Gbs Service Excellence Manager
2 meses atrás
.Syensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the generations to come.Syensqo Job Grade: S19Job Overview and ResponsibilitiesSyensqo is creating its internal Global Business Services (GBS) to cover Finance, Credit Management, Procurement, Human Resources and Transformation activities. We offer you to work in a dynamic and collaborative environment and to contribute to this group's transformation.Join us in one of our 3 service centres: Lisbon, Curitiba, and Bangkok and be part of this transformation journey.We are looking for a highly skilled and motivated Service Excellence Manager to join our team. The successful candidate will play a crucial role in driving a culture of continuous improvement and will be responsible for setting the Service Excellence strategy and approach for GBS, identifying, analyzing, and implementing process improvements to enhance efficiency, reduce costs, and improve service quality. Additionally, you will participate in benchmarking activities to ensure the adoption of best practices across the GBS organization. This role involves working closely with the GBS Services Lines and the Transformation team. The Service Excellence Manager will report to the Head of GBS Transformation and Service Excellence.Key Responsibilities:Set the Service Excellence strategy and approach for GBS: Establish the continuous improvement methodology for GBS, including the approach for establishing and maintaining a culture of continuous improvement in the GBS operations and Service Lines.Stakeholder Engagement and Alignment: Collaborate with key stakeholders to align CI initiatives with business priorities and objectives. Build strong relationships and effectively communicate the value proposition of CI and automation to drive engagement and support.Work with the Service Lines Leadership and operational managers to support them and identify opportunities for process improvement and transformation (standardization, simplification and automation), shortlist prioritized opportunities (with a business case) and implement approved initiatives.Strategic Execution of Continuous Improvement Initiatives: Lead the development and execution of a comprehensive CI plan aligned with objectives and challenges. Utilize Lean methodology to identify improvement opportunities, lead project management efforts, and track progress towards goals.Capability Development: Serve as a mentor and trainer to enable capability development for leaders and practitioners in continuous improvement methodologies. Develop and deliver training content tailored to enhance skills and drive CI initiatives
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Gbs Service Excellence Manager
Há 1 mês
Lisboa, Portugal Syensqo Tempo inteiro.Syensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the...
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Gbs Service Excellence Manager
2 meses atrás
Lisboa, Portugal Syensqo Tempo inteiroSyensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the...
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Lisboa, Portugal Syensqo Tempo inteiro.Job Overview and Responsibilities Syensqo is creating its internal Global Business Services (GBS) to cover Finance, Procurement and Human Resources activities. We offer you to work in a dynamic and collaborative environment and to contribute to this group's transformation. Join us in one of our 3 service centers: Lisbon, Curitiba, and Bangkok and be part of...
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Gbs Service Excellence Manager
Há 1 mês
Lisboa, Portugal Syensqo Tempo inteiroSyensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the...
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Gbs Transformation and Service Excellence Leader
3 semanas atrás
Lisboa, Lisboa, Portugal Syensqo Tempo inteiroJob Overview and ResponsibilitiesSyensqo is creating its internal Global Business Services (GBS) to cover Finance, Procurement, and Human Resources activities. We are seeking an inspirational and highly skilled leader to contribute to this group's transformation.The successful candidate will be responsible for leading, inspiring, and managing a team of...
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Lisboa, Portugal Syensqo Tempo inteiroJob Overview and ResponsibilitiesSyensqo is creating its internal Global Business Services (GBS) to cover Finance, Procurement and Human Resources activities. We offer you to work in a dynamic and collaborative environment and to contribute to this group's transformation.Join us in one of our 3 service centers: Lisbon, Curitiba, and Bangkok and be part of...
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Gbs - Head Of Gbs Transformation And Service Excellence
2 semanas atrás
Lisboa, Portugal Phiture Tempo inteiro.Syensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the...
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Gbs Service Excellence Manager
2 meses atrás
Lisboa, Portugal Syensqo Tempo inteiroSyensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for...
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Lisboa, Portugal Syensqo Tempo inteiro.Job Overview and ResponsibilitiesSyensqo is creating its internal Global Business Services (GBS) to cover Finance, Procurement and Human Resources activities. We offer you to work in a dynamic and collaborative environment and to contribute to this group's transformation.Join us in one of our 3 service centers: Lisbon, Curitiba, and Bangkok and be part of...
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Global Business Services Excellence Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Syensqo Tempo inteiroJob Title: Service Excellence ManagerSyensqo is a company that thrives on chemistry, where diverse minds come together to create magic. As a Service Excellence Manager, you will play a crucial role in driving a culture of continuous improvement within our Global Business Services (GBS) organization.Job OverviewWe are creating our internal GBS to cover...
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Gbs - Head Of Gbs Transformation And Service Excellence
2 semanas atrás
Lisboa, Portugal Phiture Tempo inteiroSyensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the...
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GBS - Head of GBS Transformation and Service Excellence
2 semanas atrás
Lisboa, Portugal Phiture Tempo inteiroSyensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for...
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Service Excellence Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Syensqo Tempo inteiroJob Title: Service Excellence ManagerSyensqo is a science company that develops groundbreaking solutions to enhance the way we live, work, travel, and play. We bring great minds together to push the limits of science and innovation for the benefit of our customers. Our solutions contribute to safer, cleaner, and more sustainable products found in homes,...
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Gbs - Head Of Gbs Transformation And Service Excellence
2 semanas atrás
Lisboa, Portugal Phiture Tempo inteiro.Syensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the...
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Lisboa, Portugal Syensqo Tempo inteiroSyensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for...
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Head Of Global Business Services Transformation
4 semanas atrás
Lisboa, Portugal Syensqo Tempo inteiro.Location: Lisbon, Portugal Syensqo, a Belgian multinational materials company, is at the forefront of innovation, producing advanced materials for industrial and consumer applications. Established in 2023 through a spin-off from Solvay, Syensqo is committed to excellence and transformation. We are seeking an inspirational and highly skilled Head of GBS...
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Head Of Global Business Services Transformation
4 semanas atrás
Lisboa, Portugal Syensqo Tempo inteiro.Location: Lisbon, PortugalSyensqo, a Belgian multinational materials company, is at the forefront of innovation, producing advanced materials for industrial and consumer applications. Established in 2023 through a spin-off from Solvay, Syensqo is committed to excellence and transformation.We are seeking an inspirational and highly skilled Head of GBS...
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Gbs Project Manager
Há 1 mês
Lisboa, Portugal Syensqo Tempo inteiro.Syensqo Job Grade: S18 & S19 Job Overview and Responsibilities Syensqo is creating its internal Global Business Services (GBS) to cover Finance, Credit Management, Procurement, Human Resources and Transformation activities. We offer you to work in a dynamic and collaborative environment and to contribute to this group's transformation. Join us in one of our...
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Gbs Project Manager
2 meses atrás
Lisboa, Portugal Syensqo Tempo inteiro.Syensqo Job Grade: S18 & S19Job Overview and ResponsibilitiesSyensqo is creating its internal Global Business Services (GBS) to cover Finance, Credit Management, Procurement, Human Resources and Transformation activities. We offer you to work in a dynamic and collaborative environment and to contribute to this group's transformation.Join us in one of our 3...
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Head Of Global Business Services Transformation
4 semanas atrás
Lisboa, Portugal Syensqo Tempo inteiroLocation: Lisbon, PortugalSyensqo, a Belgian multinational materials company, is at the forefront of innovation, producing advanced materials for industrial and consumer applications. Established in 2023 through a spin-off from Solvay, Syensqo is committed to excellence and transformation.We are seeking an inspirational and highly skilled Head of GBS...
