Swedish Customer Support For Online Video Platform
2 semanas atrás
Currently looking for Swedish-speaking Customer Support Agents for an Online Video Platform in Portugal (Lisbon).
EMBRACE THE FUTURE
Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices.
This project is a support line for one of these services - the best-loved video streaming website in the world.
You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service.
You will be handling customers' queries via phone, e-mail, and chat, identifying the client's problem and troubleshooting to find the solution.
REQUIREMENTS At least 12 months of direct customer service experience required, preferably in contact centers in a B2C and/or B2B environment.Good communication skills, both verbal and oral.Native Swedish level written and spoken communication skills.Minimum B2 Level English spoken and written.European nationality or Portuguese work permit.Proactive attitude and strong team spirit.Be organized and able to learn new processes, concepts, and skills as well as be able to understand that an operation is an ever-changing organism.Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard.Ability to handle customers' emotions and empathize with the client's case.Openness to work flexible hours as required (may include evenings, weekends, and/or holidays) / Shifts: 8 AM to 8 PM / Monday to Sunday.RESPONSIBILITIES You will be answering customers' queries via phone, e-mail, or chat, identifying the client's problem; troubleshooting them to find the solution; documenting each action you take and categorizing cases and possible bugs so that our client's engineering team can address them.Provide general and technical support to customers who use any of our client's paid products.Escalate complex problems according to defined procedures.WE OFFER Fixed monthly salary.Language Premium Bonus.Transportation allowance: 720 EUR gross yearly.Meal allowance: 7.63 EUR net per working day in meal card.Annual performance bonus: 5% of yearly base salary (gross).Pleasant and inspiring working atmosphere.Opportunity to be part of a rapidly expanding global organization.New office facilities in a convenient location in Lisbon.Training & development opportunities.Relocation allowance & relocation support (for candidates moving from abroad).Free fruit, coffee, tea, and a lot moreApply now, start your career supporting this exciting team
#J-18808-Ljbffr
-
Lisboa, Lisboa, Portugal Cognizant Tempo inteiroWelcome to Cognizant, a global organization committed to innovation and excellence. We're currently seeking a talented Customer Support Specialist to join our team in Lisbon.This role is perfect for individuals who thrive in multicultural environments and possess excellent communication skills. As a Customer Support Specialist, you'll be responsible for...
-
Lisboa, Lisboa, Portugal Cognizant Tempo inteiroEmbrace the futureRecently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices.This project is a support line for one of these services - the best-loved video streaming website in the world.You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel...
-
Dutch Customer Support For Online Video Platform
2 semanas atrás
Lisboa, Lisboa, Portugal Work International Tempo inteiroCurrently looking for Dutch-speaking Customer Support Agents for an Online Video Platform in Portugal (Lisbon).EMBRACE THE FUTURERecently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices.This project is a support line for one of these services - the best-loved video streaming website in the...
-
Swedish Customer Support for online streaming Platform, Lisbon
4 semanas atrás
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroSwedish Customer Support for online streaming Platform, LisbonClient:Cross Border TalentsLocation:Lisbon, PortugalJob Category:OtherEU work permit required:YesJob Reference:b1c1f4d368c4Job Views:50Posted:08.02.2025Expiry Date:25.03.2025Job Description:Are you passionate about customer support and technologies? Would you like to join one of the top BPO...
-
Dutch Customer Support for Online Video Platform
4 semanas atrás
Lisboa, Lisboa, Portugal Work International Tempo inteiroCurrently looking for Dutch-speaking Customer Support Agents for an Online Video Platform in Portugal (Lisbon).EMBRACE THE FUTURERecently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the...
-
Dutch Customer Support for Online Video Platform
Há 23 horas
Lisboa, Lisboa, Portugal Work International Tempo inteiroCurrently looking for Dutch-speaking Customer Support Agents for an Online Video Platform in Portugal (Lisbon).EMBRACE THE FUTURERecently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the...
-
Customer Support for Online Video Platform
1 semana atrás
Lisboa, Lisboa, Portugal Cognizant Tempo inteiroEmbrace the futureRecently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world.You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel...
-
Customer Support for Online Video Platform
1 semana atrás
Lisboa, Lisboa, Portugal Cognizant Tempo inteiroEmbrace the futureRecently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world.You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel...
-
Lisboa, Lisboa, Portugal Cognizant Tempo inteiroEmbrace the futureRecently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world.You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel...
-
Lisboa, Lisboa, Portugal Cognizant Tempo inteiroEmbrace the future Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world. You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel...
-
Swedish Customer Support For Online Streaming Platform
2 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroAre you passionate about customer support and technologies? Would you like to join one of the top BPO companies in Lisbon?Our client is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era.You will be part of a multicultural team based in Lisbon, where you will provide...
-
Customer Support For Online Video Streaming Platform
1 semana atrás
Lisboa, Lisboa, Portugal Cognizant Tempo inteiroEmbrace the futureRecently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices.This project is a support line for one of these services - the best-loved video streaming website in the world.You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel...
-
Customer Support for Online Video Streaming platform
1 semana atrás
Lisboa, Lisboa, Portugal Cognizant Tempo inteiroEmbrace the futureRecently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world.You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel...
-
B2B Customer Support for Online Video Streaming platform
1 semana atrás
Lisboa, Lisboa, Portugal Cognizant Tempo inteiroEmbrace the futureRecently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world.You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel...
-
Lisboa, Lisboa, Portugal Cognizant Tempo inteiroEmbrace the futureRecently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world.You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel...
-
Customer Service for Online Video Platform
2 semanas atrás
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroCustomer Service for Online Video Platform (German Speaker), LisbonClient: Blu SelectionLocation: Lisbon, PortugalJob Category: OtherEU work permit required: YesJob Reference: 05a6054c6da3Job Views: 3Posted: 15.03.2025Job DescriptionQuality and Service are what it's all about in today's world for companies to remain competitive. This famous online video...
-
Customer Service for Online Video Platform
Há 11 horas
Lisboa, Lisboa, Portugal BluSelection Tempo inteiroCustomer Service for Online Video Platform (German Speaker)Quality and Service are what it's all about in today's world for companies to remain competitive. This famous online video platform is looking for you to join its customer service specialist team in LisbonWhat should you expect from living in Lisbon?A colorful city view and a rich cultural...
-
Lisboa, Lisboa, Portugal Cognizant Tempo inteiroJob location: Lisbon/ PortugalWORK FROM THE OFFICE We run a multilingual Customer Support and Content Review Centre in Lisbon, Portugal.It is an instantly recognizable, global iconic brand and a place where employees learn, collaborate, and help improve a digital product used by over a billion people worldwideYou will be part of a rapidly growing...
-
Video Content Analyst With Swedish
Há 21 horas
Lisboa, Lisboa, Portugal Phiture Tempo inteiroVideo Content Analyst with Swedish Job location: Greater Lisbon, Portugal Working hours: 3 shifts, 7 days/week Do you love social media?Are you a fan of vlogging or constantly looking to videos to help solve your challenges?If the answer is yes, then you must start your career with a global company working as a Video Content Analyst for the world's best...
-
Swedish Customer Support Specialist
Há 3 dias
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroTeleperformance Portugal is a leader in providing high-quality customer experience solutions. We are currently seeking a Native Swedish Speaker Customer Service Representative to join our team at Viaplay.About the RoleThis role involves working as a customer service representative, handling user inquiries and providing support across various communication...
