![Grupo Boticário](https://media.trabajo.org/img/noimg.jpg)
Customer Experience
2 semanas atrás
O Grupo Boticário em Portugal, com as suas duas marcas O Boticário e quem disse, berenice?, está a contratar Na nossa empresa a essência são as pessoas E é por isso que nos diferenciamos pelo agradável ambiente de trabalho, atitude positiva e alegria vivida no nosso dia-a-dia Procuramos pessoas altamente motivadas e com vontade de mostrar o seu trabalho Neste momento, pretendemos integrar um(a) Customer Experience & Projects Analyst. FUNÇÕES: Elaborar, apurar e divulgar os resultados do NPS e outras pesquisas dos canais de vendas através da análise dos KPI's; Acompanhamento dos planos de ações relacionados ao NPS; Impulsionar e supervisionar os projetos estratégicos da área, atuando em parceria com as áreas de produtos digitais, canais e operações; Gerir e reportar os resultados dos projetos, lições aprendidas e planos de ação. PERFIL: Licenciatura ou mestrado em Gestão, Engenharia, Marketing ou similar; Experiência mínima de 3anos; Experiência em empresasde retalho, preferencialmente na área da beleza; Perfil autônomo, proativo e crítico; Excelente capacidade decomunicação para conduzir apresentações; Perfil analítico: ter uma visão sistêmica ao analisar problemas e interpretar dados para tirar insights e apresentar de forma clara e estruturada; Conhecimentos sólidos de Excel e PowerPoint; Flexibilidade, dinamismo e teamwork; Nota: Esta é uma vaga temporária, uma vez que será para cobrir uma licença de maternidade. Se és é um profissional motivado e estás preparado para fazer parte de uma equipa internacional em crescimento, candidata-te #J-18808-Ljbffr
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Customer Experience Specialist | French Speaker
2 semanas atrás
Lisboa, Portugal The Learning Experience #260 Tempo inteiro.Who we are A piece of the moon, a complete dinosaur skeleton, the Pope's hat, the world's smallest book - at Catawiki, we come across exceptional objects such as these every day. Catawiki is the leading online marketplace to buy and sell special objects. We offer over 75,000 special objects in auction every week — each reviewed and selected by one of...
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Customer Experience Specialist
2 semanas atrás
Lisboa, Portugal Jato Dynamics Tempo inteiroJATO Dynamics is a global company and the leading provider of automotive market intelligence. We deliver the world's most complete, accurate and up-to-date databases of vehicle prices and specifications, and industry news including incentives information, sales and registrations data.We are passionate about our customers and their experiences with JATO. Our...
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Customer Experience Lead
2 semanas atrás
Lisboa, Lisboa, Portugal Novo Nordisk AS Tempo inteiroAre you enthusiastic about improving the customer journey? Do you excel at implementing content strategies focused on achieving meaningful conversations? We are in search of a skilled Customer Experience Lead to join our team in Portugal. If you are eager to drive change by enhancing internal processes and boosting customer satisfaction, keep reading for a...
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Customer Experience Specialist
Há 1 mês
Lisboa, Portugal Buscojobs PT C2 Tempo inteiroWhat does the role involve? At Catawiki you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (email, phone, social media). When...
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Customer Experience Lead
2 semanas atrás
Lisboa, Lisboa, Portugal Novo Nordisk Tempo inteiroThe position As our Customer Experience Lead, your mission is to enhance customer experience by understanding customer needs and preferences, crafting personalized messages for meaningful interactions, and driving customer satisfaction. You will collaborate in the content strategy development and lead its implementation, including capturing and processing...
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Customer Experience Lead
2 semanas atrás
Lisboa, Lisboa, Portugal Novo Nordisk Tempo inteiroJoin Novo Nordisk and Shape the FutureAre you passionate about enhancing the customer experience? Do you excel in implementing content strategies focused on achieving meaningful dialogues? We are seeking a skilled Customer Experience Lead to join our team in Portugal. If you are ready to make a positive impact on internal processes and elevate customer...
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Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Catawiki Tempo inteiroWhat does the role involve?At Catawiki you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (email, phone, social media). When...
