administration with SAP Basis skills and knowledge & experience on Administration and Operations of SAP solutions.Ability to work effectively as a virtual member of a dynamic, dispersed team (remote).Strong background in SAP Solutions, SAP technology and products and cloud technology.Good knowledge on S/4HANA architectures and S/4HANA related migration paths and tools.Solid understanding as well as experience in SAP HANA



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