Service Manager For Dwp
Há 7 dias
Job DescriptionWe are looking for an an IT Service Manager for the Managed device as a service. The mDaas service is a strategic service to define abd drive the hardware standardisation of all ourt work^laces at Siemens. This service is based on standard IT Products and are offered to countries worldwide.Your challenge will be… (Have a vision for)• Manage tickets via Siemens Internal ITSM tool• Skilled professional that ensures that all service management processes quality for Windows Defender and other protection tools are implemented and are working on a-- day basis (e. g. Inc Mgmnt, Change Mgmnt, Problem Mgmnt)• Handle service escalations• Contributes to the maintenance of all service catalog items and the provisioning of an integrated catalog of infrastructure services.• Implements programs and procedures for safeguarding data/information security and safety• Manages complex infrastructure solution/service installations or updates• Supports or manages- release processes and implementation of IT security guidelines. Identifies IT service or solution problems and seeks resolutions without impact to end user• May perform 3rd- level user help desk activities, individual coaching and trainings• Continuous service improvements• Create, update, and improve service documentation• Transfer and report the completed IT components/functions from projects into operation• Tendering, selection and ordering of services• Supplier management and delivery monitoring/reporting• Manage and improve overall Service in the many aspects, being performance, reliability, scalability, security always focusing on value creation for the business. Service Manager for DWP Lisboa Lisbon, Lisbon, Portugal Job DescriptionWe are looking for an an IT Service Manager for the Managed device as a service. The mDaas service is a strategic service to define abd drive the hardware standardisation of all ourt work^laces at Siemens. This service is based on standard IT Products and are offered to countries worldwide.Your challenge will be… (Have a vision for)• Manage tickets via Siemens Internal ITSM tool• Skilled professional that ensures that all service management processes quality for Windows Defender and other protection tools are implemented and are working on a-- day basis (e. g. Inc Mgmnt, Change Mgmnt, Problem Mgmnt)• Handle service escalations• Contributes to the maintenance of all service catalog items and the provisioning of an integrated catalog of infrastructure services.• Implements programs and procedures for safeguarding data/information security and safety• Manages complex infrastructure solution/service installations or updates• Supports or manages- release processes and implementation of IT security guidelines. Identifies IT service or solution problems and seeks resolutions without impact to end user• May perform 3rd- level user help desk activities, individual coaching and trainings• Continuous service improvements• Create, update, and improve service documentation• Transfer and report the completed IT components/functions from projects into operation• Tendering, selection and ordering of services• Supplier management and delivery monitoring/reporting• Manage and improve overall Service in the many aspects, being performance, reliability, scalability, security always focusing on value creation for the business. QualificationsQualifications• At least 3 years of Service Management within IT• Involvement in building IT solutions or operating IT solutions from a service perspective• Monitoring and reporting KPIs, setting up SLA and OLA agreements.• Knowledge in IT Infraestruture and Aplications• Experience with service providers, Management and monitoring of services• Proactive and analytic• Current ITIL certification• Strong presentation and communication skills• Excellent problem solving and critical thinking skills• Ability to demonstrate commitment to develop, drive, and manage services in a fast paced environment• Business-fluent English (speaking & writing) #J-18808-Ljbffr
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Service Manager For Dwp
Há 7 dias
Lisboa, Portugal Alter Solutions Tempo inteiro.Job DescriptionWe are looking for an an IT Service Manager for the Managed device as a service. The mDaas service is a strategic service to define abd drive the hardware standardisation of all ourt work^laces at Siemens. This service is based on standard IT Products and are offered to countries worldwide.Your challenge will be… (Have a vision for)- Manage...
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Service Manager For Dwp
2 semanas atrás
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiroCol-wideJob Description:Job DescriptionWe are looking for an an IT Service Manager for the Managed device as a service. The mDaas service is a strategic service to define abd drive the hardware standardisation of all ourt work^laces at Siemens. This service is based on standard IT Products and are offered to countries worldwide. Your challenge will be......
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Service Manager For Dwp
Há 7 dias
Lisboa, Portugal Alter Solutions Tempo inteiroJob DescriptionWe are looking for an an IT Service Manager for the Managed device as a service. The mDaas service is a strategic service to define abd drive the hardware standardisation of all ourt work^laces at Siemens. This service is based on standard IT Products and are offered to countries worldwide.Your challenge will be… (Have a vision for)•...
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Service Manager For Dwp
2 semanas atrás
Lisboa, Lisboa, Portugal Alter Solutions Tempo inteiroJob DescriptionWe are looking for an an IT Service Manager for the Managed device as a service. The mDaas service is a strategic service to define abd drive the hardware standardisation of all ourt work^laces at Siemens. This service is based on standard IT Products and are offered to countries worldwide.Your challenge will be... (Have a vision for) Manage...
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Qe Lead
Há 5 dias
Lisboa, Portugal Match Profiler Tempo inteiroIT Job Opportunities - Technology Solutions | Match Profiler ptfrENSURE YOUR FUTURE! APPLY NOW Match Profiler is an Information Systems consulting firm, working in the national and international market since 1999. We are empowered with multidisciplinary competences and know-how in IT, which allow us to contribute, optimize and move forward with our...
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Service Manager for Dwp
4 semanas atrás
Lisboa, Portugal Alter Solutions Tempo inteiroLooking for your next big challenge? We might be able to help you We are looking for an an IT Service Manager for the Managed device as a service. The mDaas service is a strategic service to define abd drive the hardware standardisation of all ourt work^laces at Siemens. This service is based on standard IT Products and are offered to countries...
