Customer Delivery Engineering Technical Leader
3 semanas atrás
.Customer Delivery Engineering Technical LeaderJoin the DCAPPS Experts, a dynamic and innovative team within Cisco's Technical Assistance Center (TAC).
We specialize in Data Center Applications, delivering groundbreaking solutions and support to our global clients.
Our team grows with collaboration and innovation, making a significant impact in the tech industry by solving sophisticated challenges and driving transformation.Your ImpactAs a key member of the DCAPPS Experts, you will play a vital role in enhancing our customers' experiences and advancing their technological capabilities.
This exciting role offers the opportunity to work on groundbreaking projects and influence the next generation of data center solutions.Lead customer delivery engagements and provide critical issue support for large-scale solutions and complex issues through deep technical expertise.Provide leadership capabilities and insights for creating and sharing intellectual capital.Influence the Engineering team to improve products and actively mentor and develop others.Drive customer technology transitions, influencing solution architectures and services.Build customer simulations to resolve and validate complex problems and compatibility issues.Provide technical expertise and escalation support in detailing and resolving technical problems found in products and solutions.Support presale activities and translate business requirements into solution design.Actively work with Engineering teams to address systemic product issues and drive usability and serviceability improvements.Minimum Qualifications7+ years of demonstrated ability in leading technical teams.Proficiency in K8 and Containers.Solid experience in Linux System Administration.Familiarity with Nexus Dashboard.Experience with Nexus Dashboard Fabric Controller.Preferred QualificationsExcellent problem-solving and analytical skills.Good communication and interpersonal skills.Ability to work multi-functionally in a distributed team environment.Proven leadership and mentoring capabilities.Adaptability to constantly evolving technologies and environments.#WeAreCisco#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.Our passion is connection—we celebrate our employees' diverse set of backgrounds and focus on unlocking potential.
Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage.Message to applicants applying to work in the U.S. and/or Canada:When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits.
For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses.
Hiring ranges for sales positions include base and incentive compensation target
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