Claims Specialist with Financial Analysis Skills

Há 5 dias


Braga, Braga, Portugal Buscojobs Portugal Tempo inteiro

Job Summary:

We are seeking a Claims Specialist to join our team in Portugal. The successful candidate will be responsible for analyzing and resolving claims and deductions raised by various stakeholders.

About the Role:

The Claims Specialist will be part of our Nestle Business Services team, providing Supply Chain, Financial, HR, Digital & Social Media, CRM, and Consumer Engagement services to enable Nestle to engage with millions of consumers worldwide.

The ideal candidate will have a strong analytical mindset, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Analyze and resolve claims and deductions raised by customers and internal stakeholders
  • Contribute to Continuous Improvement programs and standardization of processes across all markets in scope
  • Monitor and analyze KPIs on quality of services provided and present during Daily Operational Reviews (DOR's)
  • Participate in KPI trends (SLAs), root cause analysis of mistakes/errors, and problem solving

Requirements:

  • Degree in Business, Finance, Economics, or similar (preferred but not essential)
  • Knowledge of basic Finance Terminology and notions required (Debit and credit Accounting rules)
  • Good English and German level
  • Good computer skills, including Microsoft Office applications (strong Excel knowledge is mandatory)
  • Positive thinking, willingness to learn, and team player attitude required
  • Good organization and prioritization skills to cope with a fast-paced environment

What We Offer:

  • Development of expertise in Nestle's Shared Services Business
  • Immersion in a culturally diverse team
  • Local and International Exposure
  • Flexible working environment
  • Engagement and wellbeing activities
  • Competitive salary: EUR 20,000 - 30,000 per annum
  • Annual bonus according to performance
  • Flex Benefits - choose benefits suitable for you
  • Nestle Club membership with discounts
  • Free coffee and company equipment
  • Medical Support available at the office
  • E-learning courses and training program
  • Career progression and possibilities for International Career


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