Technical Support For Lighting Products In Lisbon

Há 5 dias


Braga, Portugal Blu Selection Tempo inteiro

Your responsibilities and impact as a Technical Support Agent will be:

Provide support to customers by responding to inbound requests and documenting relevant case information.

Assist users with Pre-Sales, General Inquiries, and technical support issues via phone, email, and social media channels.

Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channels.

Ensure excellent customer satisfaction by responding in an appropriate and friendly manner.

Work in a multicultural team environment alongside a diverse team.

What's in it for you?

Working hours: Monday to Sunday, rotating shifts 7 am to 7 pm (8h/day).

A package in line with the market: 1100€ gross/month (paid 14x) + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation costs + Private Health Insurance and dental plan (after six months).

If you live outside Portugal: reimbursement (up to 400€) of the initial flight ticket after 6 months within the company + 12 months of accommodation in a shared flat provided by the company (rental fee to pay).

WFH possible (depends on the region of Portugal you live in).

Opportunity to be part of a challenging and fast-paced environment.

Possibility to collaborate with some of the biggest brands in the industry.

A multicultural and international environment.

Fully paid training, professional development, and career evolution.

Your Future Company:
Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50,000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world's most progressive brands.

Skills, qualifications, and interests you need to succeed in this role:
The company is recruiting based on soft skills; regardless of your field of studies, they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, are proactive, and a team player? Then they might have an opportunity for you to join them

You are a native German speaker (this is a must) + a good level of English.

You are looking for a job opportunity abroad.

You are motivated and committed to your work.

You have no trouble with writing in German.

You are a team player and willing to work with many other nationalities.

A sales/commercial background is a plus.

Previous experience in Customer Service or credit recovery experience is a plus.

#J-18808-Ljbffr



  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    About Blu Selection: As a fast-paced and dynamic company, we specialize in providing exceptional customer experiences on behalf of world-renowned brands.Your Role: As a Technical Support Agent for our Lighting Products team, you will be responsible for delivering top-notch support to customers via various channels. This includes responding to inbound...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    Your Role and ImpactAs a Technical Support Agent, you will provide assistance to customers by responding to queries and documenting relevant case information.You will also assist users with Pre-Sales, General Inquiries, and technical support issues via various channels.Adapting to the brand's voice and tone for interactions on both private and public...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    Job OverviewWe are seeking a skilled Technical Support Agent to join our multicultural team in Lisbon. As a Technical Support Agent, you will provide exceptional customer support and collaborate with diverse nationalities.This role offers an exciting opportunity for career growth and development in a fast-paced environment. You will work with top brands,...


  • Braga, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Technical Support Agent will be:Provide support to customers by responding to inbound requests and document relevant case information.Assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/social media channels.Adapt the brand's voice and tone for interactions on both private...


  • Braga, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Technical Support Agent will be:Provide support to customers by responding to inbound requests and documenting relevant case information.Assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/social media channels.Adapt the brand's voice and tone for interactions on both private...

  • Lighting Specialist

    3 semanas atrás


    Braga, Braga, Portugal Frogwares Tempo inteiro

    Job Description: As a Lighting Artist at Frogwares, you will be responsible for creating and implementing dynamic, realistic, and stylized lighting solutions within Unreal Engine. This involves enhancing the narrative and emotional impact of environments through lighting, ensuring consistency with the overall artistic direction. You will work closely with...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Technical Support Agent will be:Providing technical assistance to customers through various channels and documenting relevant case information.Supporting customers with inquiries, general questions, and technical issues, adapting the brand's voice and tone to ensure excellent customer satisfaction.Collaborating with a...

  • Lighting Artist

    4 semanas atrás


    Braga, Braga, Portugal Frogwares Tempo inteiro

    Job Title: Lighting ArtistJob Summary: We are seeking a skilled Lighting Artist to join our team at Frogwares. As a Lighting Artist, you will be responsible for creating and implementing dynamic, realistic, and stylized lighting solutions within Unreal Engine. Your goal will be to enhance the narrative and emotional impact of environments through lighting,...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Technical Support Agent will be:Provide support to customers by responding to inbound requests and documenting relevant case information.Assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/social media channels.Adapt the brand's voice and tone for interactions on both private...