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Service Manager for Dwp
4 semanas atrás
Lisboa, Portugal Alter Solutions Tempo inteiroCompany Description Job Description Looking for your next big challenge? We might be able to help you We are looking for an an IT Service Manager for the Managed device as a service. The mDaas service is a strategic service to define abd drive the hardware standardisation of all ourt work^laces at Siemens. This service is based on standard IT Products and...
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Service Manager For Dwp
2 semanas atrás
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteirocol-wideJob Description:Job DescriptionWe are looking for an an IT Service Manager for the Managed device as a service . The mDaas service is a strategic service to define abd drive the hardware standardisation of all ourt work^laces at Siemens . This service is based on standard IT Products and are offered to countries worldwide.Your challenge will be......
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Service Manager For Dwp
2 semanas atrás
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteirocol-wideJob Description:Job DescriptionWe are looking for an an IT Service Manager for the Managed device as a service . The mDaas service is a strategic service to define abd drive the hardware standardisation of all ourt work^laces at Siemens . This service is based on standard IT Products and are offered to countries worldwide.Your challenge will be......
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Service Manager for DWP
2 semanas atrás
Lisboa, Lisboa, Portugal ALTER SOLUTIONS Tempo inteiroJob Description We are looking for an an IT Service Manager for the Managed device as a service . The mDaas service is a strategic service to define abd drive the hardware standardisation of all ourt work^laces at Siemens . This service is based on standard IT Products and are offered to countries worldwide. Your challenge will be... (Have a vision for)...
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Service Manager for Dwp
2 semanas atrás
Lisboa, Lisboa, Portugal Alter Solutions Tempo inteiroLooking for your next big challenge? We might be able to help youWe are looking for an an IT Service Manager for the Managed device as a service. The mDaas service is a strategic service to define abd drive the hardware standardisation of all ourt work^laces at Siemens. This service is based on standard IT Products and are offered to countries worldwide.Your...
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Service Manager For Dwp
2 semanas atrás
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteirocol-wideJob Description:Job DescriptionWe are looking for an an IT Service Manager for the Managed device as a service. The mDaas service is a strategic service to define abd drive the hardware standardisation of all ourt work^laces at Siemens. This service is based on standard IT Products and are offered to countries worldwide. Your challenge will be......
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Service Manager for Dwp
2 semanas atrás
Lisboa, Lisboa, Portugal Alter Solutions Tempo inteiroCompany DescriptionJob DescriptionLooking for your next big challenge? We might be able to help youWe are looking for an an IT Service Manager for the Managed device as a service. The mDaas service is a strategic service to define abd drive the hardware standardisation of all ourt work^laces at Siemens. This service is based on standard IT Products and are...
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Qe Lead
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Lisboa, Portugal Ankix Tempo inteiro**Oportunidade**: A Ankix é uma empresa especialista em competências tecnológicas que presta serviços nas áreas de IT Outsourcing e Consultoria / Desenvolvimento à medida. O nosso posicionamento carateriza-se pela qualidade e inovação das soluções que propomos, assim como pela dedicação e orientação para os nossos consultores & clientes, bem...
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Qe Lead
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Lisboa, Portugal Caixa Mágica Software Tempo inteiro**Overview**: We are looking for a QE Lead (DWP) for an opportunity to join a global leader in technology services and business solutions, it offers a wide range of consulting services, system integration, software development, and IT infrastructure management. Committed to its clients' long-term success, it combines global reach with local client attention...
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Lisboa, Portugal Alter Solutions Tempo inteiroCompany Description Job Description We are looking for an an IT Service Manager for the Managed device as a service. The mDaas service is a strategic service to define abd drive the hardware standardisation of all ourt work^laces at Siemens. This service is based on standard IT Products and are offered to countries worldwide. Your challenge will be(Have a...
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Digital Workplace
Há 1 mês
Lisboa, Lisboa, Portugal Richemont Tempo inteiroDigital Workplace – Operations engineer (Real time communications) You aim to reach excellence to provide high quality of service for our IT Teams and end users around the world? You are passionate about the digital workplace providing the endusers with the best of the tools to increase their productivity and communications; you have a strong appetite to...
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Digital Workplace
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Lisboa, Lisboa, Portugal Richemont Tempo inteiroDigital Workplace – Operations engineer (Real time communications) You aim to reach excellence to provide high quality of service for our IT Teams and end users around the world? You are passionate about the digital workplace providing the endusers with the best of the tools to increase their productivity and communications; you have a strong appetite to...
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Digital Workplace
4 semanas atrás
Lisboa, Lisboa, Portugal Richemont Tempo inteiroDigital Workplace – Operations engineer (Real time communications) You aim to reach excellence to provide high quality of service for our IT Teams and end users around the world? You are passionate about the digital workplace providing the endusers with the best of the tools to increase their productivity and communications; you have a strong appetite to...
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Digital Workplace
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Lisboa, Lisboa, Portugal Richemont Tempo inteiroHow will you make an impact? HOW WILL YOU MAKE AN IMPACT? Keep the scoped platforms healthy. Support projects that bring added value to the business users in the scope of digital workplace. Staying up to date on potential security gaps and being reactive when one is identified. Guide and help the local IT teams with their needs. Build automation...
