Field Service Technician

2 meses atrás

Lisboa, Portugal Abb Schweiz Ag Tempo inteiro

Field Service Technician At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.
This position reports to Service Manager
Your role and responsibilities In this role, you will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customers to identify opportunities in the installed base to improve system performance and operational performance.
The work model for the role is: #LI-Onsite
This role contributes to the service operations department of the Motion unit in Coimbra, Portugal // Paço de Arcos, Portugal.
You will be mainly accountable for:
Contributing to customer satisfaction by planning and executing technical service work as per customer order and expectations.
Ensuring customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations.
Taking actions to identify new service business opportunities for ABB, in close cooperation with customers and other ABB teams.
Coaching technicians and engineers and supervising complex site activities.
Qualifications for the role Highly adept in servicing, maintaining, commissioning, and repairing low voltage and medium voltage drives.
You are passionate about AC/DC drives, power electronics, and motors.
Degree in electrical engineering or bachelor's degree in electrical engineering or professional training (such as vocational school) in a related field.
You are at ease communicating in Portuguese and English.
You hold a current driver's license type B (car) valid in Portugal and a Portuguese work permit.
Willing to travel throughout Portugal and to be rotationally on call 24/7.
Good skills in MS Office (Word, Excel, PowerPoint, etc.).
What's in it for you? Flexibility: we have hybrid work options, make the best out of them
Learn from highly experienced, genuine, and caring colleagues – people who are committed to helping you achieve your personal and professional goals.
Work in a company with a strong technology legacy and deeply rooted in local communities.
Benefits Flexible work practices
Meal allowance
Career advancement opportunities
Internal networking opportunities
Learning & development offering
More about us ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime, and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure, and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning while saving energy every day.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory

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