Dutch Customer Support Agent

4 semanas atrás


Lisboa, Portugal Cross Border Talents Tempo inteiro

Cross Border Talents is recruiting Dutch Customer Support Agents to work in Lisbon, Portugal.
Are you passionate about costumer support and technologies?
Would you like to join one of the top BPO companies in Lisbon?
Our client is a global leader and one of the biggest companies in Portugal.
Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.
Your Role as a Customer Support Agent: Answer to inbound calls and customer inquiries; Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner; To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.
To troubleshoot through the use of open questions, support documents and system training.
To be able to offer recommendations to common problems or frequently asked questions Requirements Fluency in Dutch C2 Level or Native); Good knowledge of English (B2 level); Typing Speed: 25 words per minute.
Availability to work in rotating shifts Good computer skills; Any kind of previous experience or contact with clients Excellent communication skills; Good listening and empathy skills; Good time management skills; Team spirit and flexibility.
Benefits Competitive salary; Meal vouchers; Fixed-term, renewable employment contract; Private health insurance after 6 months of contract signature (additionally to the standard insurance).
Sports activities and much more
Respecting your privacy (and your right to inbox sanity), we have a simple question.
In 2019, we'll publish several high-quality job posts and articles on topics like ICT, Engineering, and Business Process Outsourcing.
Would you like to stay connected?
Due to new data privacy laws, we need your permission to keep sharing this great content.
Please let us know.



  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    About LisbonLisbon, Portugal's hilly coastal capital city, boasts a rich history and stunning architecture. The city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge create a breathtaking backdrop. The National Azulejo Museum showcases five centuries of decorative ceramic tiles, while nearby beaches like Cascais and Estoril...


  • Lisboa, Portugal Customer Labs Tempo inteiro

    Position: Dutch/Flemish Customer Support SpecialistLocation: Lisbon, PortugalEmployment type: Full-timeDUTIES AND RESPONSIBILITIES: Assist customers of a video streaming platform using multiple channels as assigned depending on the need (incoming telephone calls, emails and chat) Identify issues the clients are facing, handle complaints, provide solutions...


  • Lisboa, Portugal Customer Labs Tempo inteiro

    Position: Dutch/Flemish Customer Support Specialist Location: Lisbon, Portugal Employment type: Full-time DUTIES AND RESPONSIBILITIES: Assist customers of a video streaming platform using multiple channels as assigned depending on the need (incoming telephone calls, emails and chat) Identify issues the clients are facing, handle complaints, provide solutions...


  • Lisboa, Portugal Customer Labs Tempo inteiro

    Reference: MALI - (Booking)About Lisbon Lisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a...


  • Lisboa, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    In collaboration, we are thrilled to partner with a leading multinational technology company to recruit a Dutch-speaking Customer Support Agent for their Lisbon team. **Position**: Customer Support Agent **Location**: Lisbon, Portugal **Employment Type**: Full-time **Role Overview** **Key Responsibilities** - Engage with customers across communication...


  • Lisboa, Portugal Customer Labs Tempo inteiro

    Reference: MALI - (Booking)About LisbonLisbon is Portugal’s hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city’s pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a...


  • Lisboa, Portugal Customer Labs Tempo inteiro

    Reference: MALI - (Booking)About LisbonLisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a...


  • Lisboa, Portugal Customer Labs Tempo inteiro

    Position: Dutch/Flemish Customer Support SpecialistLocation: Lisbon, PortugalEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:Assist customers of a video streaming platform using multiple channels as assigned depending on the need (incoming telephone calls, emails and chat)Identify issues the clients are facing, handle complaints, provide solutions and...

  • Customer Support Agent

    5 meses atrás


    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a Dutch-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon (Santos),...


  • Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    In collaboration, we are thrilled to partner with a leading multinational technology company to recruit a Dutch-speaking Customer Support Agent for their Lisbon team.Position: Customer Support Agent Location: Lisbon, Portugal Employment Type: Full-time Role Overview As a Customer Support Agent, you will be the voice of premium customer care, assisting...


  • Lisboa, Portugal Cross Border Talents Tempo inteiro

    Cross Border Talents is recruiting Dutch Customer Support Agents to work in Lisbon, Portugal.Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Your mission as a customer support agent is to support their...


  • Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro

    Hey there, gaming enthusiast! Here's a chance to turn your passion into a career! We are on the lookout for a Dutch Customer Support Agent for PlayStation to join our team. If you are fluent in Dutch and have a love for gaming, keep reading, this might be the perfect opportunity for you! **Role Description**: As a Dutch Customer Support Agent for...


  • Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    In collaboration, we are thrilled to partner with a leading multinational technology company to recruit a Dutch-speaking Customer Support Agent for their Lisbon team.Position: Customer Support AgentLocation: Lisbon, PortugalEmployment Type: Full-timeRole OverviewAs a Customer Support Agent, you will be the voice of premium customer care, assisting clients...


  • Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    Started my journey from a mainly IT background traveling through EU and Asia and gained recruitment experience  around 2018 as an IT recruiter and now as a Freelance Global Talent Recruiter In partnership with several Global teams I am working in finding the Best candidates in creating a strong workforce for our respective clients!In collaboration, we...


  • Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.David Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a Dutch-speaking Customer Support Agent for their office in Lisbon.The successful employee...


  • Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    In collaboration we are working with a leading multinational technology business that is looking to recruit a Dutch-speaking Customer Support Agent for their office in Lisbon.The successful employee would support customers who own a premium membership of a streaming platform.Position: Customer Support Agent Location: Lisbon (Santos), Portugal Employment...


  • Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    Started my journey from a mainly IT background traveling through EU and Asia and gained recruitment experience  around 2018 as an IT recruiter and now as a Freelance Global Talent Recruiter In partnership with several Global teams I am working in finding the Best candidates in creating a strong workforce for our respective clients!In collaboration we...


  • Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Position: Dutch/Flemish Customer Support SpecialistLocation: Lisbon, PortugalEmployment type: Full-timeDUTIES AND RESPONSIBILITIES: Assist customers of a video streaming platform using multiple channels as assigned depending on the need (incoming telephone calls, emails and chat) Identify issues the clients are facing, handle complaints, provide solutions...


  • Lisboa, Portugal Tn Portugal Tempo inteiro

    col-wideJob Description:Started my journey from a mainly IT background traveling through EU and Asia and gained recruitment experience around 2018 as an IT recruiter and now as a Freelance Global Talent RecruiterIn partnership with several Global teams I am working in finding the Best candidates in creating a strong workforce for our respective clients!In...

  • Customer Support Specialist

    2 semanas atrás


    Lisboa, Portugal ACCS - ARES Customer Care Solutions GmbH Tempo inteiro

    Position: Dutch/Flemish Customer Support SpecialistLocation: Lisbon, PortugalEmployment type: Full-timeDUTIES AND RESPONSIBILITIES: Assist customers of a video streaming platform using multiple channels as assigned depending on the need (incoming telephone calls, emails and chat) Identify issues the clients are facing, handle complaints, provide solutions...