Brazilian Portuguese-Speaking Claim Specialist In Brno, Czech Republic

3 semanas atrás


Braga, Portugal Nordicjobsworldwide.Com Tempo inteiro

Job description, responsibilities, and duties
Brno, the Czech Republic, Full-time
Our Client provides career opportunities and stable employment in a multinational environment where YOU can get a chance to use various languages, be a part of prominent and world-famous brands, acquire and upgrade IT skills working from the all-new office building in the center of Brno.
Your workday will just fly by as you will:
Manage and resolve customer claims with professionalism and fairness;
Investigate claims thoroughly and determine the appropriate course of action;
Ensure compliance with company policies and procedures;
Analyze claim trends and identify opportunities for process improvement;
Why does our client choose you? You definitely:
Speak and write Portuguese (C2+) and English (B2+) fluently;
Have strong communication, interpersonal and problem-solving skills;
Are able to multitask effectively and prioritize workload in a fast-paced environment;
Have excellent analytical and data-driven decision-making skills;
Are experienced in relevant software systems (e.g., CRM, claims management software);
Employee perks, benefits:
Hybrid work model;
Long-term and stable cooperation;
Performance bonus;
Financial appraisal for referring your friends and acquaintances;
Monetary compensation for the night shifts and compensation days for working during the Czech state holidays;
Meal allowance;
Multisport card;
Benefit card;
Organized training sessions during the first weeks and further upskilling courses (online, with our experts);
25 days of paid leave;
Modern offices (Vlnena Street) with a game room, a silent zone, kitchenettes, and a terrace in the center of Brno, 2nd largest city in the Czech Republic;
Expat Assistance Services for new joiners;
Relocation Package;
Teambuilding activities;

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