Intermediate Technical Support Representative
1 semana atrás
.Why N-able IT doesn't get better than this N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey. With N- ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid working model based on trust and flexibility, allows you to maximize your contributions while growing your career. Join a team where you can make a difference We are looking to hire a Technical Support Representative for our Lisbon office to support our world leading Cove product. As a part of our Technical Support team, you will utilise your well developed communication and interpersonal skills to compliment your inquiring mind and strong technical knowledge to solve any technical issues our Partners may encounter. What You'll Do Deliver a high-quality service and support to N-able partners via phone, email, and/or chat, becoming a trusted advisor and owning the end-to-end management and resolution of issues Combine technical knowledge, problem solving skills, and interpersonal skills as well as cross functional collaboration to provide an excellent support experience to our partners Redirect or escalate issues appropriately and maintain a thorough and accurate documentation of cases Prioritize incidents in the incident management system, with autonomy over personal caseload, in line with the Service and Experience Level Objectives Maintain and continue to develop in-depth knowledge of N-able products and services What You'll Bring Technical degree/diploma or experience in troubleshooting server, network, email, and endpoint security issues (moderate to highly complex) Detailed knowledge with demonstrated experience in Windows Server operating systems, AD, GPO, boot sequence, file structure, registry, and event logs Understanding of security concepts, networking concepts and protocols: DNS, TCP/IP, HTTP, DHCP, VPN, firewall (knowledge of SMTP, web services, email services, SNMP, FTP is a plus) Experience in one or more of the following scripting languages is desirable: Bash, PowerShell, Python Knowledge in Virtual Platforms, Windows, MacOS, SQL Administration and Backup Technologies is a big plus Experience in phone, email, and chat support Partner-focused with ability to collaborate; be creative in understanding and resolving issues; strong willingness to improve technical knowledge Purple Perks Fully covered medical – for employee and eligible dependents Dental and vision coverage Generous annual leave and observed holidays 2 Paid VoluNteer Days per year Employee Stock Purchase Program Daily meal allowance FuN -raising opportunities as part of our giving program N- ablite Learning – custom learning experience as part of our investment in you The Way We Work – our hybrid working model based on trust and flexibility About N-able At N-able, Inc
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Intermediate Technical Support Representative
2 semanas atrás
Lisboa, Lisboa, Portugal N-able Tempo inteiroIntermediate Technical Support Representative JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Lisboa, Portugal Support 19027 Job Description Why N-able IT doesn't get better than this N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey. With N-ablites...
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Lisboa, Portugal N-able Tempo inteiroWhy N-able: IT doesn’t get better than this! N-able isn’t just another software company - we’re going places, and we’d love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work,...
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Intermediate Technical Support Representative
4 semanas atrás
Lisboa, Portugal N-Able Technologies Ltd. Tempo inteiroWhy N-able IT doesn't get better than this! N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid...
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Intermediate Technical Support Representative
1 semana atrás
Lisboa, Portugal N-Able Technologies Ltd. Tempo inteiroWhy N-able IT doesn't get better than this! N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid...
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Intermediate Technical Support Representative
1 semana atrás
Lisboa, Portugal N-Able Technologies Ltd. Tempo inteiroWhy N-ableIT doesn't get better than this! N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid...
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Intermediate Technical Support Representative
2 semanas atrás
Lisboa, Lisboa, Portugal N-Able Technologies Ltd. Tempo inteiroWhy N-able IT doesn't get better than this N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid...
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Intermediate Technical Support Representative
2 semanas atrás
Lisboa, Lisboa, Portugal N-able Tempo inteiroWhy N-able:IT doesn't get better than this N-able isn't just another software company - we're going places, and we'd love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid...
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Spanish Technical Support Representative
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroJoin an industry leader in creative software, and become a Technical Support Representative, where you'll play a vital role in empowering our users to bring their ideas to lifeAbout the Role: In this dynamic role, you'll be the first line of support for our Spanish and English speaking customers across the globe. You'll provide exceptional service by...
