Ams Level 1 Support
4 semanas atrás
At ISS Tech Team, we are investing in innovative and integrated technological solutions for the Facility Management Industry with a tech team headquartered in Copenhagen, Warsaw, and Porto. Our Porto tech hub is the first space dedicated specifically to software development and acts as a powerhouse where our employees test and implement products for over 40,000 clients and 350,000 placemakers around the world.Are you ready to transform the Integrated Facility Management Industry?To become the technology leader in the Integrated Facility Management industry (FMS), we're developing digital components connected by AWS and Azure cloud solutions. We build up our machine learning models to make better use of our wealth of data, create predictions, and advanced AI for custom Large Language Models (LLM)We take care of office buildings worldwide These offices are increasingly equipped with technology, such as sensors and Internet of Things (IoT) devices, to support a more productive and seamless workday for employees. The purpose of our Porto innovation lab is to develop differentiating, high-quality, and scalable digital solutions for both the ISS enterprise and customers worldwide.Location: Porto, PortugalBe part of a project to make the world work betterThe Core HR Support Specialist will work in the supporting team to analyze, understand, and provide resolution steps for reported incidents via Jira and other incoming support channels. The specialist has a solid understanding of the SuccessFactors Platform, Employee Central, Employee Central Time, as well as good knowledge about the data models, workflows, reports, extensions, and authorization concept. The specialist will work together with Level 1 and directly interact with the customer when needed. The specialist will understand ISS's ways of working and solutions within SuccessFactors.What will you do:Proactively assess and present improvements/enhancements to the existing solution and underlying processes.Participate in incident and problem solving dispatched from Level 1.Analyze reported issues and perform technical validation for Platform, Employee Central, and EC Time topics.Explain root cause and solution provided.Perform regression testing on solved incidents.Solve complex workflow issues in Employee Central, EC Time.Evaluate if individual incidents need to be delegated to Level 3 support and/or SAP Support.Work with release management to test and evaluate the impact of new releases and features.Work with reporting management to test and evaluate reports, dashboards and provide end-user support on these.Support local teams with developing new reports and dashboards, troubleshooting when needed.Update workbooks or other relevant documentation.What makes you a great fit:Good understanding of the Hire to Retire, Time Management process.SAP Certified Application Associate in SuccessFactors Employee Central, EC Time Off.Experience with SuccessFactors from a supporting role.Able to perform in a geographically dispersed international team.Comfortable expert user in common office tools and technologies such as WebEx, Jira, Confluence, Teams, SharePoint, Outlook, Word, and Excel.Passionate about delivering a great customer experience in service delivery.Able to deliver a high degree of customer satisfaction.Focus on establishing great working relations with the other members of the team.Able to solve incidents in a timely manner.22 days of annual leave per year + 3 company leave days.Modern, well-equipped office in the heart of Porto city.Free parking space.Health Insurance for you.Gym, snacks, and drinks at the office.ISS is a Place to Be YouSince our founding in 1901, ISS has been a people-first company. We recognize the power of diversity and celebrate the differences that make us unique. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet — because when we get things right, the world works better. And that is what drives us.Be who you are. Become what you want. Be part of something bigger.
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Ams Level 1 Support
4 semanas atrás
Porto, Portugal Iss AS Tempo inteiro.At ISS Tech Team, we are investing in innovative and integrated technological solutions for the Facility Management Industry with a tech team headquartered in Copenhagen, Warsaw, and Porto. Our Porto tech hub is the first space dedicated specifically to software development and acts as a powerhouse where our employees test and implement products for over...
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Ams Level 1 Support
4 semanas atrás
Porto, Portugal Iss AS Tempo inteiro.At ISS Tech Team, we are investing in innovative and integrated technological solutions for the Facility Management Industry with a tech team headquartered in Copenhagen, Warsaw, and Porto. Our Porto tech hub is the first space dedicated specifically to software development and acts as a powerhouse where our employees test and implement products for over...
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Ams Level 1 Support
Há 1 mês
Porto, Portugal Iss AS Tempo inteiroAt ISS Tech Team we are investing in innovative and integrated technological solutions for the Facility Management Industry with a tech team headquartered in Copenhagen, Warsaw and Porto. Our Porto tech hub is the first space dedicated specifically to software development and acts as a powerhouse where our employees test and implement products for over...
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Ams Level 1 Support
Há 1 mês
Porto, Portugal Iss AS Tempo inteiroAt ISS Tech Team we are investing in innovative and integrated technological solutions for the Facility Management Industry with a tech team headquartered in Copenhagen, Warsaw and Porto. Our Porto tech hub is the first space dedicated specifically to software development and acts as a powerhouse where our employees test and implement products for over...
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Ams Level 1 Support
Há 1 mês
Porto, Portugal Iss AS Tempo inteiro.At ISS Tech Team we are investing in innovative and integrated technological solutions for the Facility Management Industry with a tech team headquartered in Copenhagen, Warsaw and Porto. Our Porto tech hub is the first space dedicated specifically to software development and acts as a powerhouse where our employees test and implement products for over...