  • Lighting Artist

    Há 1 mês


    Braga, Braga, Portugal Owlcat Games Tempo inteiro

    Job Title: Lighting ArtistAbout the Role:We are seeking a skilled Lighting Artist to join our team at Owlcat Games. As a Lighting Artist, you will be responsible for creating stunning lighting effects for our 3D scenes. Your expertise will help bring our games to life and create an immersive experience for our players.Key Responsibilities: Setting up...


  • Braga, Braga, Portugal Strikerz Inc. Tempo inteiro

    Job Title: Environmental Lighting SpecialistAbout the Role:Strikerz Inc. is seeking an experienced Environmental Lighting Specialist to work closely with our Lead Light Artist and team to achieve the desired visual aesthetics for our AAA title, UFL. As an integral part of our lighting team, you will be responsible for developing environment-specific lighting...


  • Braga, Braga, Portugal Frogwares Tempo inteiro

    Job DescriptionThe Lighting Artist will work on AAA titles in Unreal Engine, creating dynamic, realistic, and stylized lighting solutions. Key responsibilities include ensuring consistency with the artistic direction, optimizing lighting setups for performance, and collaborating with the technical art team.Requirements2+ years of experience as a Lighting...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a skilled and motivated Technical Support Specialist to join our team in Lisbon. As a key member of our customer experience team, you will be responsible for providing exceptional support to customers via phone, email, and social media channels.ResponsibilitiesRespond to inbound requests and document relevant case...


  • Braga, Braga, Portugal Strikerz Inc. Tempo inteiro

    Job Title: Lighting Artist for AAA TitlesAbout the Role:We are seeking a skilled Lighting Artist to join our team at Strikerz Inc. as we work on our upcoming AAA title, UFL. As a Lighting Artist, you will be responsible for creating and implementing final light look development to ensure visual cohesion and aesthetic excellence.Key Responsibilities:Work...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Technical Support Agent will be multifaceted:Provide support to customers by responding to inbound requests and documenting relevant case information in a timely manner.Assist users with Pre-Sales, General Inquiries, and technical support issues via phone, email, and social media channels while maintaining a professional...


  • Braga, Portugal Teleperformance Portugal Tempo inteiro

    What you'll doWork with customers to resolve technical customer issues on the Partner Center Platform;Support deliveries;Determine technical support pain areas while working with customers;Provide feedback and details to Technical Advisors and PG teams;Achieve the CPE team goals and the time to resolution or escalation, enabling a response time similar to...

  • Lighting Artist

    3 meses atrás


    Braga, Portugal Owlcat Games Tempo inteiro

    What are you working on? Genres: Role-playing Platforms: PC For which tasks (responsibilities)?· Setting up lighting for 3D scenes · Configuring all technical artifacts for locations · Optimizing content · Coordinating the production of locations What kind of professional are we looking for?· Significant experience working with 3D engines (Unity 3D,...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Technical Support Agent will be:Providing exceptional customer service and support to customers through various channels, including phone, email, and social media.Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience.Being in contact with other departments and...

  • Technical Artist

    3 semanas atrás


    Braga, Portugal Vivid Games S.A. Tempo inteiro

    What are you working on? The name of the project(s): Real Boxing 3 Genres: Casual, Fighting Platforms: iOS, Android, Mobile For which tasks (responsibilities)? Collaborating with artists and developers to integrate art assets into the game engine. Producing high-end visuals within memory constraints and performance guidelines. Material creation - design...


  • Braga, Braga, Portugal Nekki Limited Tempo inteiro

    About the Role:We are seeking a highly skilled Lighting Artist to join our team at Nekki Limited. As a key member of our art department, you will be responsible for setting up, optimizing, and polishing lighting for our environment gameplay missions in SPINE.Responsibilities:• Collaborate with the art department to follow concepts and general visual...