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Technical Support For Microsoft
2 meses atrás
.What you can expectAre you a native German speaker looking for your next career path as a Technical Support for Microsoft? The cloud business interests you? Then, grab this job opportunity and apply todayIn this role, your main responsibilities will be to support deliveries and work with customers to resolve technical customer issues on the Partner Center Platform.We need those who want to play their part and drive value. Those who want to live their dreams and embrace a world of opportunities.Our ClientFounded in 1975, Microsoft is an American multinational and one of the most known technologies companies in the world. It's best known for its software products, hardware products, and touchscreen computers. Microsoft aims to empower every person and every organization on the planet to achieve moreWhat you'll doAs a Technical Support for Microsoft, you'll support deliveries; Work with customersto resolve technical customer issues on the Partner Center Platform; Determine technicalsupport pain areas while working with customers; Provide feedback and details to Technical Advisors and PG teams; Achieve the CPE team goals and the time to resolution or escalation, enabling a response time similar to competitors; Maintain technical skills through completion of ongoing readiness and Platform training; Participate in the creation of future Microsoft support capabilities for the cloud.What you'll needNative German speaker; Fluency in English;Experience in Technical Support (1 year minimum); Previous interaction with M365 technology (SPO, EXO) (required); Basic Active Directory troubleshooting skills (users, mailboxes) (required); Knowledge of Basic API and Networking (required); Understand Basic programming (Python, C#,) (is a plus).BenefitsWork location: Lisbon – one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); One flight per yearto your home country (within Europe); Health insurance from day one in the company; Ongoing certification and training opportunities; Respectful and inclusive environment; A wealth of opportunities to progress and move business areas projects; Flexibility & Work/life balance as a Technical Support for Microsoft; Refer a Friend Program with attractive incentives; Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.Teleperformance PortugalTeleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazineWith more than 12,000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team
