It Support Engineer

4 semanas atrás

Porto, Porto, Portugal Pixida Group Tempo inteiro

Du brennst für IT-Support und bist bereit, spannende Herausforderungen in der Automobilbranche anzugehen?

Für einen unserer renommierten Partner in der Automobilbranche suchen wir Unterstützung bei der Integration eines Identity Access Management (IAM) Systems.
Als Teil eines internationalen Teams sorgst Du für die Optimierung der Systeme unserer Partner und bietest langfristigen technischen Support.

Tasks Proaktive Analyse und Lösung von Fehlern und Problemen im 2nd Level Support Erstellung von Dokumenten wie Quick-Start-Guidelines, Richtlinien etc. Entwicklung von Prozessen zur Ticketreduzierung Durchführung von Schulungen und Kundensupport End User Feedback Management Requirements Fließende Deutsch- und Englischkenntnisse (C1 oder besser) Erfahrung im IT-Support und der Ticketbearbeitung Kenntnisse in SQL und ServiceNow sind ein Plus Ein Hochschulabschluss im technischen Bereich ist von Vorteil, aber kein Muss Benefits Wachse mit uns: Profitiere von vielfältigen Schulungsprogrammen, die Dir bei der Weiterentwicklung helfen Sprachlernchancen: Wir übernehmen die Kosten für Sprachkurse Gemeinsam feiern: Feiere mit uns jährliche Firmen- und Weihnachtsfeiern und Teambuildung-Events Exklusive Rabatte: Nutze vielfältige Angebote über zahlreiche Vorteilswebsites U.v.m. Pixida ist stolz darauf, ein Arbeitgeber zu sein, der Chancengleichheit bietet
Wir engagieren uns für ein Arbeitsumfeld, das alle Menschen unterstützt, inspiriert und respektiert und in dem alle Beschäftigungsaspekte ohne Diskriminierung angewendet werden.
Daher ermutigen wir alle Personen, sich zu bewerben

Wir freuen uns auf Deine Bewerbung

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