Transformation Change And Communications Lead
Há 1 mês
At Unilabs, we build the most digitally driven diagnostics group that enables better decisions for a healthier tomorrow.
To support our ambition, the organisation is embarking in a multi-year global transformation programme that involves many changes in the way we operate and work together. Our goals are making ways of working simpler, joined up and globally aligned - harmonizing our systems and standardizing processes so we ultimately improve our people experience at Unilabs. ALL united around the same goals to support our growth.
This role will work closely with and coach key groups of colleagues and stakeholders, lead change management activities and tools to support adoption of the changes required to support our people in embedding the change.
This role will suit an exceptional communicator with resilience, tenacity and care for the impact change will bring on our people, with the ability to bring teams and people on the journey - at all levels in our organisation.
Key Responsibilities
Lead change management and engagement activities for the transformation portfolio Coach key groups (functional and x functional teams - country and HQ level - CLT (Country Leadership Team)/GMs etc) and colleagues (through planned workshops, training) in leading through changeDesign with the support of the Head of Comms and the Change management strategy and approachDefine and plan change activities across transformation program and the program lifecycle Work across functions to lead execution of change management activities via each function with its functional change manager / coordinatorEnsure change assessment outcomes it aligns with the business, programme and project objectives, regularly obtaining input and feedback from stakeholders across the business Assess change readiness, carry change impact analysis, and ensure global representation in project activity to drive user adoption and increased efficiency improvementsCoach and develop senior leaders to lift capability and understanding of transformation and change management including business readiness "best practice" across the organisation Develop and execute effective change and communications plans Design, implement Programme communications engagement plan and branding. Ensure consistency in approach across the programme and alignment with other Group activities and in line with the Overall Transformation Programme Manage translations and local adaptations of the communication with the communication -when needed - and in coordination with network in countries Identify change management risks and mitigation strategies and manage to closureDefine and measure success metrics and monitor progress Support training efforts by working with the Central Training Lead and functional Training Managers to ensure training requirements are identified and documented, supporting the design and delivery of trainingResistance management - identify sources of resistance and develop strategies to address themPerformance measurement by establishing metrics and KPIs to measure effectiveness of change management and communication efforts
Requirements
Minimum 5 to 7 years of hands-on change management experience in an international environment, a multi-functional transformation program driving change in the organizational, process and technical areaPossess a thorough understanding of ERP systems and their functionality, including modules such as Finance, HR, Customer Relationship management or ProcurementBachelor's degree in a related field, such as business, organizational psychology or healthcareStrong knowledge and understanding of change management principles, methodologies, and best practicesExcellent interpersonal and communication skills, with the ability to effectively engage and influence stakeholders at all levelsAbility to analyze complex problems and develop innovative solutions to drive changeExceptional organizational skills and the ability to manage multiple priorities in a fast-paced environmentProactive and adaptable mindset, with the ability to thrive in a dynamic and evolving organizationProficiency in project management software and Microsoft Office SuiteFluent in Portuguese, English and another EU language
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Porto, Porto, Portugal Humana Portugal Tempo inteiroAt Unilabs, we build the most digitally driven diagnostics group that enables better decisions for a healthier tomorrow.To support our ambition, the organisation is embarking in a multi-year global transformation programme that involves many changes in the way we operate and work together. Our goals are making ways of working simpler, joined up and globally...
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