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Technical Support Representative
Há 6 dias
Lisboa, Portugal N-Able Tempo inteiroTechnical Support RepresentativeJOB_DESCRIPTION.SHARE.HTMLCAROUSEL_PARAGRAPHJOB_DESCRIPTION.SHARE.HTML Lisboa, Portugal Support 19027 Job Description Why N-ableIT doesn't get better than this!N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey.With N-ablites in more than 15 countries around...
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Italian Speaking Technical Support Representative
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAre you proficient in Italian and passionate about assisting customers with technical issues? We're seeking an Italian-Speaking Technical Support Representative to join our team in Lisbon. Technical expertise is essential for this role, and for candidates relocating, we offer a comprehensive relocation package covering flight tickets to Lisbon and...
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Italian Speaking Technical Support Representative
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAre you fluent in Italian and passionate about providing technical assistance? Do you have a knack for troubleshooting and a desire to help customers resolve their technical issues? If so, we have an exciting opportunity for you to join our team as an Italian-Speaking Technical Support Representative in Lisbon. Technical experience is a must for this role,...
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Technical Support
1 semana atrás
Lisboa, Portugal Technical Concept Gmbh Tempo inteiroAt KWAN, we're more than just a company offering jobs—we provide you a career development plan that highlights your unique skills and passions. Join us to work on projects that not only challenge you but also help you grow.We are currently hiring a junior technical support to be part of our dynamic team.Responsibilities:Application, operational and...
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Technical Support Representative
Há 6 dias
Lisboa, Portugal N-Able Technologies Ltd. Tempo inteiroWhy N-ableIT doesn't get better than this! N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey. With N- ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid...
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French-Speaking Technical Support Representative
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroCompany: Leading Technology CompanyLocation: Lisbon, PortugalModel of Work: Hybrid (On-site and Remote) Overview: We are looking for a dedicated and customer-focused French-Speaking Technical Support Representative to join our team in Lisbon. This hybrid position offers the perfect balance of working from home and being on-site. As a Technical Support...
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Educational Technical Support Representative
2 semanas atrás
Lisboa, Portugal Atlean World Tempo inteiroSie sprechen Deutsch und möchten im Ausland ein Leben in der Sonne führen? Wir suchen nach Bewerbern, die Deutsch sprechen. Junior - und Anfängerprofile werden akzeptiert. Wenn Sie interessiert sind: Schicke uns deinen Lebenslauf auf Englisch. - **:::::::::::::**:_ Description - Your Next Job, Without Boundaries!_ We are offering a great work experience...
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Business Support Intermediate
Há 7 dias
Lisboa, Portugal askblue Tempo inteiroJá conhece **a Askblue**? Existimos desde 2013 e oferecemos serviços de consultoria especializados a clientes dos sectores financeiro e de tecnologias de informação. Neste momento procuramos integrar em regime de outsourcing um **Business Support Intermediate**, para integrar a nossa equipa de consultoria. **Requisitos necessários**: - Experiência...
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Spanish Technical Support Representative
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroJoin an industry leader in creative software, and become a Technical Support Representative, where you'll play a vital role in empowering our users to bring their ideas to life. About the Role: In this dynamic role, you'll be the first line of support for our Spanish and English speaking customers across the globe. You'll provide exceptional service by...
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Spanish Technical Support Representative
1 semana atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroJoin an industry leader in creative software, and become a Technical Support Representative, where you'll play a vital role in empowering our users to bring their ideas to life.About the Role: In this dynamic role, you'll be the first line of support for our Spanish and English speaking customers across the globe.You'll provide exceptional service by...
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Remote Customer Support Representative
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroBecome a Customer Support Representative for an international company in hospitality and accommodation business.Join a dynamic team and embark on a rewarding journeywhile working from home in mainland of Portugal Your responsibilities and impact working as a Customer Support Representative will be: Ensuringexcellent customer satisfaction by addressing...
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Business Support Intermediate
2 semanas atrás
Lisboa, Lisboa, Portugal askblue Tempo inteiroJá conhecea Askblue?Existimos desde 2013 e oferecemos serviços de consultoria especializados a clientes dos sectores financeiro e de tecnologias de informação.Neste momento procuramos integrar em regime de outsourcing umBusiness Support Intermediate, para integrar a nossa equipa de consultoria.Requisitos necessários: Experiência de até 5 anos como...