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Ams Level 1 Support
2 semanas atrás
Porto, Portugal Iss AS Tempo inteiro.At ISS Tech Team we are investing in innovative and integrated technological solutions for the Facility Management Industry with a tech team headquartered in Copenhagen, Warsaw and Porto. Our Porto tech hub is the first space dedicated specifically to software development and acts as a powerhouse where our employees test and implement products for over...
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Support Specialist Level 3
2 semanas atrás
Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroAbout Devoteam At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of €1B. We...
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Support Specialist Level 3
2 semanas atrás
Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroAbout DevoteamAt Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of €1B. We...
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Technical Support Specialist
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Porto, Portugal Devexperts Tempo inteiroCompany DescriptiondxFeed provides financial market information and services to banks, brokers, investment firms, and other professional market participants.It is a subsidiary of Devexperts, a software development company that caters to stock exchanges, brokers, and investment firms.dxFeed works with some of the biggest exchanges globally, thus allowing its...
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Technical Support Specialist
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Porto, Portugal Devexperts Tempo inteiroCompany Description dxFeed provides financial market information and services to banks, brokers, investment firms, and other professional market participants. It is a subsidiary of Devexperts, a software development company that caters to stock exchanges, brokers, and investment firms. dxFeed works with some of the biggest exchanges globally, thus...
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Support Specialist Level 3
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Porto, Portugal Devoteam Tempo inteiroAbout Devoteam At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of €1B....
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Applications Support Engineer
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Porto, Portugal Devexperts Llc Tempo inteiro.dxFeed is the leading provider of data services for the Capital Markets industry, sourcing and storing direct market data feeds from a variety of exchanges and market participants around the world, having built one of the most comprehensive ticker plants, in addition to offering the broadest range of data services for streaming, consolidation, storage,...
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Applications Support Engineer
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Porto, Portugal Devexperts Llc Tempo inteiro.DxFeed is the leading provider of data services for the Capital Markets industry, sourcing and storing direct market data feeds from a variety of exchanges and market participants around the world, having built one of the most comprehensive ticker plants, in addition to offering the broadest range of data services for streaming, consolidation, storage,...
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Applications Support Engineer
3 meses atrás
Porto, Portugal Devexperts Llc Tempo inteirodxFeed is the leading provider of data services for the Capital Markets industry, sourcing and storing direct market data feeds from a variety of exchanges and market participants around the world, having built one of the most comprehensive ticker plants, in addition to offering the broadest range of data services for streaming, consolidation, storage,...
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Applications Support Engineer
2 meses atrás
Porto, Portugal Devexperts Tempo inteiroCompany DescriptiondxFeed is a leading provider of data services for the capital markets industry.The company sources and stores direct market data feeds from various exchanges and market participants worldwide.dxFeed has built one of the most comprehensive ticker plants, offering the broadest range of data services for streaming, consolidation, storage,...
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Applications Support Engineer
3 semanas atrás
Porto, Portugal Tn Portugal Tempo inteirocol-wideJob Description:Company DescriptiondxFeed is a leading provider of data services for the capital markets industry. The company sources and stores direct market data feeds from various exchanges and market participants worldwide. dxFeed has built one of the most comprehensive ticker plants, offering the broadest range of data services for streaming,...
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German-Speaking Banking Customer Support Advisor
3 semanas atrás
Porto, Portugal Software & Support Media Gmbh Tempo inteiroGerman-speaking Banking Customer Support Advisor Work for an international leader in outsourced customer service which is partnering with a major German Bank looking to strengthen their German-speaking customer service operations in beautiful Porto – great location, fantastic shifts! Your Role Handle all incoming contacts from customers of a banking...
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Porto, Portugal Software & Support Media Gmbh Tempo inteiroNoesis is looking for professionals with the following profile: Bachelor's degree or higher in Information Technology or Computer Engineering or related field; Application support experience Core Unix/Linux skills Knowledge of network technologies and protocols – specifically TCP and UDP Basic scripting skills (Unix/Linux shell, Python, Perl for scripting,...
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Applications Support Engineer
2 meses atrás
Porto, Portugal Devexperts Tempo inteiroCompany Description dxFeed is a leading provider of data services for the capital markets industry. The company sources and stores direct market data feeds from various exchanges and market participants worldwide. dxFeed has built one of the most comprehensive ticker plants, offering the broadest range of data services for streaming, consolidation,...
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German-Speaking Banking Customer Support Advisor
3 semanas atrás
Porto, Portugal Software & Support Media Gmbh Tempo inteiroGerman-speaking Banking Customer Support Advisor Work for an international leader in outsourced customer service which is partnering with a major German Bank looking to strengthen their German-speaking customer service operations in beautiful Porto – great location, fantastic shifts!Your RoleHandle all incoming contacts from customers of a banking company...