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Customer Experience Lead
2 semanas atrás
Lisboa, Lisboa, Portugal Novo Nordisk Tempo inteiroAre you passionate about optimizing the customer experience? Do you have a knack for implementing content strategies oriented toward dialogue achievement? We are looking for a talented Customer Experience Lead to join our team in Portugal. If you are ready to make a difference in improving internal processes and enhancing customer satisfaction, read on and...
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Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Catawiki Tempo inteiroWhat Does the Role Involve?Engaging and delighting a wide range of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaintsEnsuring customer queries are addressed and resolved promptly via various channels (email, phone, social media)Mediating between customers in case of disputes and finding mutually beneficial...
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Customer Experience Partner
2 semanas atrás
Lisboa, Lisboa, Portugal APM Terminals Tempo inteiroCustomer Experience Partner Portuguese Speaker page is loaded Customer Experience PartnerPortuguese Speaker Apply locations PRTLisbon ESPValencia ESPMadrid posted on Posted 7 Days Ago job requisition id R97343 Opportunity At Maersk, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end...
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Customer Experience Manager
2 semanas atrás
Lisboa, Portugal Unbabel Tempo inteiro.Customer Experience ManagerLisboa Lisbon, Lisbon, Portugal Unbabel enables enterprises to offer seamless global support in any channel, and in any language. The company's AI-powered language operations platform combines the speed of machine translation with the polish of- speaking editors, enabling enterprises to grow and build customer trust in every...
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Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Catawiki Tempo inteiroWhat does the role involve?At Catawiki you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (email, phone, social media). When...
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Customer Experience Manager
2 semanas atrás
Lisboa, Portugal Unbabel Tempo inteiroCustomer Experience ManagerLisboaLisbon, Lisbon, Portugal Unbabel enables enterprises to offer seamless global support in any channel, and in any language.The company's AI-powered language operations platform combines the speed of machine translation with the polish of- speaking editors, enabling enterprises to grow and build customer trust in every corner...
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Coverage Advisor
3 semanas atrás
Lisboa, Portugal Nub78 Tempo inteiroExecutes support for ‘last mile’ offer packages to Sales/Customers and convert an offer package and assemble SMEs to convey the value to sales. - Presents consolidated sales centric views and visuals of Insights across multiple tools and databases. - Finalizes proposals based on customer needs and defining the customer specific value messaging. -...
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Customer Experience Specialist
4 semanas atrás
Lisboa, Portugal Hibob Tempo inteiro**About Us** HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over...
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Customer Experience Manager
2 semanas atrás
Lisboa, Portugal Unbabel Tempo inteiroCustomer Experience Manager Lisboa Lisbon, Lisbon, Portugal Unbabel enables enterprises to offer seamless global support in any channel, and in any language.The company's AI-powered language operations platform combines the speed of machine translation with the polish of- speaking editors, enabling enterprises to grow and build customer trust in every corner...
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Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal EGOR Tempo inteiroOne of our clients is looking for a Customer Experience Specialist.In this role, you will review partners feedback (e.g., surveys) to identify and understand the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve experience.ResponsabilitiesUses business, technology, and industry strategies to...
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Customer Experience Specialist
Há 1 mês
Lisboa, Lisboa, Portugal EGOR Tempo inteiroOne of our clients is looking for a Customer Experience Specialist.In this role, you will review partners feedback (e.g., surveys) to identify and understand the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve experience.ResponsabilitiesUses business, technology, and industry strategies to...
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Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Catawiki Tempo inteiroWho we areA piece of the moon, a complete dinosaur skeleton, the Pope's hat, the world's smallest book - at Catawiki, we come across exceptional objects such as these every day.Catawiki is the leading online marketplace to buy and sell special objects. We offer over 75,000 special objects in auction every week — each reviewed and selected by one of...
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Customer Service Agent
1 semana atrás
Lisboa, Portugal Customer Service Central Europe Aut Tempo inteiroEntain is one of the world's largest sports betting and gaming groups, operating both online and in the retail sector.With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history – names such as Ladbrokes, partypoker,...