Global Claims Resolution Specialist in Brno

Há 5 dias


Braga, Braga, Portugal Nordicjobsworldwide Tempo inteiro

At Nordicjobsworldwide, we offer an exciting opportunity for a Brazilian Portuguese-Speaking Claim Specialist to join our team in Brno, Czech Republic. This is a full-time position that promises a unique blend of challenges and rewards.

Job Overview

We are seeking a highly skilled professional with excellent communication skills to manage and resolve customer claims with professionalism and fairness. The successful candidate will be responsible for investigating claims thoroughly and determining the appropriate course of action while ensuring compliance with company policies and procedures.

Key Responsibilities:

  • Manage and resolve customer claims with professionalism and fairness;
  • Investigate claims thoroughly and determine the appropriate course of action;
  • Ensure compliance with company policies and procedures;
  • Analyze claim trends and identify opportunities for process improvement;

Requirements

To excel in this role, you will need:

  • Strong Communication Skills: Fluency in spoken and written Portuguese (C2+) and English (B2+);
  • Problem-Solving Abilities: Effective multitasking, prioritization, and analytical skills;
  • Technical Expertise: Experience with relevant software systems (e.g., CRM, claims management software).

Employee Benefits

  • Hybrid Work Model: Flexible work arrangements to suit your needs;
  • Long-term and Stable Cooperation: Enjoy a stable work environment with opportunities for growth;
  • Performance Bonus: Recognition and reward for outstanding performance;
  • Financial Appraisal: Opportunities to increase your earnings through referrals and other incentives;
  • Meal Allowance: Receive financial support for meals;
  • Multisport Card: Stay active and enjoy various sports activities;
  • Benefit Card: Enjoy discounts and benefits on various products and services;
  • Organized Training Sessions: Enhance your skills through online training sessions and workshops;
  • Paid Leave: Enjoy 25 days of paid leave per year;
  • Modern Offices: Work in a state-of-the-art office space with amenities like a game room, silent zone, kitchenettes, and a terrace;
  • Expat Assistance Services: Get support with relocation and integration into the local community;
  • Relocation Package: Receive assistance with relocation costs;
  • Teambuilding Activities: Join fun and engaging team-building activities.

Compensation and Salary

The estimated salary for this position is around CZK 80,000 - CZK 120,000 per month (approximately EUR 3,200 - EUR 4,800 or USD 3,500 - USD 5,300), depending on experience and qualifications.



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