Claims Specialist with Financial Analysis Skills
Há 5 dias
Job Summary:
We are seeking a Claims Specialist to join our team in Portugal. The successful candidate will be responsible for analyzing and resolving claims and deductions raised by various stakeholders.
About the Role:
The Claims Specialist will be part of our Nestle Business Services team, providing Supply Chain, Financial, HR, Digital & Social Media, CRM, and Consumer Engagement services to enable Nestle to engage with millions of consumers worldwide.
The ideal candidate will have a strong analytical mindset, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Analyze and resolve claims and deductions raised by customers and internal stakeholders
- Contribute to Continuous Improvement programs and standardization of processes across all markets in scope
- Monitor and analyze KPIs on quality of services provided and present during Daily Operational Reviews (DOR's)
- Participate in KPI trends (SLAs), root cause analysis of mistakes/errors, and problem solving
Requirements:
- Degree in Business, Finance, Economics, or similar (preferred but not essential)
- Knowledge of basic Finance Terminology and notions required (Debit and credit Accounting rules)
- Good English and German level
- Good computer skills, including Microsoft Office applications (strong Excel knowledge is mandatory)
- Positive thinking, willingness to learn, and team player attitude required
- Good organization and prioritization skills to cope with a fast-paced environment
What We Offer:
- Development of expertise in Nestle's Shared Services Business
- Immersion in a culturally diverse team
- Local and International Exposure
- Flexible working environment
- Engagement and wellbeing activities
- Competitive salary: EUR 20,000 - 30,000 per annum
- Annual bonus according to performance
- Flex Benefits - choose benefits suitable for you
- Nestle Club membership with discounts
- Free coffee and company equipment
- Medical Support available at the office
- E-learning courses and training program
- Career progression and possibilities for International Career
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