Technical Account Manager
Há 5 dias
.What do we do?Paddle offers SaaS companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all, way better.We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 3000 software sellers in 245 territories globally.The Role: We are seeking a highly motivated and technically proficient Technical Account Manager (TAM) to join our team. As a TAM, you will play a pivotal role in establishing and nurturing strong relationships with our customers. You will be the bridge between the technical aspects of our platform and our customers' success, ensuring they fully leverage the capabilities and features of our product to meet their business goals effectively.In this key position, you will serve as the primary technical point of contact for a designated set of key accounts. Building strong relationships and understanding their unique needs will be at the forefront of your responsibilities. You will collaborate closely with cross-functional teams, including support, sales, customer success, and product development, to align our offerings with our customers' evolving requirements and industry trends.Your technical expertise and commercial acumen will be essential in identifying strategic opportunities to engage a Customer Success Manager, ensuring a seamless and value-driven customer journey. By investigating reported issues, conducting impact assessments, and effectively escalating critical matters, you will contribute to maintaining high levels of customer satisfaction and problem resolution.Additionally, your role extends to proactive engagement with internal stakeholders, sharing valuable product and technical feedback, as well as addressing commercial challenges. By fostering relationships with developers, analysts and product managers within our customers' organisations, you will further deepen our understanding of their operational landscape and contribute to the enhancement of our platform.Your dedication to the success of our customers will also involve ensuring a smooth onboarding experience and guiding them in product adoption.Moreover, as a TAM, you will also play a vital role in handling escalations from the Customer Support team, showcasing your advanced technical support capabilities and dedication to customer advocacy. You will actively contribute to the growth and development of our team and organisation. By providing training, sharing knowledge, creating comprehensive documentation, contributing to thought leadership through blog posts, exploring innovative approaches, and facilitating discussions on best practices, you will help elevate the proficiency and efficiency of our support operations
-
Technical Account Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Amazon Tempo inteiroAbout the RoleWe are seeking a highly skilled Technical Account Manager to join our team at Amazon. As a Technical Account Manager, you will be responsible for providing technical guidance and support to our customers, helping them to achieve the greatest value from our cloud services.Key ResponsibilitiesBuild solutions and provide technical guidance to...
-
Technical Account Manager
1 semana atrás
Lisboa, Portugal Riskified Tempo inteiroAbout Us Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world's biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest...
-
Technical Account Manager
2 semanas atrás
Lisboa, Portugal Riskified Tempo inteiroAbout UsRiskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world's biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team...
-
Technical Account Manager
2 semanas atrás
Lisboa, Portugal Riskified Tempo inteiro**About Us**: Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world's biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest...
-
Technical Account Manager
2 semanas atrás
Lisboa, Portugal Riskified Tempo inteiro.About UsRiskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world's biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team...
-
Technical Account Manager
5 meses atrás
Lisboa, Portugal Inspera Tempo inteiroInspera was born in #Norway as a #cloud ️ based digital assessment platform that helps plan, author and deliver digital exams globally We are on a mission to make #education assessment more inclusive, fair and relevant. **Key responsibilities & duties**: - Interact with stakeholders and customers on technical and product support issues especially around...
-
AWS Technical Account Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Amazon Tempo inteiroUnlock Your Potential as a Technical Account ManagerAre you a technical expert looking to make a meaningful impact in the cloud industry? Do you have a passion for helping customers achieve their goals? We're seeking a skilled Technical Account Manager to join our team at Amazon Web Services (AWS).About the RoleAs a Technical Account Manager, you will be the...
-
Technical Account Manager
2 semanas atrás
Lisboa, Portugal Riskified Tempo inteiro.About Us Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world's biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest...
-
Technical Account Manager
Há 6 dias
Lisboa, Portugal Paddle.Com Tempo inteiroWhat do we do?Paddle offers SaaS companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all,...
-
Technical Account Manager
Há 6 dias
Lisboa, Portugal paddle.com Tempo inteiroWhat do we do?Paddle offers SaaS companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above...
-
Technical Account Manager
Há 6 dias
Lisboa, Portugal Paddle.Com Tempo inteiroWhat do we do? Paddle offers SaaS companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all,...
-
Technical Account Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Truphone Tempo inteiroTechnical Account ManagerAt Truphone, we're on a mission to revolutionize the way people connect. As a Technical Account Manager, you'll play a critical role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Plan and lead customer onboarding from start to finish, ensuring seamless integration with our...
-
Technical Account Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Enroutesystems Tempo inteiroTechnical Account ManagerWe are seeking a highly skilled and technical-savvy customer support specialist to join our team at Enroute Systems. As a Technical Account Manager, you will be responsible for maintaining a high level of customer satisfaction by providing prompt and knowledgeable assistance, resolving technical issues, and supporting customer...
-
Lisboa, Portugal Amazon Tempo inteiro.Technical Account Manager, Enterprise Support (ASEAN) Job ID: 2642726 | Amazon Web Services Singapore Private Limited As a Technical Account Manager, you will provide consultative architectural and operational guidance to help customers achieve the greatest value from AWS. As we continue to rapidly expand in Singapore, you'll have opportunities to develop...
-
Technical Account Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Siemens Eda (Siemens Digital Industries Software) Tempo inteiroAbout UsSiemens Digital Industries Software - Where innovation meets technology.We are a global technology leader in Electronic Design Automation software, empowering companies to develop new and innovative electronic products faster and more cost-effectively.About The RoleWe are seeking a highly skilled Technical Account Manager to develop and deliver the...
-
Lisboa, Portugal Amazon Tempo inteiro.Technical Account Manager, Enterprise Support (ASEAN)Job ID: 2642726 | Amazon Web Services Singapore Private LimitedAs a Technical Account Manager, you will provide consultative architectural and operational guidance to help customers achieve the greatest value from AWS.As we continue to rapidly expand in Singapore, you'll have opportunities to develop your...
-
Technical Account Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Siemens Eda (Siemens Digital Industries Software) Tempo inteiroAbout the RoleWe are seeking a skilled Technical Account Manager to join our team at Siemens Digital Industries Software. As a key member of our sales team, you will be responsible for developing and delivering strategies to achieve business targets and strategic objectives for our EDA Systems Business, PCB design and analysis product offerings, within the...
-
Technical Account Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiroTechnical Account Manager - Network ExpertAt Tn Portugal, we're seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for providing exceptional support to our premium customers, ensuring their network systems are optimized for peak performance. Your expertise in network protocols,...
-
Technical Account Manager for Telco Vertical
4 semanas atrás
Lisboa, Lisboa, Portugal Amazon Tempo inteiroTechnical Account Manager, Telco VerticalAre you a technical expert with a passion for the telco industry? Do you have a strong understanding of cloud computing and a desire to help customers achieve their business goals? We are seeking a Technical Account Manager to join our team at Amazon Web Services (AWS) in Spain.About the RoleAs a Technical Account...
-
Technical Account Manager
2 semanas atrás
Lisboa, Portugal Yuno Tempo inteiroRemote, Europe, Full Time, Individual Contributor, 4 years of experienceWho We AreYuno enables any company to accept all available payment methods and manage fraud detection and prevention through a single integration. Our strength is in our people, founded by a team of experts in the payments and IT industries, Yuno has built a high-performance payment...